Heritage Hotel

Big tooms

Never go to Heritage Hotel. The place is old peeling bathroom counter. The towels are discolored, old also the bed sheets. All the furniture are dusty very old. The pipes were busted two days in a row hence we had no water for a while. When water came back on it was brown. Had to make it run for 30 mins before it got clear. Some of the staff were very indifferent n cold.

Nice and welcoming

Heritage hotel needs a hugh make over. I would not recommend a long stay at this hotel. I would recommend overnight stay only.

Room was clean but bathroom ceiling needs to be updated and other updates would greatly improve the room. Staff were excellent.

The room had roaches. It was loud at nice facing the main road. Some of the staff was very rude and not helpful. I would never stay there again or recommend it to anyone. It was a very bad experience and very disappointing. I so wish we did not book this hotel. I think it should be listed as a half star hotel.

Great spot for overnight stay in town centre close to food/ restaurants and shops. Staff were very helpful Only negative was a bit of late night music from outside bars so light sleepers should ask for room away from Main Street

Location was good and the room was large. It seemed like there was too much space in the room, and it had a balcony. Reception was helpful and was able to assist with booking a taxi for an early flight. The bed and pillows were ok, but not exceptionally comfortable, and the AC worked extremely well. Unfortunately, none of the nearby atms accepted us cards, which made it hard to get currency and places close early, so by the time I arrived I couldn't find food and went to bed hungry.

The location in downtown St. John’s is useful for food and shopping (noting most places are closed on Sundays and holidays). Rooms are large and often have an equally capacious balcony. But the spaces are a bit run down: the towels were filthy - grey rather than white - and there was a thin rime of dirt inside the kettle and no way to clean it out. Hot drinks were off the menu. Finally, our room overlooked a bar that played live music until very late. Perhaps ask for a room facing away from the bar.