Crowne Plaza Zhenjiang

Crowne Plaza Zhenjiang Reviews

Crowne Plaza Zhenjiang

No.27 Changjiang Road, Zhenjiang, ChinaView Hotel Details
Crowne Plaza Zhenjiang
Crowne Plaza ZhenjiangCrowne Plaza ZhenjiangCrowne Plaza Zhenjiang
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Crowne Plaza Zhenjiang Guest Reviews

4.7/5
Amazing
2628 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2628)
Positive reviews(2587)
Reviews with photos/video(599)
Delicious breakfast(313)
Friendly front desk staff(202)
Close to scenic area(150)
Fantastic river view(82)
Great swimming pool(42)
Delicious buffet(34)
Luxurious(29)
Negative reviews(41)
Anonymous User
Crowne Plaza Superior Double Room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 1, 2024
Perfect for business. Close to the river side and interesting places.
Response from Property: Dear guest, Thank you for sharing your generous feedback on Ctrip with regards to your stay at Crwone Plaza Zhenjiang. I am very delighted to read that you approved of hotel ambiance, and perfect location. At Crowne Plaza® Hotels & Resorts, we’re ready for business 24/7, with connectivity thatworks and wellbeing amenities that energize. Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. ---Jason Qian Hotel General Manager
MacielJunior
Crowne Plaza Superior Twin Room
Checked in Jul 2023
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Aug 28, 2023
Outstanding , just a amazing place to be
Response from Property: Dear Guest, Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. ---Jason Qian Hotel General Manager
Guest User
Superior River-view Twin Room
Checked in Aug 2021
Friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2021
Our stay at the Crowne Plaza was so pleasant. From the time we entered to our departure, the staff were phenomenal. We ordered room service and the burgers were delicious. Breakfast was equally good, they catered to my special needs and even went the extra mile to ensure that I was satisfied. The location was also ideal as a little bit further down was the old town filled with restaurants. Our evenings were spent walking along the picturesque river. I prefer the Crowne Plaza hotel and will definitely go back on my next trip. T
6/7
Response from Property: Dear guest, thank you for sharing with us your impressions of Crowne Plaza Zhenjiang on Ctrip following your recent visit. The hotel is luckily located at a prime location that brings both visual treat and convenience to our guest. I am very happy you could enjoy the service as well as the amazing food that we well prepared. Our team work really hard to make guests happy. Looking forward to welcoming you back again. ----- Vivian Tang General Manager
Anonymous User
Crowne Plaza Deluxe Double Room
Checked in Dec 2023
Booked for others
1 Reviews
4.7/5
Amazing
Posted on Mar 19, 2024
great
Response from Property: Dear guset,Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future. Jason Qian Hotel General Manager
Guest User
Crowne Plaza Superior Double Room
Checked in Jul 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2022
Nice!!
Response from Property: Dear guest, Welcome to Crowne Plaza Zhenjiang. It is our pleasure to provide you with attentive service and comfortable stay environment. Thanks for staying with us and we all looking forwarding to welcome you back again soon.-- Jason Qian Generl Manager
Guest User
Crowne Plaza Superior Double Room
Checked in Jan 2021
Friends
3 Reviews
4.0/5
Very Good
Posted on Jun 21, 2021
Great hotel indeed, must stay
Response from Property: Dear guest, Thank you very much for your comments and recommendations. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future.. by Vivian Tang --Hotel General Manager
Jiayousuozhi
Deluxe River View Queen Room
Checked in May 2024
Friends
10 Reviews
5.0/5
Outstanding
Posted on May 15, 2024
Sixty-year old classmates traveled to Zhenjiang together and stayed at Zhenjiang Zhaoqian and Crowne Plaza Hotels. Eight 70-year-olds got Xiao Huang and Zoay at the front desk, Xiao Wang and Xiao Bao in the restaurant on the third floor, and Xiao Wang and Xiao Bao in the administrative building on the 23rd floor. The girl's enthusiasm and meticulous care are always there. The hotel facilities are very good and it feels like home. It has been praised by everyone. Zhenjiang has beautiful mountains, beautiful water and beautiful people. Crowne Plaza Zhaohe is Very Nice!
