Aluasun Lago Rojo - Adults Recommended

Aluasun Lago Rojo - Adults Recommended Reviews

Aluasun Lago Rojo - Adults Recommended

C. Miami, 5, Torremolinos, SpainView Hotel Details
Aluasun Lago Rojo - Adults Recommended
Aluasun Lago Rojo - Adults RecommendedAluasun Lago Rojo - Adults RecommendedAluasun Lago Rojo - Adults Recommended
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Aluasun Lago Rojo - Adults Recommended Guest Reviews

3.9/5
Good
65 Reviews
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(65)
Positive reviews(60)
Negative reviews(5)
Guest User
Checked in Jun 2024
Couples
0 Reviews
4.0/5
Very Good
Posted on Jun 20, 2024
Just spent 10 nights at this Hotel, room spacious & beds comfy, kettle & cups in room, 3 steps down to living room & sofa & armchair there, plenty of space in wardrobe, hair dryer in bathroom & shoer & hand gel by sink & shower, room operated by card & had problem as had to change card 3 times as couldn’t get in room, use the back entrance gate & that takes you sea front & everything you wanted is there, restaurants galore & snack bars & one we visited most for lunchtime snack was called Panaria owned by Patrick & him & staff are so pleasant, it’s up a side street & near Cosy Corner snack place, we had dinner one time at hotel as we booked B&B, it was ok but once was enough, plenty of Variety at breakfast time & staff very pleasant & reception as always said hello or good morning which goes a long way, so was an enjoyable time here
Guest User
Checked in Jun 2024
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
Our first holiday with no kids and we thought we chose well with Aluasun Friendly check in, excellent room, VERY large and comfortable bed, cleaned to a high standard, delicious and varied food (half board basis), fabulous rooftop pool and brilliant location for restaurants, beach and shopping At 50 we were nearer the younger age group staying but we actually enjoyed the peace and civility 😉 We would return to this little gem of a hotel 🙏🏻
Guest User
Checked in Jun 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2024
After staying here for our 4th time the standards were as good if not better than ever. Food , Staff and Accomadation all gold star. Thankyou very much for another great holiday and hope to be back next year , Martin , Chris and Ken ( rooms 234 , 235 ) Xxx 😄
mary s
Checked in Jun 2024
Friends
3.0/5
Posted on Jun 4, 2024
Great location a stones throw from the beach shops and restaurants. The hotel is nice enough clean and well kept however outside the reception area and also the outside seating area at the pool there was an overwhelming stench which I assume was sewage . This unfortunately was also in the bedroom. The room itself was clean and spacious with a large bathroom and great walk in shower. The bed I found uncomfortable maybe because I have a memory foam mattress at home and this mattress was very soft and lumpy not comfortable for me . We were booked in for half board the breakfast was great loads of hot and cold choices no issues at all . The dinners were also very nice a great salad bar as well as a good selection of hot food choices . Reception staff were all very friendly and helpful restaurant staff not so much most of them looked like they really didn’t want to be there. The rooftop pool and bar was lovely plenty of loungers and friendly bar staff.
Response from Property: Dear MARYS2010 Thank you for your review of your recent stay at our hotel. your recent stay at our hotel. We are glad you enjoyed the location, the breakfast, your room and our rooftop terrace. We take note of your suggestions, they help us a lot to keep improving. Best regards, AluaSun Lago Rojo
HastingsJeni
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 30, 2024
2nd visit. Came same week last year, so good we repeated it. They’ve updated the bar and stage area. New loungers on the roof. New bar menu. Still fabulous. A few faces from last year and all the staff are so helpful. Food is plentiful and beautifully seasoned. Beds are comfy and the aircon is great. Must say I like the way the rooms are set out. Plenty of space, sitting area and good balcony. Special shout to Miki, Conner, Patricia, Alfredo. Though everyone was professional and helpful. Then the location has everything you need. Always got a subbed when I wanted one. Totally recommend.
