Guest User
January 31, 2023
We picked the hotel because of the Tripadvisor score, but our experience dosent the mach this high score. Our criteria is not even high, we just expect a clean room that looks somewhat like the pictures. The check-in was fine, but our room was dirty and things was broken. Shower was broken. Toilet paper holder was broken and what was left og it was very dirty. Towel dryer was dirty. Under the bed was dirty, and i could go on. We were hoping that the daily cleaning maybe would take care og theys Arras, but IT lever happened and we just cleaned the room ourself. Not the best experience at New Hotel Reiter.