Guest User
February 8, 2024
It is the second time that I stayed here, because due to the first and the good impression I had, I decided to repeat, but this time I was disappointed, the hotel has an enviable location right on Paseo Montejo, it has parking, elevator but unlike This time I booked with Expedited A. When they arrived at the place they charged me more than what the app indicated. Honestly, I was too tired to complain, then they gave me a room that looked very damaged, the room smelled... like vomit, the pillows had a smell of dirt... I'm very picky about beds and scents, the bathroom was ultra small. , a micro alcón that was laughable, and the work table was strange.... Secluded in a separate room, super enclosed, and the light turned on and off by itself... The bathtub (so I did not recommend this hotel for elderly or disabled people). It was difficult to hold the handle for the shower... Anyway, this time the exori3nxia5 disappointed me, the reception service was super dry, and when I left they told me that they hoped they would check the room (as if it had damaged something... If damaged I was already there) they forgot about me and never told me that I could leave... While after 5 they attended to others who were leaving the hotel... In the end I. Get out. The hotel has its own thing but this time it disappointed me. I don't think I will return a 3rd time
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