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6/13
Anonymous User
Crowne Plaza Superior Twin Room
Checked in May 2024
Couples
42 Reviews
4.5/5
Great
Posted on May 11, 2024
The hotel is in a great location, just opposite Jinshan Lake and close to the Beigushan plank road. The hotel staff was very friendly and helped deliver the luggage to the room. The only drawback was that the hotel restaurant closed at 2pm, so we could only order takeout.
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Response from Property: Dear guest, thank you for choosing to stay at Crowne Plaza Zhenjiang and being satisfied with our service. As you said, the Chinese restaurant is open until 14:00 for lunch, but we provide room service, and you can order food by scanning the code in the room. I hope you will have a better experience next time, and sincerely look forward to serving you again in the near future! All the hotel staff sincerely look forward to your visit again! -- Hotel General Manager: Jason Qian
Guest User
Deluxe River View Queen Room
Checked in May 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
The room has a river view, the environment is very good, very clean, and the service attitude is very good. It is two bus stops away from Xijindu. It is more comfortable to walk along the river. There are views all the way. There are also buses to Jinshan Park and Beigushan. The taxi fare is only the starting price. It is worth recommending! In addition, the buffet is also good
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Response from Property: Dear guest, thank you for choosing Crowne Plaza Zhenjiang and leaving your review. The hotel is located in the riverside scenic area, adjacent to the beautiful Sanshanyidu Scenic Area. It will bring you a refreshing new experience. We will continue to work hard to do better and look forward to your visit again! -- Hotel General Manager: Jason Qian
Guest User
Crowne Plaza Superior Twin Room
Checked in Apr 2024
Family
15 Reviews
4.7/5
Amazing
Posted on May 2, 2024
The underground parking lot is small, which is not very friendly to families who drive large cars. The room we were assigned should be one of the suites. Our room has a door, which can't be opened, but it shouldn't be done this way. Everything else is good. We were given three drinks from the lobby bar and a piece of fruit. I was quite satisfied 👍
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Response from Property: Dear guest, please accept our sincere greetings from Crowne Plaza Zhenjiang! Thank you very much for taking the time to share your recent stay with us. We are always committed to providing high-quality services and a comfortable accommodation experience for every guest. At the same time, we have been working hard to maintain and improve our facilities to ensure that we can better meet the needs of our guests. We look forward to providing you with quality service again and hope that your next stay will be even better! I wish you a happy holiday! Hotel General Manager: Jason Qian
Guest User
Crowne Plaza Deluxe Double Room
Checked in Apr 2024
Business travelers
29 Reviews
4.6/5
Great
Posted on Apr 28, 2024
I stayed here on a business trip to Zhenjiang a month ago. I felt that the place was moderate and the service was very good, so I chose this hotel again when I went to Zhenjiang the second time. The service was still very good. The two handsome guys at the front desk, Colin and Kevin, were super nice. They not only gave me a Ctrip VIP exclusive gift package (which contained fruit snacks), but also helped me and my colleagues upgrade to a large suite. The breakfast was also rich. In short, this hotel is indeed a good choice when you come to Zhenjiang
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Response from Property: Dear guest, Thank you very much for your recognition of Crowne Plaza Zhenjiang. We are very honored to learn that you are impressed by the service of our front desk colleagues, our member benefits and buffet breakfast. Your feedback is the driving force for us to continuously strive to improve the guest experience. Sincerely look forward to your next visit, we will continue to provide you with high-quality service! -- Hotel General Manager: Jason Qian
Guest User
Deluxe River View Queen Room
Checked in Apr 2024
Family
20 Reviews
4.7/5
Amazing
Posted on Apr 21, 2024
There are many advantages. The suite was upgraded, and the view is good. You can see Beigushan and Jiaoshan. The location is convenient. You can walk to Beigushan, Xijindu is not far away, and it is also convenient to take a taxi. The breakfast is good, the noodles are a bit salty, and you can pack a cup of coffee to go. The restaurant on the third floor is cheap and good, especially the braised pork and vinegar ribs are delicious. I went there for 2 meals in a row, and there is a discount for guests staying in the hotel. However, the refrigerator is almost a decoration, and the air conditioner only has wind, and it is not cold until the day of check-out. But it is good to find a maintenance technician in the middle of the night, and he also gave me a fan to solve the problem.
