After reading derogatory reviews but having no reasonable alternative, I parked in the hotel's on site car park and hesitantly checked in for 2 nights. The manager (hitel had recently changed hands) was friendly and welcoming, told us about the history of the old listed building and to mind the [very] wonky stairs! Room was basic, as anticipated, but clean (although I don't believe it had been hoovered since the previous occupants - slippers needed), it looked as though it had been recently decorated with a new bathroom suite (lino needed replacing), full tea/coffee stuff, toiletries, nice fluffy towels, two fans and a hairdryer. Comfortable bed (even with makeshift foam pillow). Woken up at 6.30am by street cleaners but that only lasted half an hour (had front facing room and slept with the window open); friends at back said they didn't hear a thing. The restaurant wasn't operating which was a shame as it looked lovely, there was no cooked breakfast available, just continental (plenty of greasy spoons in town), no bar (pubs nearby - best bet would be Hare & Hounds on other side of the canal, or the Globe at the opposite end of the Market Place). They had a coffee shop open during the day which seemed to do quite a trade. Car park and doors locked at 10pm each night but I had security's number to call to be let in after hours. Fine for a 1 or 2 night stay. I will add that our friend, who was getting married the next day, was also meant to stay for one night but, despite him having ********** booking ref, the hotel couldn't find his booking. A number of other guests booked this hotel to attend the nearby wedding and (although the hotel had room) the hotel would not honour the groom's booking at the rate he booked. He stayed elsewhere. Not good customer service in that particular instance.