Holiday Inn Express & Suites Austin SW - Sunset Valley

Holiday Inn Express & Suites Austin SW - Sunset Valley Reviews

Holiday Inn Express & Suites Austin SW - Sunset Valley

4892 US-290, Sunset Valley, United StatesView Hotel Details
Holiday Inn Express & Suites Austin SW - Sunset Valley
Holiday Inn Express & Suites Austin SW - Sunset ValleyHoliday Inn Express & Suites Austin SW - Sunset ValleyHoliday Inn Express & Suites Austin SW - Sunset Valley
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Holiday Inn Express & Suites Austin SW - Sunset Valley Guest Reviews

4/5
Very Good
101 Reviews
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(101)
Positive reviews(84)
Negative reviews(17)
Debra Atlas
Standard 1 King Bed Mobility Accessible Bathtub
Checked in Jun 2023
Business travelers
1 Reviews
4.5/5
Great
Posted on Jun 12, 2023
The room was good but the lighting in the room was very dim and inadequate. There needed to be one more overhead light between the front door and the tv area. And the curtains weren't very nice - could use some updating. On the plus side, breakfast was good and the bathroom lighting was VERY good, which is unusual in hotels. Overall, I'd give the hotel a 4 out of 5.
Verified traveler
Checked in Mar 2024
Other
2.0/5
Posted on Mar 18, 2024
Hotel was okay, but we had a leaking bathtub that had standing water in it when we arrived because the plug was not. The mattresses were old and had no support so sleepers sunk in uncomfortably.
David
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 10, 2024
Service is consistently good at Holiday Inn Express properties, and I therefore always stay at these properties when I can.
Verified traveler
Checked in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 29, 2024
Exceptionally clean. Overall an excellent stay. Pillows were a little too soft but that was no problem.
Cynthia
Checked in Feb 2024
Business travelers
3.0/5
Posted on Feb 20, 2024
The gym was out of order. The front desk was weird. Just sort of not put together...didnt foster a lit of confidence.
Clarisa
Checked in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 10, 2024
This is our 3rd time staying here. The hotel has been completely renovated over the last 3 stays . Rooms are clean, breakfast is great, nice upgrades! Definitely our go to anytime we have business in Austin.
Alex
Checked in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 15, 2024
Property in good condition, clean. Manager very courteous and attentive to everything.
Verified traveler
Checked in Feb 2024
Business travelers
3.0/5
Posted on Feb 4, 2024
Hotel is nice but during my stay under construction. Noisy between construction and Road. The location is good for many reasons and close to the airport. No fitness center it was closed but looked like it was only a couple treadmills. Not much for fitness. Very nice breakfast Buffet. Good selection, fresh and pretty good for what it is. Good coffee.
Verified traveler
Checked in Jan 2024
Business travelers
4.0/5
Very Good
Posted on Jan 9, 2024
The room I was in was falling apart (toilet paper holder fell off wall, shower fixture nearly came out and didn't have a "stop" when I turned it on), but the staff is awesome and breakfast is tolerable.
Andrea
Checked in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 15, 2024
Hotel in good conditions. A little bit noisy ‘cause its next to the highway. Good
Monica
Checked in Nov 2023
Family
3.0/5
Posted on Nov 29, 2023
Construction inside the hotel and for the price I paid was ridiculous. It was loud and annoying.
Tim
Checked in Nov 2023
Business travelers
5.0/5
Outstanding
Posted on Nov 20, 2023
This is a good hotel in a convenient location. Easy access to a main highway and close to a shopping and dining area. The rooms are nice and clean. The breakfast was good with both comfort and healthier options.
Verified traveler
Checked in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 15, 2023
We have stayed here 6x. Location is convenient, hotel is clean, hot free breakfast is a benefit, plus free parking. I would recommend this hotel to my friends.
David
Checked in Oct 2023
Business travelers
2.0/5
Posted on Oct 12, 2023
Gap under the door to the room is over an inch.. so you can hear EVERYTHING in the hallways all night. All three pieces of workout equipment are out of order, which should be told to people trying to book a room. Overall the hotel needs updating and some basic amenities added to compete with other local hotels.
Dawn
Checked in Oct 2023
Family
3.0/5
Posted on Oct 4, 2023
Property was ok. Looked like it had been remodeled. Room still had some issues: deadbolt didn’t work, toilet ran nonstop, iron didn’t work, not all the electrical plugs worked. Just didn’t feel it was worth the $