Response from Property: Dear HastingsJeni, Thank you very much for leaving a review of your recent stay at our hotel. We are thrilled that this is now your second visit and that you seemed to enjoy this stay as much as the first. We are happy that you liked the improvements that we made to the hotel. We are continuously updating/improving the hotel, so we are pleased that you liked the updates. I will pass on your lovely comments to all the staff, in particular to the individuals that you have named. We hope that you will return for a third visit very soon. Kind Regards AluaSun Lafo Rojo Team
lynne t
Checked in May 2024
Couples
4.0/5
Very Good
Posted on May 28, 2024
Just returned, hotel lovely, very clean and modern entrance. Nice helpful lady on reception answering any questions we had. Room is very comfortable and spacious. On the down side the bathroom had a VERY deep bath with a shower over it ,I asked if we could move to a walk in shower but the hotel was full and maybe we could move later, but once you have unpacked you don't want to move, we managed but very carefully! The cleaning lady was great our room was spotless every day. Roof pool was lovely, we swam nearly every day, yes cold but needed when hot. Sunbeds not many you need to get there when it was opened at 9 30 Pizza was lovely and good price. Food was nice, something for everyone, but the bread was like concrete and the sliced was tastless,so I bought my own and took it with me every morning so that was fine. Happy hour was a nice treat. No tv for British customs. I took a firestick and it worked fine. Lots of shops and restaurants literally outside the door as is the beach. Nice thick cushions on the beach sunbeds €7each. But because of the shower situation we will not return. Take coffee for your room.
Response from Property: Dear Lynne, Thank you in first place for your reaction after a stay in our hotel. We are very glad to hear you liked our rooftop and you have enjoyed your stay. Regarding the showers, some rooms do have but this always depends on availibility if you let us know in advance we always try our best to alocate one. Hoping to welcome you again very soon. With kind regards, Alua Sun Lago Rojo Team
helenlaudat
Checked in May 2024
Other
4.0/5
Very Good
Posted on May 27, 2024
Six school Friends Sixtieth getaway celebration of all our Birthdays in sunny Spain Costa del Sunshine.
Response from Property: Dear Helenlaudat, Thank you very much for leaving a comment about your stay in our hotel. We are glad to hear you had a lovely stay and enjoyed your vacation, We hope to welcome you again very soon. Kind regards, Alua Sun Lago Rojo - Reception
Beverley B
Checked in May 2024
Couples
4.0/5
Very Good
Posted on May 26, 2024
When we arrived I thought, ooo this is nice. The rooftop area is amazing up there, and the ham & cheese toasties are excellent . Didn't use either of the pools they were freezing, unfortunately. The rooms are not 4 star, they're ok, cleaned everyday, ours was full of marks, stained curtains and patio doors did not lock. We reported several times. Ours was a street view overlooking the bins, not great when they're emptied every morning at 1am right outside your room, especially the glass one. Food was ok, we ate out sometimes....take your own teabags, the teabags are awful. Please note if you have not booked as premium you dont get replacement water in your room, you get 2 complementary bottles, I went asking for more and was told no because I wasn't 'premium'.
Response from Property: Dear 480bevb, Thank you for completing a review of your recent stay with us. We´re happy that you enjoyed the roof top bar and toasties. Thank you for your constructive feedback as this helps us to keep improving. The pools are not advertised as being heated, therefore the water will not be warm. There are hardly any outdoor pools on this coast that are heated/climatised. Kind Regards AluaSun Lago Rojo Team
Guest User
Checked in May 2024
Couples
0 Reviews
5.0/5
Outstanding
Posted on May 25, 2024
Highly recommended this hotel, Great location for getting to the beach, literally 2 min walk, lots of other eating places condensed in this 2 minute walk area. Couldn't be better located, even the main road for buses is only a handful of minutes away up steps past Palm Beach Apts.
Guest User
Checked in May 2024
Couples
0 Reviews
5.0/5
Outstanding
Posted on May 23, 2024
My husband and I spent ten days in this hotel and from start to finish it was 10 out of 10 for service, Staff are very hard working and always polite - would teach you a thing or two about hospitality in the UK! Food was very tasty and varied - never ate out once it was so nice. Room service daily could not fault a single thing. Rooftop bar amazing and area in general fabulous. Bus stop nearby plenty to do and see. Don't listen to negative reviews totally unfounded. Hope to visit again :)
Guest User
Checked in May 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on May 18, 2024
This was our first time in Torremolinos and to this hotel. All we had to go on were other reviews which were mixed. However, our experience at this hotel was excellent. The hotel is a couple of streets in from the beach so there are no sea view rooms. The rear gate of the hotel takes you straight out into street filled with bars and restaurants. Torremolinos to the left (town centre walk around 20 minutes) and Benalmadena to the right. So this hotel is very central. We had a pool view room on the 4th floor with a standard balcony which was a great sun trap. On arrival, the reception staff were very friendly and helpful. One thing to note is that the safe in the room comes at an extra cost and the key is provided by reception. The safe is small so fine for small items but not for tablets or laptops. One other useful point to note is that the hotel can provide ironing facilities. There is a note about this in the wardrobe but we only found it on the last day. During our visit the entertainment area on the ground floor was being painted. This is always a good sign when the fabric of a hotel is being maintained. Our room was kept spotless during our visit and the beds were very comfortable. We only had bed and breakfast and the breakfast buffet was very comprehensive. Eggs can be cooked fresh to order. We will certainly stay at this hotel again.
