Couldn't of asked for more. We arrived at the airport early morning. We rang at lunchtime just to see if earlier check in was available on the off chance, it wasn't but the receptionist kindly rang us at 2.30pm to say it was, as check in was meant to be 4pm we were very grateful and thought how wonderful, she was so lovely on the phone but I forgot to get her name. When we arrived check in was lovely. Our room was ground floor corner, huge great apartment, immaculately clean, 2 balconies, beautiful kitchen etc. Lovely comfortable bed. So quiet too. Air con excellent. The hotel was full but we didn't have any noise and lots of sunbeds any time of day, again spotlessly clean. Pool lovely. Bar man, Sandraz or something like that, he was wonderful. So very helpful. Perfect English too. My sad attempt at Portuguese was not up to much. Puts me to shame. Every member of staff was friendly. Location is out of the main marina, but that's what we wanted, probably 20 minute lovely walk past all the turtles, birds, white stalks, terrapins etc. The marina is overpriced as expected as its the tourist centre of Vilamoura and food okay, not amazing. Beach is lovely though. Would definetly recommend this hotel but if you want entertainment and in the thick of it all then this might not be for you. If you want quiet, nature, Golf,, walking, running and friendly chats and a bar then this is for you. Thank you once again.