Hilton Garden Inn Wichita Downtown

We have stayed here several times, and always receive friendly service. The queen room was smaller than the rooms we’ve stayed in with a king or 2 queens, but we don’t need that much room. It took us a little while to figure out how to switch from air to heat. I like that they have bottles for hand soap, lotion, shampoo, conditioner, and body wash. The bar area is nice with happy hour specials. The chicken wings and cheese cake were good. When we left the parking garage & submitted our validated ticket, it was rejected, but this was quickly resolved.

The entire property was very clean and seemed to be newly renovated. Its good to note that some rooms are interior rooms with no windows, so they feel like sleeping in a closet. The bathroom doors are frosted glass which seems nice at first until someone needs to use the bathroom during the night. The light floods the room. The pool area is amazing for relaxing with nice seating and a TV. Parking in the city garage was easy, at least on a sunday night. Overall its a very nice place, but choose an exterior room with the bathroom door facing AWAY from the bed.

We got a call that our daughter got sick after we finished our anniversary dinner. We tried to cancel our room but the hotel said we would still be charged. So we went home and stayed with her till she feel asleep and tried to continue on our night. We wanted a room with a good view- for our anniversary. Well our window faced the alley and parking garage. Not even kidding. Then the room was nice size but TV was small and clear across the room like 20 feet. The toilet paper was almost out. Nice of room service not to just out in a new roll. Then we paid extra for breakfast only to find out they were temporarily not doing breakfast at the hotel until after the 4th. Horrible service and we did not get what we paid for! Disappointing!

Nice place. Walking distance to event center. Clean and friendly. Comfy beds. WiFi not free unless you sigh up for rewards program which is free. Restaurant food pretty good.

We checked out of this hotel at 2:30 in the morning. We got to the hotel after a concert last night. It was very hot and smelled badly but we tried to stick it out without complaining to the front desk because we were really tired. After trying to sleep and the temperature not going below 74, we just couldn't do it. We turned on the lights and realized there was a huge spot on the carpet (maybe 3 foot x 3 foot). It was wet like they had tried to recently clean it up but it hadn't dried. We aren't sure if the stain was blood, vomit, or something else entirely. We do think the stench was probably related to the stain. We told the front desk when we checked out but they offered no apology or offer to make it right. We were very disappointed with this stay.

It would have been nice to have a room service menu. I also requested housekeeping and didn’t get it. I didn’t know garage parking wasn’t free until after I arrived. Room was clean and front desk staff was friendly.

Parking garage can be tight for a full-size pickup. Dining and the arena are within walking distance.

Walking distance to Intrust Arena! A plus!! Very clean and they have the best hamburgers!