Reviews of Grace Hotel

very new hotel. very very good stuff. especialy the bartender Renay. He is great guy. You should give him a big salery rise.w

Oke suggested to live here

The front desk lady Xiao Yang is warm and hospitable, attentive, kind and nice. Seeing that we were traveling with 2 children, she took the initiative to upgrade the room type and gave us breakfast coupons and snacks. The hotel room is clean and tidy, the high-rise view is very good, the breakfast variety is rich, and the overall service is far beyond expectations. It is worth recommending!!!

The family room has a great view. You can see the sunset from the large floor-to-ceiling windows. The breakfast is very rich. There are also check-in and check-out gifts. Thanks to Xiao Tang. I will definitely choose this place next time.

The room decoration is aging, and the paint on the wardrobe is mottled. The bathroom door is displaced and can't be closed. The bottom of the sofa has fallen off. There is no socket at the head of the bed, and the switch is far away. The most annoying thing is the service. The food cannot be delivered to the floor. It is called for the safety of customers. There is no elevator control, and the basement can be directly reached. How can it be safe? If you really care about the safety of customers, you can use a robot to deliver the food to solve the problem. There are several security guards in the lobby, and they are all working outside with their mobile phones. A delivery can also solve the problem. There is no service, and there is no environment. It is a very bad experience. The above evaluation is limited to the room 2303 where I stayed.

My parents went to Suzhou for an event and directly booked the hotel where the event was held. They chose a relatively large room. The room was on a high floor, and the decoration facilities were very orthodox, simple, and clean. The bathroom was not small. All room types on Ctrip do not include breakfast, but the front desk gave my parents breakfast as a gift, which was good.

The hotel I booked during the Spring Festival was very cheap. The location was a little off and the hotel facilities were a little old, but the price was good and cheap. The room was also very big. Breakfast was delivered in the morning. Although I didn't eat it, I felt that the service was very good. It was very convenient to drive myself.

The front desk saw that we were a family of three and took the initiative to upgrade our executive room to a suite and gave us breakfast coupons. The room was clean and bright, with two bathrooms. Water, slippers, and toothbrushes were provided to three of us. From the window, we could see the Suzhou Big Pants from a distance. The breakfast was also good, and the noodles were worth recommending.

The room is very big, and the breakfast is very rich. It is about 600 to 700 meters away from the subway, with a good view. I will stay here again when I come to Suzhou next time. The bath water is also sufficient, and my family likes it.

I decided to visit Suzhou on a whim, and booked this hotel after searching it online. It really exceeded my expectations. Not only was the room upgraded, but I also received a breakfast coupon. The environment was also very nice, and it was very convenient to take a taxi from the main city. There is a pretty big Longhu Paradise Walk next to it. I will book here again next time I come!

Xiaodie at the front desk provided good service, the room rate and sanitation were very clean, the hotel was well maintained, and it was very convenient for travel. It is worth staying next time.

The location is not in a busy area, but the subway is quite convenient, just right for Line 2 and Line 4. The bed is very comfortable, the room is large, clean and sanitary, with complete facilities, snacks are given upon check-in, and the view from the high floors is very good. We went to breakfast late, so some things were not complete, so we should have eaten earlier.

🏨The hotel is very cost-effective and the room type was upgraded. The room was very clean and the breakfast coupons were very rich in variety. The service was also very thoughtful. I will choose this hotel again next time

The room is pretty good, booked for a friend, not bad, but the hygiene is a little bit bad, there is a cigarette butt