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5 star

Bumi Surabaya City Resort
4.7/564 Reviews

Bumi Surabaya City Resort

Genteng Surabaya|2.6km from Bandung Kaca Aluminium
Nestled in an enviable location, this hotel has rightfully earned its popularity among locals. Upon arrival, we were greeted by a team of amiable staff who extended a warm welcome. The breakfast buffet was exceptional, and we highly recommend trying the in-house nasi goreng. The spacious rooms, while lacking in some amenities, were otherwise comfortable. However, we did notice a slight odor of dampness and dust that was slightly unpleasant. One minor quibble we had was with the lighting - the dimming lights were not strong enough to provide sufficient illumination, especially after sunset. Additionally, we were disappointed to find only one pair of slippers provided in the room despite booking for two guests in each of our two rooms. Was this a cost-cutting measure? Our biggest issue arose when we arranged for the hotel's car service to take us to the airport upon departure. The driver first dropped off our parents at the domestic terminal, but it wasn't until later that he informed us of an additional charge to take us to the international terminal - despite the short distance between them. We had already paid a premium for the hotel's chartered car service, and it was disappointing that the driver did not disclose this additional charge upfront. While we understand the importance of profit margins, we believe it's essential to prioritize transparency and honesty with guests. Overall, this hotel was a decent choice for the price we paid. Despite the minor drawbacks, we enjoyed our stay and appreciated the friendly staff and excellent breakfast.

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Explore Guest Reviews of Hotels in Surabaya

Searching for hotels near Bandung Kaca Aluminium? Compare room rates and reviews to find your ideal stay.
Life Hotel Stasiun Kota Surabaya
4/524 Reviews
Genteng
Honestly, I've subscribed here. Incidentally, I got hit by the right shift receptionist when I checked in. If it's a girl with glasses, the problem isn't clear. Cold room. No leak. But hockey. Only the toilet. Where the spray is, there are small tenacious animals. 2x already this cake. Please pay attention. The rest of the shower is safe. Laen2 safe
The Life Hotels City Center
4.2/579 Reviews
Genteng
I found this hotel to be great for a budget traveler like me. I booked it through agoda.com for a discounted price. I stayed two nights which was a good experience. The receptionists were very friendly and helpful. Hotel location is strategic because I could get access to public transportation right in front and to food vendors when I was hungry. The facilities like lifts, toilets, etc in the hotel are excellent. Room's space is good and comfortable. The only non-positive comments from me are: no breakfast included because of the discounted price. I had to pay extra Rp50,000 for a small plate of fried rice and two slices of bread and a cup of coffee. I could get better offer with that 50,000 outside the hotel. Anyway, no big deal. I can further say that for one person only. I also saw women's hair underneath the bed. I guess they have not cleaned the room properly yet. Overall, the experience is good. I still recommend this hotel to other travelers.
Varna Culture Hotel Soerabaia
4.2/570 Reviews
Tunjungan
The location of the Varna hotel is very strategic. The neighborhood is the Old City of Surabaya. Staff service is very friendly. Our room's AC had died, but the staff was swift to fix our room's AC
RedDoorz @ Genteng Surabaya 2
2.4/53 Reviews
Genteng
This is a great choice for you to take affordable room
Hotel Irian Surabaya
4.8/52 Reviews
Pabean Cantian
Nice Hotel with heritage concept, in area business,near from Whole Market Pasar Atom Surabaya,near from Train station City Surabaya,staff is helpful,and hospitality manner, 10 minutes to Perak Harbour and completely facility in the room
Pop! Hotel Stasiun Kota Surabaya
4.5/5153 Reviews
Pabean Cantian
im definitely come to this hotel again because the staff is super friendly, the food is awesome, and the room is super comfy. maybe the cleanliness of the breakfast area must be improved because when im arrived, the floor is quite dirty.

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