59 Reviews
Dan Tel Aviv Hotel
Tel Aviv City Center Tel Aviv|0.21km from Urban Gallery
I have recently had 2 short stays at both the Dan Tel Aviv and Dan Eilat hotels. These are both top of the range prestige hotels of the Dan group. I was amazed to find such a difference between these two supposedly 5 star hotels. Firstly I should point out that the cost of one night in the Dan Tel Aviv for bed and breakfast is only slightly less than 2 nights bed and breakfast plus buffet dinner and return flights by Arkia at the Dan Eilat. I think this confirms what many previous reviewers have suggested that the Dan Tel Aviv is priced too high. While on the subject of cost, it might be worthwhile noting that in the Dan Tel Aviv if you by mistake use a plastic bottle of water they charge an exorbitant price whereas the glass bottles of water are free; at the Dan Eilat the plastic bottles are free. The Dan Tel Aviv no longer provides free newspapers; the Dan Eilat does. I was very surprised that the Dan Tel Aviv has no blankets or duvets in the room. We had to request two; they only delivered one and we had to request a second one. Quality five star hotels normally have something in the rooms during the cold weather. The Dan Eilat is very well staffed compared to the Dan Tel Aviv. For instance, there were 4-5 clerks at reception at the Dan Eilat but only one at Dan Tel Aviv. Some would say that comparisons are odious but I would suggest that the comparisons I have outlined of these 2 suposedly first class hotels, the Dan Eilat is far superior to the Dan Tel Aviv.Maybe the manager of the Dan Tel Aviv should visit the Dan Eilat to see how to manage a prestige hotel efficiently.The ''Best of the best” rating for the Dan Eilat is fully warranted whereas the Dan Tel Aviv is a long way off achieving this honoured status. Years ago the Dan Tel Aviv used to offer a daily first class business lunch. They stopped offering this after a 50% increase in price killed the demand. They also used to offer a splendid Saturday lunch which they have also stopped. I sincerely hope that my review may encourage the management to follow the example of their sister hotel and improve the service and value that they offer their customers.
