The Sercotel Gran Hotel Zurbarán provides a great place for travelers to relax after a busy day. The Sercotel Gran Hotel Zurbarán is an ideal choice for travelers who want to take in the sights and sounds of Badajoz. With Badajoz just 2km away and Badajoz Airport only 18km away, transportation is very convenient. With Iglesia de Santo Domingo, Monumento a Adelardo Covarsi and Ermita de la Soledad all within a short distance, there is no shortage of things to do in the area. In their spare time, guests can explore the hotel's surroundings. This Badajoz hotel provides parking on site. This hotel is a popular accommodation for couples.
"The hotel lobby is actually on the second floor. Luckily, there's an elevator on the ground floor; otherwise, it would have been difficult to carry my luggage up to the lobby. The hotel seems to be a business-oriented establishment. The service was adequate, without major errors but not very efficient. On the day I checked out, there was only one person at the front desk because they needed to contact a taxi company for me. The people checking in after me seemed a bit rushed, and no other staff came to help. The room facilities were old; the desk lamp wasn't working, and they only replaced it with a working one after I requested it (they initially said they would come to repair it the next day, but I insisted on replacing it that day). The room phone also didn't work, so I had to make an international call to the front desk to request a replacement lamp. The next day, after breakfast, my room key wouldn't work, so I had to go to the front desk. After that, it still wouldn't work at my room door, so I had to go back to the front desk again, which was a bit of a hassle, although the front desk staff were friendly. While the breakfast selection was up to four-star standards, the replenishment was extremely slow. During my stay, the breakfast area wasn't even full; I can't imagine what it would be like when it was full. Overall, my stay was not very good. The location is good; the castle is within walking distance, and the Parma gate is very close."