Grand Palladium Kantenah Resort & Spa - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
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Grand Palladium Kantenah Resort & Spa - All Inclusive

Carretera Federal Chetumal, Puerto Juarez Km.259-100, Solidaridad, Quintana Roo, 77710, Mexico
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Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is by the sea, within a 10-minute drive of Puerto Aventuras Marina and Akumal Beach. This upscale property is 12.6 mi (20.3 km) from Xel-Há Park.Show More
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hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 100 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolBeach VolleyballSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Landmarks: YAL-KU CENOTE Y Laguna Yalku
(4.3 km)
Landmarks: Xpu-ha Beach
(4.3 km)
Landmarks: Cenote Azul
(6.2 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Family Junior Suite Garden View
8

Family Junior Suite Garden View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Room Details
Check Availability
Family Junior Suite Swim-up
4

Family Junior Suite Swim-up

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Room Details
Check Availability
Deluxe Room With Garden View
7

Deluxe Room With Garden View

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Room Details
Check Availability

Guest Reviews(100)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Browyn
January 23, 2024
Grounds are beautiful. Pools are great. Food is good for all inclusive. Concierge was super helpful. Thank you Illiette! The biggest downside to this property is room service is basically non existent.
Daniel
January 6, 2024
Typical all-inclusive - have to get up a bit early to get decent chairs by the pool. Some of the advertised restaurants were not open. Upon arrival we were told that we could not get a dinner reservation outside of the buffet for 2 days, and on one night not until 9:30 PM. You can only make these reservations with the concierge, so not an efficient system and not enough capacity. The buffet was decent but repetitive. We were there for a New Years Party on the beach which was extremely well done and fun. It was quite well attended and the music was great.
Scott
January 6, 2024
It was beautiful, clean, well maintained and comfortable. The beds were comfortable, the staff was awesome and the grounds were immaculate.
Jaime
January 21, 2024
Bartenders need to use better syrups and fruit juices.
Ishwarya
April 14, 2023
1) The room key was not working for us for the entire stay and we had to wait 20-25 mins every time we had to unlock the door with the assistance from the concierge. 2) Room service - The room was not replenished for snacks and soft drinks in spite of multiple requests. Room service did not clean the room during our stay ( 1 of the rooms as we had booked 2 rooms). 3) They have a marketing program which tries to sell travel club membership to unsuspecting guests. They request for one hour of your time but they end up using 3 hrs of your time and try to pressurize in to buying their product. 4) The property is a controlled environment especially if you want to eat outside the property. You will need to travel atleast 20 miles to be able to get food.
Rosaura
April 14, 2023
Great location, even better staff. Very kid-friendly. The focus on an eco-friendly environment and the POP team were outstanding!
Wazir
April 11, 2023
The place was very beautiful, my personal issue was the room the room felt very humid and as if it’s full of mold and it smell moldy. Room was somewhat clean took forever for the cart to arrive and most of the time it never came.
Timothy
March 14, 2023
Had a great time. Awesome resort. Some of the restaurants can be hit and miss but overall the food was great
Connie
March 9, 2023
We loved the pool areas, the staff was very nice and accomodating. We did not get to enjoy anytime at the beach because of the rough waters & extreme amounts od sea****. My biggest complaint would be with the food - the Brazilian restaurant is TERRIBLE, the Seafood restaurant was DELICIOUS, the ambiance is AMAZING but difficult to enjoy because of all of the raccoons. They hopped on tables, returned each time the staff attemped to shoo them away.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2002
  • Number of Rooms: 662
Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is by the sea, within a 10-minute drive of Puerto Aventuras Marina and Akumal Beach. This upscale property is 12.6 mi (20.3 km) from Xel-Há Park.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools or 5 spa tubs, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 252 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa - All Inclusive?

Prices at Grand Palladium Kantenah Resort & Spa - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Grand Palladium Kantenah Resort & Spa - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Grand Palladium Kantenah Resort & Spa - All Inclusive provide airport transfer services?

Yes, Grand Palladium Kantenah Resort & Spa - All Inclusive provides airport transfer services.

What amenities and services does Grand Palladium Kantenah Resort & Spa - All Inclusive have?

Grand Palladium Kantenah Resort & Spa - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Sunbathing Area, Beach Volleyball.

Does Grand Palladium Kantenah Resort & Spa - All Inclusive have a swimming pool?

Yes, Grand Palladium Kantenah Resort & Spa - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Grand Palladium Kantenah Resort & Spa - All Inclusive have fitness amenities?

Yes, Grand Palladium Kantenah Resort & Spa - All Inclusive has fitness amenities.

Does Grand Palladium Kantenah Resort & Spa - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Grand Palladium Kantenah Resort & Spa - All Inclusive have non-smoking rooms?

Please view the hotel listing for details.

Does Grand Palladium Kantenah Resort & Spa - All Inclusive provide breakfast?

Yes, Grand Palladium Kantenah Resort & Spa - All Inclusive provides breakfast.

Does Grand Palladium Kantenah Resort & Spa - All Inclusive have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromUSD497
Hotel Star Rating4