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Response from Property: Dear guest, Hello, thank you for your generous praise. The hotel's location and quality service have always been widely praised. The clean environment and complete facilities are the focus and direction of the hotel's efforts. The hotel attaches great importance to the guest experience. If you have any suggestions during the return visit, please let us know. We will continue to improve and provide better services for your next stay. We look forward to your visit again. At the same time, I wish you good health and all the best! -- Hotel General Manager: Jason Qian
Guest User
Deluxe River View Queen Room
Checked in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
I came to Zhenjiang from Yangzhou and stayed at Crowne Plaza. It was really pleasant to have afternoon tea while watching the river view! There are many varieties of breakfast, and the taste is also very good. I tasted authentic pot cover noodles. The hotel service is also great, and all needs can be responded to in a timely manner. The children's playground and swimming pool are supervised and very hygienic. The mattresses, quilts and pillows in the guest rooms are very comfortable and stress-relieving. I will choose Crowne Plaza next time👑
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Response from Property: Dear guest, thank you for choosing Crowne Plaza Zhenjiang and leaving your review. The hotel is located in the riverside scenic belt, adjacent to the beautiful Sanshanyidu Scenic Area. Located in Chunjiangchao Square, which is only separated from the hotel by a road, there is a waterfront platform extending into the river, a river trestle for after-dinner strolls, etc. You can enjoy the beautiful scenery of the riverside here, looking up at the clouds, enjoying the breeze, watching the sunset, and watching the sunset glow. This will bring you a refreshing new experience. We will continue to work hard to do better and look forward to your visit again! -- Hotel General Manager: Jason Qian
Guest User
Deluxe River View Queen Room
Checked in Apr 2024
Other
3 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel is in a good location, very close to Zhenjiang Railway Station. It is very convenient to travel between Xijindu and Beigushan. Didi taxi costs about 10 yuan. There are also many transportation vehicles at the door. The hotel environment is good and clean. The facilities are complete but a little old. The service staff is a little less enthusiastic. I hope there will be improvements. Overall satisfied. Five stars are encouraged
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Crowne Plaza Zhenjiang and sharing your experience with us. Crowne Plaza Zhenjiang always insists on providing each guest with a personalized and efficient business travel experience. You are very welcome to communicate your needs to any of our staff at any time during your next stay to help us serve you better. We look forward to serving you again in the near future and wish you a happy life and smooth work! -- Hotel General Manager: Jason Qian
Guest User
Deluxe River View Queen Room
Checked in Apr 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 16, 2024
The front desk lady (Ms. Wu) upgraded me to a suite, thank you very much! Some of the ingredients in the hotel breakfast were not so fresh, and the noodle cooking lady had a bad attitude, throwing things around... I especially want to thank the guy who clocked in for breakfast. He always had a smile on his face, answered all questions, and was very patient during the two days I stayed there! He made me feel at home! I asked his colleagues and found out that his name was Li Zam! Very good! Special mention! Thank you!
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for staying at Crowne Plaza Zhenjiang and for your support and affirmation. The hotel pays attention to the stay experience of every guest. We are sorry that some of the breakfast experiences did not satisfy you, but we are glad that the sincere service of our restaurant colleagues left a deep impression on you. We will also continue to strengthen service training to ensure that we get more satisfactory feedback from guests. We look forward to your visit again! -- Hotel General Manager: Jason Qian