Best Western Plus Silverdale Beach Hotel Reviews

Loved that the pool was heated. Also had a great breakfast and water view.

Nice hotel. Great breakfast! The room was a little small. We had booked a room with a balcony and partial lake view. We got a small patio, and a view of the parking lot.

It was a typical beat western but the carpets throughout the hotel need to be replaced because they are stained everywhere. Cleanliness was low in areas as well.

The cookies and breakfast were good. Front desk staff could use some hospitality training. Was quite rude to the guest next to me yelling loudly that their credit card was declined and she couldn’t accept the company card on file. Tended to us, but definitely not with a smile at any time during our stay. There was no shampoo in our room and I didn’t bring any because I knew there would be hotel shampoo. When I called for some a maintenance person brought some for the empty dispenser but didn’t install it correctly so no shampoo came out. Day two, no room servicing so I called again for shampoo to be fixed….just wanted clean hair, and was told that maintenance would come. No maintenance. Called again a few hours later and was told Maintenance would come. You guessed it, Nope! First morning we were woken up at 6:30am for a fire alarm. After it was determined that it was a false alarm 45 min later, we returned to our room and tried to do work only to be interrupted by fire alarms every 5-10 minutes for short periods of time. A call to rooms letting people know they needed to test the system would have been nice vs us questioning if it was real or not every time.

View was nice, check in staff aren’t friendly, fire alarm went off on the early morning and no one knew what to do.

Staff were welcoming, friendly and professional. The hotel allowed dogs, had trails outside the door and was located near St. Michael's Hospital where my spouse was having surgery.

It was a staycation and Serena was at the desk during my late night check in. She was very helpful. Her demeanor was welcoming and pleasant. I will visit again!

Beautiful location right on the water. Room was spacious and comfortable. I will stay again

The breakfast was really good. Food was high quality and the service staff were quite friendly. 3 day wait for room service was awkward and the walk to the pool was slightly ridiculous.

The hotel didn't feel very clean, dirty carpets, and the pool area was dirty. I wish the pool area had towels available, it was a long trek down there and we didn't know we needed to bring our own so we had to go back to our room and get them. When we got in our room it was freezing cold. We discovered that the door for the patio was wide open, and it didn't seem to shut all the way. Breakfast was pretty good.

The building is old but is under renovation. The rooms were nice but dated. I’ve stayed there before and I’ll stay there again.

We were happy to get an extra blanket the second night as we were cold the first night. Checking in was a little long as groups were registering ahead of us. Breakfast was really good and the helpers, especially Emma were attentive and provided more service than expected at a buffet. We were disappointed that the pool was closed the second and third day, but we understand the circumstances.

Room was located on the second floor. It sounded like the people above us were going to come through the ceiling, very loud and made it hard to sleep.

they treated me like some vagabond and banned me from the property for no reason