Zhangjiajie Xiangheju Inn (Wulingyuan Scenic Area)

Zhangjiajie Xiangheju Inn (Wulingyuan Scenic Area) Reviews

Zhangjiajie Xiangheju Inn (Wulingyuan Scenic Area)

145 Ziyuan Road, Zhangjiajie, ChinaView Hotel Details
Zhangjiajie Xiangheju Inn (Wulingyuan Scenic Area)
Zhangjiajie Xiangheju Inn (Wulingyuan Scenic Area)Zhangjiajie Xiangheju Inn (Wulingyuan Scenic Area)Zhangjiajie Xiangheju Inn (Wulingyuan Scenic Area)
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Zhangjiajie Xiangheju Inn (Wulingyuan Scenic Area) Guest Reviews

4.6/5
Great
85 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(85)
Positive reviews(83)
Reviews with photos/video(20)
Friendly owner(21)
Delicious breakfast(11)
Great location(9)
Convenient location(8)
Quiet & comfortable(7)
Large rooms(6)
Comfortable bed(6)
Easy to get around(6)
Negative reviews(2)
kaustubh
Family Friendly Comfy Suite (2 beds)
Checked in Apr 2024
Family
7 Reviews
4.5
/5
Great
Posted on Apr 23, 2024
A simple inn near the centre of town. Nice host. Helped us with our needs all throughout.
Chris134
Special Queen Room
Checked in Jan 2023
Solo travelers
20 Reviews
5.0
/5
Outstanding
Posted on Feb 4, 2023
This hotel is highly recommended for those who are visiting the Avatar mountains etc. and who also want a homely stay with rooms that have character. My Chinese is limited but the staff tried their best and seems I got upgraded as my room had a bath, fridge, washing machine and microwave! I think there is breakfast but the town has everything you could want for food options (as well as an amazing bakery down on the right, I think - try the croissants!). Thank you for a wonderful two-night stay, wish it had been longer but I needed to move on.
Adam Ryall
Guestroom (Double bed)
Checked in Aug 2022
Couples
17 Reviews
4.0
/5
Very Good
Posted on Aug 19, 2022
Nice owner, and parking out front. Easy to get transport to the front gate of Zhangjiajie park from here (or walk), and the whole street comes alive with food stalls at night, if you want to test your stomach fortitude. There are handy lunch and breakfast places around, and also a supermarket across the road. The deluxe room we booked had a fridge and a washing/drying machine, which was great. What was not so great was that one key card meant you had to be in the room to have the electricity to use them. The bed is rock hard, and there are not enough pillows. Cleanliness was ok, but taking a shower is tough, messy work, as there is a single bath tub with no shower curtain, and no bracket for the shower head on the wall. This lead to a very careful and slow shower experience washing with one hand only, while trying not to spray water all over the bathroom. I make light, but it was actually really annoying and meant that having a shower was neither pleasant nor relaxing. OK hotel, but I would pick somewhere with regular shower stall, or at least a curtain next time.
Response from Property: Hello, thank you very much for your review, your affirmation is our motivation, I wish you a happy stay in Zhangjiajie!
Danster75
Guestroom (Double bed)
Checked in Jul 2022
Solo travelers
12 Reviews
4.0
/5
Very Good
Posted on Jul 28, 2022
This is a good 3-star hotel. It’s not fancy, but it’s practical and offers good value for the price. Overall, we had a pleasant stay but there are a few issues I feel are worth pointing out. It is a foreigner friendly place but I do not recommend it for most foreigners. The hotel is located on a side street that gets very busy at night with street vendors. It is far from the main road and it is not in a well lit area. The hotel does not have a English sign at the front. The name of the hotel is all in Chinese. Most foreigners would have trouble finding it. We did. The main reasons we booked a deluxe room was because it has a washing machine, fridge, and a bathtub. This was good value compared to the other hotels in the area. The bathtub was a welcome sight after a long day of hiking in Wulingyuan. It’s a small tub though, best suited for shorter folks or people that can bend their knees. The washing machine was great. I liked that I could wash and dry my own clothes. The mattress was a bit stiff. Overall, not a bad place to spend a night. 4/5
Guest User
Family Deluxe Suite - 2-Bedroom
Checked in Aug 2023
Family
3 Reviews
5.0
/5
Outstanding
Posted on Aug 8, 2023
I was very satisfied with my trip and accommodation this time. The boss was very nice. It happened to rain on the day I arrived. The boss braved the rain to help me park the car and helped me with my luggage. When I arrived, the room was clean and tidy. I took my luggage upstairs and went out to go shopping and eat. It’s also convenient. I went back to take a bath at night and slept very comfortably. I woke up energetic the next morning. I went downstairs for breakfast and had delicious rice noodles cooked by the boss himself. There were also porridge, steamed buns and the like for breakfast... After that, I walked. I went to visit Wulingyuan Sign Gate. After staying for two days, I checked out and found out that I didn’t have any of my things. The boss even sent them back to my hometown. Thank you🤝
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Response from Property: Thank you very much for your good review. I am so crowded and I am lucky enough to make a reservation. I am really happy to receive your good review. It is our job to provide good service. I hope that the guests staying in our hotel can live well, eat well and have fun. Thank you.