mandys135
Checked in May 2024
Couples
3.0/5
Posted on May 16, 2024
The hotel is well situated near to the shops etc. The room we had 132 was a superior. Nice big room but not a nice view just a bit of garden where apparently guests with their pet dogs they let use as a toilet. Food was OK but if you want a superb curry go to Indian ocean on the prom absolutely the best curry we have had .. staff in the hotel ? Some are nice some not so friendly you get the impression they like Dutch people better. The roof top terrace with sunbeds is lovely but you need to up before it opens at 9.30am if you want a bed. Be aware they cater for hen and stag groups so not always quite at night which is a shame because of this we would not book again at this hotel
Response from Property: Dear mandys135, Thank you for completing a review of your recent stay with us. The hotel is situated 2nd line from the beach, and as we have other buildings all around us, many of our rooms do not have a view. We have been a pet friendly hotel for many years and as such we are very accomodating . We have strict rules on where pets are allowed within the hotel and grounds. There is categorically no area in the hotel grounds where guests are permitted to let their pets do their toilet. We also have excellent cleaning staff who make sure that all areas of the hotel and grounds are kept clean at all times. We have a large percentage of Dutch guests, but we treat every guest irrespective of nationality with the same degree of courtesy. A very large percentage of our guests tend to be older, but we do occasionally get a group of people who book to celebrate their birthday, or hen do´s. We have absolutely no way of knowing why they have booked our hotel, or the age or sex of the people in the booking, except for the lead person (who made the reservation). Kind Regards AluaSun Lago Rojo Team
SteveP4512
Checked in May 2024
Other
5.0/5
Outstanding
Posted on May 16, 2024
Significantly better than we expected, large room and evening meal quality and variety. Reception staff quick to react with problem in our room, 1 hour all done and dusted. Can not fault the staff , hotel or facilities.
Response from Property: Dear SteveP4512 Thank you for your comment regarding your recent stay at AluaSun Lago Rojo. Our goal is always the full satisfaction of the guest so we are very pleased that you liked our hotel and the various facilities offered by the hotel. Our staff go to great lengths to ensure that our guests have an unforgettable holiday and we are very pleased that you rate us in this respect. Regards, AluaSun Lago Rojo
CAZZY1965-13
Checked in May 2024
Other
5.0/5
Outstanding
Posted on May 15, 2024
Lovely hotel near to all transport links. food good Close to sea and shop lovely level walk Room clean and spacious will defo be booking again only minor grip didn’t like fruit juices
Response from Property: Dear Cazzy1965-13, thank you for taking the time to send us your comment about your recent stay, we are glad to hear that you enjoyed your stay at AluaSun Lago Rojo and that you want to book again with us! we are looking forward to welcome you back again. Kind regards, AluaSun Lago Rojo Team.
Walkeramylu60
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 14, 2024
We had a fantastic holiday here at the Aluasun Lago Rojo. Everyone was lovely and friendly. We only booked b+b as we wanted to explore the bars and restaurants in this area. The breakfast menu was delicious plenty of choices. The super king size bed was the comfiest bed I’ve slept in so peaceful. We also particularly loved sunroof for sunbathing and chilling. This hotel is in a perfect location a minute to the bars and restaurants out the back entry. The area of Carihuela has some lovely bars and restaurants especially Winston’s sports bar and Carabello bar.
Response from Property: Dear Walkeramylu60, Thank you very much for taking the time to complete a review of your recent stay with us. We´re delighted that you had a fantastic holiday in our hotel and that you enjoyed the delicious breakfast. The hotel is in an enviable position, one minute´s walk to the beach and all other facilities. We do get many positive comments about our comfy beds, and of course, the roof top Sky Bar is popular with everyone. We hope that we can welcome you back very soon. Kind Regards AluaSun Lago Rojo Team