It's sad to see a quality brand's reputation being downgraded by its secondary business. This is the case for Duxiana, the excellent bed maker's venture into hotels is filled with doubts of synergies, which I got to experience first hand. I stayed at this hotel due to business purposes. During the check-in, there was a private event held in the the (tiny) dinner area in conjunction with the reception - having to constantly move around my bags while people tried to pass by was not the start of, what I envisioned, would be a calm evening after a long days work. Next, I had to park my car, which they charge you more for compared to street parking. The parking space provided by the hotel has this extremely long and narrow entrance, so if you have a lengthened wheelbase car or SUV, forget about parking here. Next: the rooms. The rooms don't use key cards, but opts for a physical key. When entering the room (mine was a double room), you'll strangely find the shower cramped into the left (where there probably has been an old closet). Really, really strange. The bathroom is small and not up to date (and they won't provide you with neither body lotion nor conditioner, but only a two-in-one hand wash/body wash). Also strange is that the ”place your towels on the floor”-sign didn't have the Duxiana corporate logo in it, maybe it was the last hotel's name? Nevertheless, the rooms were decently clean and the beds are obviously very comfy and I slept like a baby. The next morning, I had breakfast down in the dining room. OK assortment, but I was a bit disappointed when they didn't have porridge. All in all, and sub-par experience, and they certainly have a lot to learn from their big brother in Malmö.
Excellent
22 Reviews