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Stayokay Hostel Utrecht Centrum
3.9/534 Reviews

Stayokay Hostel Utrecht Centrum

Utrecht|0.33km from Conference Center Vredenburg
2.5 ⭐ Although location and style of the Stayokay Hostel is great, there are a lot improvements that need to be made. I booked a 2-Person Comfort Room for 4 nights. When I went to check-in, there was clearly some confusion when the staff requested for my passport for identification purposes as it took a long time to find my booking. Once we were given our key-cards to enter our room, we noticed that the room we were given was for 4 people. This room in particular was fully based inside the building, if you opened the curtain you would just see the hallway. Maybe it is just the style of the hostel, but this was not for me, I was expecting an outside view as I had paid extra for a 2-Person Comfort Room. To double check, I went down to reception to confirm if the room we had been given was actually intended for me and not for someone else for 4 people. I was confirmed that this was in fact my room. A few hours later, we had received a notice that there was signs that I had not actually paid for my room, I went to reception and provided them all the necessary documentation that I had in fact had a booking and fully paid in advance. Upon returning back to the hostel after a day of touring, I was stopped by a staff to speak to a manager. There had seem to be some mix-up which I was actually given another room for a person with the same surname as myself. Due to this situation, we were told that we were going to get given our actual intended room, but this would require us to stay over the room we had been given for the night, re-pack our belongings, check-out; and then re-check back into our room. Althought annoyed by the inconvenience now, I appreciate the staff was trying to remediate what they could do. Staying in the first room we had been given was difficult to sleep in. Although I expect their to be noise if your in a shared room, I did not realise the amount of noise I would hear outside of the room. There was a lot of kids running around screaming which made it difficult to sleep. It clearly shows that these rooms aren't very soundproof for external noise. The next day after we had checked-out, we returned back to the hostel to check-in to our new room. The new key-card we were given did not even work on our room and the elevator; this was also the same situation with the room next to us. At this point, my time at Stayokay was just becoming a nuisance now. Finally once we got access to our intended room, it was a clear better experience but there was two signs of uncleanliness I was very put off from. The ceiling and lights had a thick layer of dust, it was clear that the room had not been properly deep cleaned; when I informed the staff they said they would sort it when we get back. Upon returning to the room, they did attempt to remove the thick layer of dust from the ceiling but did not bother with the lamp shade (Refer to pictures). At this point, I had given up on communicating with the staff for support at this point. In addition, al

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Explore Guest Reviews of Hotels in Utrecht

Searching for hotels near Conference Center Vredenburg? Compare room rates and reviews to find your ideal stay.
The Anthony Hotel
4.1/555 Reviews
Modern duplex room type, suitable for young people. Good service. A bit out of the old city center but within walking distance. The surrounding environment of the nearby canal is excellent. recommend.
2L de Blend
4/532 Reviews
Hotel DeBlend is located across from the headquarters of Douwe egberts in a semi-industrial area of town, but was very quiet and very convenient. The air conditioning is a terrible inconvenience just like it appears to be in every other European hotel except for the hunfelt. You are not actually in control of the temperature of your room it just makes it a little more cool for a little more warm. You don't have any real control. We found it got a bit warm at night. It is a primarily self-service hotel, but the instances where we required human assistance, the staff were very kind and accommodating. The kitchen is very convenient feature for anyone staying more than a few days. We highly recommend 2L DeBlend.
Crowne Plaza Utrecht - Central Station
4.6/5136 Reviews
Nice hotel, decent rates, good bathroom, but really just lacking in information. First off, the hotel is in a mall, and there’s no indication of which doors are open after the mall closes and which aren’t. Google Maps is unaware of that, so if you’re relying on that or a similar service to get you back to the hotel, be aware that will not work, and employees will not provide you with useful information about this unless you ask. For the record, I eventually managed to enter via Catharinje Esplanade. Second, maybe it’s because I visited on a holiday, but there was no front desk or room service late at night, which would be totally fine IF that communication were provided. But there was no indication whatsoever that the supposedly 24 hour room service was not actually 24 hours. Again, certainly don’t begrudge employees a night off. But *management* needs to do a much better job communicating what services are or are not available and when. Don’t promise something your employees can’t deliver. If management would just set realistic expectations and provide a little more useful information, this would be a nice hotel.
Holiday Inn Express Utrecht - Papendorp
4/580 Reviews
We arrived late after transportation delays to inexperienced front desk staff. They did not have our prepayment details. Proof was provided and I was told the proof I provided could be a fake and to stay we would have to pay. Reluctantly I paid for the stay because it was late and another hotel was not an option. I revisited the double charge in the morning and again the morning front desk staff was inexperienced and explained there would not be a manager on site to speak to until the next week. I emailed the manager and received a demon failure. I have contacted the vendor we used to book the hotel, get a room, and are still waiting for a resolution. The first phone call said we needed to provide 48 business hours and the second call says we need to provide 3-5 business days. The hotel itself was loud with guests in comparison to our other 5 hotels during our vacation and we were awakened at 5am. I am not pleased at all with the hotel, the booking agent, or the physical hotel. Not recommended.
Moxy Utrecht
4.4/587 Reviews
Good experience staying with Moxy. Super close to the Utrecht Vaasche Rjin stn and room was clean.
Hotel Mitland
4.1/542 Reviews
The hotel is located in the park, the environment is very beautiful, the room is spacious, there are wild geese, swans, ducks and other wild animals on the lake. The facilities and service quality are high. It is the only hotel that is surprisingly pleasant for this business trip. It is indeed 4 stars standard. It is also very convenient.

Frequently Asked Questions

Utrecht Travel Guide

If you want to stay at the best hotel in Utrecht, Trip.com is here to help! On Trip.com, it's easy to search for hotels in Utrecht. For trips in Utrecht, you can choose hotels around the city center or accommodations near popular attractions. You can plan a one or two day trip to Utrecht.

There is no civilian airport in this city. You can visit a nearby city first, and then head to Utrecht using other means of transportation. Utrecht has Utrecht Centraal Railway Station and Utrecht Maliebaan Station. Each day, many trains run to and from Utrecht and other cities nearby.

There are 51 hotels in Utrecht with excellent service. Utrecht has high quality and low-priced hotels. You can spend one night at a nice hotel for only 117 USD. There are 11 four-star hotels in Utrecht at an average price of 153 USD per night. There are 7 three-star hotels in Utrecht at an average price of 121 USD per night. There are 3 two-star hotels in Utrecht at an average price of 95 USD per night. As a popular tourist city, Utrecht has many renowned chain hotels. Hotels under the Ibis brand are a good choice. In Utrecht, there are hotels under the Ibis brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ibis. Holiday Inn Express Utrecht - Papendorp is one of the most popular hotels in Utrecht. Many tourists also stay at Apollo Hotel Utrecht City Centre.

There are quite a few famous attractions in downtown Utrecht, such as Vredenburg, TivoliVredenburg. For short trips in Utrecht, Het Slot Zeist, Kasteel De Haar are all good options. You can also visit top-rated attractions like RASA Muziek en Dans, Museum Speelklok, Jaarbeurs Utrecht. With a developed commercial area, visitors can head to Rituals for a great shopping experience.

Average Temperature

• January to March: 5.73°C during the day, 2.53°C at night

• April to June: 14.97°C during the day, 9.96°C at night

• July to September: 19.04°C during the day, 14.13°C at night

• October to December: 8.53°C during the day, 5.4°C at night

Average seasonal Rainfall

• Spring: 64.07 cm

• Summer: 56.6 cm

• Autumn: 77.37 cm

• Winter: 79.47 cm

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