Coco Reef Resort & Spa Reviews

The experience at Coco Reef was great the service was exceptional, the breakfast was ok, facilities was clean. My only disappointment was parking in the car park and birds messing on your whole car causing u to wash it over.

DO NOT STAY HERE. You will get the Old Plantation Vibe. The matching floral prints ont the lap shades, bedspreads... will make you nauseous. This is the most DATED, old ran down property I have ever experienced. YOU CANNOT TAKE A SHOWER THE WATER PRESSURE IS SO LOW. You literally have to stand close to the wall and try and catch the drips of water coming from the shower. When you go to make complaints the front desk is apparently trained to say they are hearing these things for the first time. After I was told they have no idea about the shower, another guest came to the front desk and stated "You'll were supposed to move me since yesterday I have no water pressure in my shower". It smells like mold, the food is horrible. It was so bad we left prior to our departure date. We asked for some of our money back and they refused. Do yourself a favor do not visit this run down property. If you have any standards this is not the place to be. Let me make mention that although the workers appear to be working on a PLANTATION, the staff were mostly pleasant even working in such a horrible environment. Do yourself a favor do not go here. They need to take some money and update this hotel because it is ridiculous in 2024 they are still living in the early 1900's. Plantations are OVER.

I have been staying at Coco Reef for over a decade now. I have always loved the place, and have a good relationship with the staff. However the place is simply getting old and, more importantly, tired. They really need to do a refurbishment of the rooms and facilities. One only gets a single key for each room, which is quite inconvenient when there are two people staying in the room. The Television is positively ancient, the WiFi anywhere but in the lobby is unreliable and weak (They say that they only guarantee WiFi in the lobby! Really? In 2024?) and the restaurants have the same menu they did in 2008. The staff is always friendly and I enjoy the breakfast buffet every morning (included ont he room price), but otherwise almost never eat at the main restaurant, preferring to venture out onto the street and search for something to eat (lots of choices out there, and while it may seem a bit rough, it is actually quite safe and accommodating). The price of food at the main restaurant is quite high for the quality - I have never been on the all inclusive plan since the thought of being captive to the very limited choice does not appeal to me at all. There are much better restaurants all around, lower prices, better food, and, importantly, some variety. So, overall, I have a soft spot for Coco Reef, but unless they get a solid refresh in the next little while I will certainly start to look for other options. Having said that, if you need somewhere reliable and safe, stay here

Property is dated, needs some updating. The shower was clogged. Didn’t like the room that we got. I have stayed at Coco Reef a few times, but was a little disappointed with the accommodations!

This property has been neglected, and is in desperate need of upgrades. The rooms are decades outdated. There were not enough towels in the rooms. The hotel is short staffed. Except for the women who prepare breakfast, the staff is generally unfriendly. The beach is pristine, but you can get pristine beaches anywhere for less money, and better service.

Tropical charm.close to airports and has great buffet breakfast, not forgetting the fantastic beach

The shower and faucet in the bathroom leaked all the time. The mini fridge made noise and kept my family up at night. Checked in at 9pm there was no one to help with the luggage from the taxi or to the room.

Tobago as a whole was dissapointing. The amenities are lacking for tourists. The resort was beautifully located but the maintenance was below standard and the resort looked old. There was limited dining on the property and limited dining opportunities nearby.

I liked the grounds around the property, however, there was no air condition except in the bedroom, place was very humid, television reception in the bedroom was terrible and the staff was not very helpful

seel safe and quiet. need to fix shower and Wi-Fi systems..

Excellent location, minutes from the airport, with its own private beach. Breakfast was excellent. ALL members of staff are friendly and welcoming. I would certainly stay here again when in Tobago.

The bedroom and bathroom needs a revamp. Please tear down all wallpapers with flowers! Other than everything was perfect. Staff were accommodating and friendly. Love the breakfast layout every morning. Private beach❤️❤️❤️

First I received a beach front upgrade on arrival. Then the staff were warm and fuzzy. Breakfast was worth getting up for and dinners were set for royalty. I didn’t leave the hotel, there was no need to. Coco Reef is perfect for rest, relaxation, beautiful sunsets and superb food including freshly juiced vegetables and fruit at breakfast.

Beautiful property. The manager Paul and Head of guest relations Tracy made sure we were welcome guests. There is a wonderful swimming area. surrounded by a jetty which was so serene. The open air dining area provided a great view of the sea.They even have a helipad for people who do not want to fly commercial from Trinidad. A 1976 Rolls Royce Silver Wraith II on display at the entrance suggested old world elegance. This was our first visit to the country. Very diverse population. People were warm and welcoming.