Empire Hotel Queenstown

Liked the building. Didn't like having no curtain (hard to have that with no curtain rod) on window. Stayed two nights and complained both times to different staff to no avail. Did like the breakfast. Lamb meal at $25 ran out so had to have an average (my medium rare steak turned out medium) steak meal at $44 which is expensive.

Quaint country hotel with a touch of nostalgia. Late check in was easy. My teenage daughter enjoyed seeing the original staircase and the display of old furniture, lounges, desk and typewriter etc. Enjoyed dinner and the complimentary continental breakfast in the dining room. The laminated placemat of the hotels history was a nice touch. Our room was adequate and the bathroom was recently renovated which was nice. Would have liked a pedestal fan as the room was a bit stuffy and the window rattled all night. Plus probably a little unsafe being on the second storey with no fly screen and as the door couldn’t be left open and the ceilings are high, the cool air outside didn’t have much affect. Did appreciate the large mugs for our tea/coffee and my daughter had her own space which was nice. Staff very accommodating and friendly. Conveniently next door to Queenstown train station for tourists which we also enjoyed the next day.

The Empire carries so much history. The Blackwood balustrade is amazing. There is such a feeling of majesty about the place. .

We stayed there just for a night but felt like we should have stayed for 3. Nice hotel inside and out- and very friendly and accommodating staff. With a touch of history, and with a feel of elegance, this hotel is a true holiday palace. Superb.

The room we were allocated was so small there was not enough floor space to open our small cases so we were offered a larger room which was OK.

Room was very small. No tv and our heater was not working properly. By the time we went to have a shower the water was lukewarm. Meals were very nice and we had a continental breakfast which was good

I enjoyed my stay. It’s my kind of hotel. Character and some real history. I look forward to coming back.

I noticed ,when they started updating the place( huge task), they started with the bathroom facilities and they did a stunning job ! So for me the most important part is done already, so I didn't mind the room not beeing perfect. Everything was clean and we were very well looked after. I definitely would go there again !