Anonymous User
Special Queen Room
Checked in Jul 2023
Family
1 Reviews
5.0
/5
Outstanding
Posted on Jul 19, 2023
The location of the hotel is good, it is convenient to travel, the house is spacious, clean and hygienic, the service is warm and attentive. When we arrived at the store, we were given a map of the scenic spot and introduced the route. The breakfast in the store is also delicious, especially the rice noodles. The hotel is OK Order dinner, and the dinner made by the chef is also delicious. It is delicious in color, fragrance and taste. It is all local home-cooked taste. It is very delicious. It is worth recommending
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Response from Property: Thank you very much for your praise. It is our honor to serve the guests. We will continue to work hard to do better. We look forward to your visit again. I wish you and your family a pleasant journey
Yangwangtiankong
Cozy Room (2 beds)
Checked in Sep 2023
Friends
13 Reviews
5.0
/5
Outstanding
Posted on Sep 15, 2023
This time, 10 of us stayed at Xiangheju for 2 nights. It is very close to the east gate of Zhangjiajie National Forest Park. The hotel is surrounded by busy shops and Xibu Street is nearby. The room in his house is spacious, clean, and there is an elevator. The environment is good! The boss and his wife are very enthusiastic and provide attentive service. They helped us plan our itinerary before we came to avoid detours. The breakfast at his house is good, and everyone is very happy to stay here! Really worth recommending!
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Response from Property: 1. It’s a wonderful moment to see your review. Thank you for writing down your stay experience carefully! Warm and sweet, I wish you to be happy every day, happy every day, healthy every day, and happy every day! The beauty in this world always comes with some surprising encounters. For example, we are very happy to meet you at Xiangheju Inn! Xiangheju Inn looks forward to your next visit!
Anonymous User
Guestroom (2 beds)
Checked in Apr 2023
Friends
4 Reviews
3.0
/5
Posted on May 5, 2023
There is no shower gel shampoo, the towels are dirty, the price is on the expensive side, not worth the price.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your comment. We accept both positive and negative comments, because we are in the service industry, and we cannot guarantee that every detail can be perfect. If the customer does not do it properly, we will definitely point it out. It needs to be accepted and improved. We also attach great importance to the questions you raised. We checked the situation repeatedly with the room lady at the time. It was because I missed it when the room was equipped with disposable items after cleaning. I am really sorry! You also mentioned that the towels are dirty. Our linen is disinfected and cleaned. It may not be particularly new, but we still have confidence in hygiene. There is also the price. During the May 1st period, the price is slightly more expensive than usual, and it is not just our family. I believe this is the case in the whole country. The twin-bed room you live in has 1.5 wide twin beds. The room configuration There are washing machines, refrigerators, microwave ovens, safes, and other standard disposable items! Our customers have already placed orders online, and we will try our best to provide services in every detail. If there are some flaws that are not done properly, we hope that the guests will communicate with us as soon as possible, and we will also respond as soon as possible. Thank you for your understanding and forgiveness. I wish you and everyone a happy May Day!
Guest User
Cozy Room (2 beds)
Checked in Jul 2022
Family
36 Reviews
5.0
/5
Outstanding
Posted on Aug 4, 2022
This is the first time I stayed in an inn, and I will directly renew the room for 5 days. I am taking a self-driving tour with the elderly and the young. The boss and his wife are very nice people. They have decided to cancel other orders on the day of check-in, and only stay here in Zhangjiajie. In fact, when I drove into this alley, I was skeptical when I saw the facade of the inn. As soon as I checked in, I was glad of my choice. The house was upgraded to a luxury double room. 1. There is a washing machine in the room, and clothes can be dried on the 5th floor. 2. The twin rooms are all 1.5 beds. We are one big, one old and two small, and the beds are comfortable. 3. The boss's breakfast rice noodles are very delicious. Knowing that we have a Cantonese taste, he specially made them light. 4. I order dinner directly at the inn every day. When I go out, I order good dishes. When I come back in the evening, there will be hot dishes and rice to welcome us back, and the boss’s dishes are very delicious, especially the stewed local chicken and fried fresh bamboo shoots. Portions are adequate and very solid. 5. After staying for 5 days, they will clean up every day. This is very good. Many inns don't do sanitation even after staying for a few days. 6. The boss will give travel guidance, which is great, avoid detours and play the essence, and also help book tickets. This inn may not be perfect as you wish, but it is certain to feel at home, so rest assured to place an order. I wish the boss and his wife a prosperous business!
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Response from Property: Inside, thank you for your review and wish you a happy stay in Zhangjiajie!
