Hotels in West Springfield with Swimming Pools

Booked the hotel well in advance, arrived and was pleasantly surprised with the accommodations and proximity to the BIG E, which we visited today and was on our list of 'to-do's'. We were efficiently greeted by Caroline at the front desk who was very personable and hospitable. A day later, she assisted me and my wife with printing out some show tickets when I was having trouble connecting to my PC or the the hotel's printer. She saved the day and was once again happy to help. All in all the room is clean, comfortable and the bed is nice too. It is a bit noisy since the Mass Pike is just out our window and a toddler could be heard at 1:30 am in the morning from the floor above, but all in all it is a good location and value. Another bonus is a Tokyo Japanese restaurant attached to the hotel but operated separately. On our first night arrival we dined and experienced a wonderful hibachi cooked and served dinner as good as any we have ever experienced. All in all a good stay so far.

It's Hilton, as always, good

When you stay at Candlewood Suites West Springfield, an IHG Hotel in West Springfield, you'll be in the business district, within a 5-minute drive of Big E and MassMutual Center. This hotel is 6.6 mi (10.7 km) from Six Flags New England and 3.1 mi (5 km) from MGM Springfield.Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and ovens. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Booking.com didn’t post my review and I know TripAdvisor will! 1 star for a working AC is about all I can give. From the moment you walk in the foyer with the cracked floor tiles, everything is dim and dingy! None of their hand sanitizer stations had sanitizer in them… maybe that’s why they make you wear a mask! We opened our room door and it smelled dank… a stale smell. I quickly sprayed everything down with Lysol as the room was dingy and old looking! I looked at the pillow cases and I said to myself “there is no way in hell these are fresh linens!” One pillow had a stain. I pulled back my sheets and yup, they were wrinkled like someone slept in them… they just pulled them up tightly instead of stripping the bed! I will strip it myself in the morning to at least guarantee the next person gets fresh sheets! (Look at my pictures and judge for yourself!). Shower was gross and not cleaned… hair from previous guest still on the walls! Mold or dirt on the bathroom walls. Some kind of gross stain on the curtains. Opened fridge to find a bunch of leftover fried rice on the bottom shelf (loose rice, not in a box). This place is not worth $139. Go stay at LaQuinta instead! YUCK Yuck yuck!!! Thank God I’m only here 1 night!!! They should pay YOU to stay here! Avoid room #219 although you will probably find the same in the rest of the rooms! If you don’t have enough cleaning staff then shut down half of your rooms! Flash on my camera makes hallway look 100x brighter than it is!

The room is clean and the location is very good

Set in a prime location of West Springfield (MA), Courtyard West Springfield puts everything the city has to offer just outside your doorstep. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Courtyard West Springfield. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting West Springfield (MA), Courtyard West Springfield will make you feel instantly at home.