Guest User
September 12, 2021
This is like the last place you want to stay in. First of all the staff doesn't share all info from the start. They don't mention before rezervation that payment can be done only cash, I don't always have cash on me and it's extremely difficult to get cash at 3 am. They allow pets, but the don't mention it's extra cost and they become very rude if you tell me why they didn't mention it. We booked it on our way and told them we will arrive after midnight, they confirmed it was ok and when we got there we waited over 30 minutes in front of hotel to open the door. When they finally opened they started rude talking saying that we arrived late and they usually don't let us in and they are doing us a favor, but we confirmed before. They asked us to cancel booking reservation so they don't pay the fee and after that they insisted to pay cash, at 3 am. All in all, we canceled and left the place, which looked quite like a dump anyway and we checked din at Veyera hotel.