The hotel's front desk service was particularly poor. Upon check-in, I explained I'd already booked and paid on Trip.com, but the receptionist showed no respect, insisting I hadn't paid. Later, I called the manager over, who abruptly stated we'd already paid, offering no apology for their previous rudeness.
The room was small and barely adequate. Don't expect too much in Greenland; it's basically nothing. The hotel is close to the airport, but still a distance from the town center. Those with a car should consider this carefully.
We checked out at 10 a.m. and asked if we could check in later, as our flight wasn't at noon. As expected, we were given another rude treatment. I can only say the hotel doesn't think it needs to be polite, but I definitely wouldn't recommend staying with such an attitude. Of course, options in Greenland are limited, so if you have no other options, you might want to stay here.
Travelling is an eye opener. I came across the worst rudest Front Desk person , Heidi. I booked a Seaview Executive Room, but was given one with a view of a broken hut on some stones. Heidi at the Front Desk said , ” You booked through *******, so we cannot change for you.”. I said ,” I paid extra to have a seaview room snd it is printed out on my voucher. .” ... Heidi said ” ******* made a mistake, our hotel is full, we cannot change room for you”.I said I need to take photo of your name plate to complain against you” . Heidi said , ”It is against the law here for you to take a photo of me, I will call the Police” ...She stormed into the manager's room. Her manager, Renee, was more reasonable. We were offered a seaview room in the end. I hope that this very bad experience was not because I am asian.
The rooftop restaurant is good because of it staff, its view. I should have taken photo of the 'broken hut view' room.
Great to stay several nights, the room was cozy enough for staying alone and the breakfast was good enough. See View with iceberg was just fascinating. Free transit service from and to airport was great service provided (one way trip by taxi from airport is about 150dkk)
With a stay at this vacation home in Upernavik, you'll be on the waterfront and 3 minutes by foot from Upernaviup Katersugaasivia.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities.
Make yourself comfortable in this vacation home, featuring a kitchen with a full-sized refrigerator/freezer and an oven. A 40-inch flat-screen television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and a coffee/tea maker, and housekeeping is provided weekly.
Greenland has not many choices, it is very cost-effective to book this, stay in an apartment
Can sleep five people in an extra bed, the space is very large, the kitchen appliances have everything and the washing machine
What time is not satisfied, the check-in time has been telling us that we are cleaning the room, not how long it will take.
We waited on the first floor, waited for more than an hour and said it was still cleaning but we could go to the room and see
But didn't say where the room was at all. We didn't have a key? I continued to ask and said that the key was on the cleaning person, but where did we live? I told us at this time.
The apartment is located on the second floor and takes about fifteen steps to climb the stairs, but this road is full of big stone suitcases that will rot.
With a stay at Café de Upernavik in Upernavik, you'll be in the historical district and minutes from Upernaviup Katersugaasivia.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
At Café de Upernavik, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. This bed & breakfast has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Stay in one of 4 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Conveniences include desks, and housekeeping is provided once per stay.
Outstanding
9.8/10
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AED 455
per night
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GGuest UserTravelling is an eye opener. I came across the worst rudest Front Desk person , Heidi. I booked a Seaview Executive Room, but was given one with a view of a broken hut on some stones. Heidi at the Front Desk said , ” You booked through *******, so we cannot change for you.”. I said ,” I paid extra to have a seaview room snd it is printed out on my voucher. .” ... Heidi said ” ******* made a mistake, our hotel is full, we cannot change room for you”.I said I need to take photo of your name plate to complain against you” . Heidi said , ”It is against the law here for you to take a photo of me, I will call the Police” ...She stormed into the manager's room. Her manager, Renee, was more reasonable. We were offered a seaview room in the end. I hope that this very bad experience was not because I am asian.
The rooftop restaurant is good because of it staff, its view. I should have taken photo of the 'broken hut view' room.
JJunsuGreat to stay several nights, the room was cozy enough for staying alone and the breakfast was good enough. See View with iceberg was just fascinating. Free transit service from and to airport was great service provided (one way trip by taxi from airport is about 150dkk)
Rrushing-oliverThe hotel's front desk service was particularly poor. Upon check-in, I explained I'd already booked and paid on Trip.com, but the receptionist showed no respect, insisting I hadn't paid. Later, I called the manager over, who abruptly stated we'd already paid, offering no apology for their previous rudeness.
The room was small and barely adequate. Don't expect too much in Greenland; it's basically nothing. The hotel is close to the airport, but still a distance from the town center. Those with a car should consider this carefully.
We checked out at 10 a.m. and asked if we could check in later, as our flight wasn't at noon. As expected, we were given another rude treatment. I can only say the hotel doesn't think it needs to be polite, but I definitely wouldn't recommend staying with such an attitude. Of course, options in Greenland are limited, so if you have no other options, you might want to stay here.
金金山銀山全都有Greenland has not many choices, it is very cost-effective to book this, stay in an apartment
Can sleep five people in an extra bed, the space is very large, the kitchen appliances have everything and the washing machine
What time is not satisfied, the check-in time has been telling us that we are cleaning the room, not how long it will take.
We waited on the first floor, waited for more than an hour and said it was still cleaning but we could go to the room and see
But didn't say where the room was at all. We didn't have a key? I continued to ask and said that the key was on the cleaning person, but where did we live? I told us at this time.
The apartment is located on the second floor and takes about fifteen steps to climb the stairs, but this road is full of big stone suitcases that will rot.
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