Guest User
Cozy Room (2 beds)
Checked in Jul 2022
Family
2 Reviews
5.0
/5
Outstanding
Posted on Jul 26, 2022
This trip to Zhangjiajie is full of ten-star praise for the beautiful scenery of the hotel. The owner of the inn is very nice. Before arriving in Zhangjiajie, he helped us make a very detailed travel route guide, and also helped us set the ticket price and offer discounts. The room is the same as the picture There is no big difference between the seller show and the buyer show. This shows that the boss is very honest. What must be emphasized is that the hygienic sheets in the room are very clean, and the electrical appliances in the room, especially the microwave oven and refrigerator. It's great for people like us with children, and the boss's noodles are also delicious. Not much to say, thank the boss for his enthusiasm, and wish the business a prosperous business. I will strongly give Amway to friends who want to come and play.
Original TextTranslated by Google
6/10
Response from Property: Hello, thank you very much for your review, I have a happy life, I wish my trip to Zhangjiajie a complete one, welcome to come again! ! !
Guest User
Cozy Room (2 beds)
Checked in Aug 2022
Family
6 Reviews
3.5
/5
Posted on Aug 8, 2022
Stayed for 2 nights, there was no hot water on the first night, the floor of one of the rooms collapsed, and I asked to change the room on the second night
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your stay and feedback. I hope you will have a good trip to Zhangjiajie! Regarding the 2 points you mentioned, after we understand the specifics of the matter, I will make a statement: 1. Regarding the lack of hot water, I really want to say sorry. The air heater hot water pipe on the roof burst that night, which caused this situation , The rush repair was completed in the early morning, which affected everyone's washing, so I apologize here; 2. The floor of the room collapsed, because we have a wooden floor, there will be very few deformations at the corners, but it is not as serious as you said . In response to the above situation, our handling results are as follows: 1. We do apologize for the hot water problem. Although it is not what everyone wants to happen, but this kind of accident happened, we need to say sorry; 2. We will give you a free upgrade on the second night Change room to a small suite. Thank you for your support and tolerance to us, and we will continue to improve the deficiencies in the details!
Anonymous User
Cozy Room (2 beds)
Checked in Jul 2022
Friends
2 Reviews
3.0
/5
Posted on Aug 4, 2022
Advantages The bed is relatively large and hard, which suits my habits Disadvantages: The sanitation is generally moldy and there are small flying insects. The price for breakfast is 30 per person.
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Response from Property: Hello, first of all thank you for your review, I wish you a happy stay in Zhangjiajie! Before replying to your comment, I also checked the situation with the staff in the store, and I would like to make the following explanations: 1. Recently, our room types have included breakfast, and no breakfast fee has been charged for any guest, so I don’t understand why it is said Our breakfast costs 30 yuan to cheat people? 2. There are a lot of houses recently, and there are many guests who have booked the same room type. We can only use the elimination method to exclude them one by one. Recently, a guest arrived at our restaurant at noon and ate at our restaurant. One serving of bacon stewed with soybeans, one serving of vegetables, 3 I charged 80 yuan for a bottle of mineral water. I wonder if you are the guest officer? You can inquire about our price casually in the market to see if it is reasonable for us to charge. We want our guests to give real comments, thank you!
Guest User
Special Queen Room
Checked in Aug 2023
Business travelers
7 Reviews
2.2
/5
Posted on Aug 8, 2023
Really not recommended
Original TextTranslated by Google
Response from Property: The best trip is to find a long-lost feeling in a strange place. We believe that detail service is the service closest to you, and we still have to work hard on this road. Elegant and tranquil environment, clean and comfortable rooms, considerate and enthusiastic service, and ultimate visual experience are just to eliminate the fatigue of your journey, so that you will not feel lonely even in a strange city ~ I hope our sincere service can bring you Your pleasant experience. Xiangheju Inn sincerely looks forward to your visit again!
Anonymous User
Family Friendly Comfy Suite (2 beds)
Checked in Oct 2021
Family
9 Reviews
5.0
/5
Outstanding
Posted on Oct 4, 2021
The room is spacious and comfortable, and there is no smell, which is the most reassuring. It is the first choice if you are bringing children! The boss is super helpful in helping with luggage, and you don’t have to worry about where to eat breakfast. It’s the first choice for accommodation in Zhangjiajie! The price is also cheap and affordable!
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Response from Property: Hello, thank you for your affirmation of us. We strive to provide better service. We also wish you a happy stay in Zhangjiajie and a happy life!
Guest User
Cozy Room (2 beds)
Checked in Dec 2021
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Dec 10, 2021
The proprietress is hospitable and considerate in service. The questions we raised can be solved in detail and thoughtfully, and we will stay again if we have the opportunity. Hotel location is very convenient to travel.
Original TextTranslated by Google
Response from Property: Hello, thank you for your affirmation of us. We will continue to serve our guests well and provide a pleasant environment and service for staying and playing. Thank you for your support! I wish you a happy life and have a pleasant journey!