Zhangjiajie Huangting Hotel (Wujiayu Ticket Station, Wulingyuan Scenic Area, National Forest Park)

Everything good, the hotel is 3 minutes walk from the east entrance of the national park. The whole city is by the mountains so Wulingyan is a little cold but the hotel provided the air conditioner to stay warm, everything worked fine.

I definitely won't be back. A positive point of the hotel is the location, it is very convenient, not only because Zhangjiajie Park is very close, but it is located in the middle between Tianmen Mountain and the Glass Bridge Park. Very convenient. I went with a friend and they gave us a room that we hadn't asked for, I understand that they were renovating (one day we ran out of light) and that the room was more expensive than ours, but having a bathroom and shower with glass was very inconvenient, especially because it wasn't what we asked for and we were not a couple. None of the staff spoke English and they demanded that we speak Chinese, in my case I don't speak it, but my friend does. When he wasn't there they treated me badly just because I didn't speak Chinese, you can't have a hotel where you accept foreigners and don't speak English, especially in a tourist spot like Zhangjiajie. Once I asked for water at the front desk (I don't understand why we had to ask for it everyday) and they didn't understand, the word water is basic English. The day we arrived the room was not completely clean, there were ashes in the bathroom (we had asked for a non-smoking room), the room smelled of cigarettes and there was not even a pillow. The day the light went out we couldn't close the window, so we asked for help and they replied that it was because of the light since the room was all electric; In the afternoon when we came back from the excursion (and the light was back) the situation was the same, with the excuse that it was too late they put some scotch tape on the window and said they would fix it the next day. They never did and the day we left there window it was still like that. We had to have the air conditioning on all the time because of the cold. We have to say that a lady of the staff was very nice to us and even stopped us to give us the fruit, even though there was the problem of the language barrier, she was very kind and friendly with us.