Urban Stay Shinjuku East

This is a scammer's hotel. I didn't know it was a self-service B&B when I made the reservation. When I made the reservation, it was always shown as a hotel. But when I got there, I found out that it was a self-service B&B with no service staff and no front desk. , you have to call the staff to know the password to enter the room, and communication is inconvenient and not smooth. There are zero security measures, extremely unsafe, poor facilities in the house, no toothbrush, toothpaste and slippers, extremely poor sound insulation, the sounds from upstairs and downstairs can be heard clearly, the windows in the room cannot be opened, the exhaust fan cannot be turned on and off, the room space Small, not satisfied, bad review! This kind of store should not exist on the platform and should be removed from the shelves immediately!