Must have expirience in Japan. Room was huge and comfortable. There was an AC and air filter in the room. View from the window was beautifull. Personel was very helpfull and traditional breakfest and dinner was an exrraordinarry expirience. The only minus of the hotel was bad small, mostly in the bedroom. It looks like The hotell fights with it best it can but it seems like its because its and Old traditional building. Anywayes it was an amazing expirience. I definitelly recomend you this hotel.
The facilities and hospitality of the hotel mentioned above are close to full marks.
On the other hand, unfortunately the cleaning of the hot spring bath is not so good, and there is nothing that can be done about the quality of the hot spring water.
And the quality of the dinner. The number of dishes is more than enough, but I would like them to take the taste more seriously.
I would like food that tastes good, not just the price.
Arriving at the train station, I found out the shuttle bus for the hotel wouldn't arrive for another 45 minutes, so we opted to walk there. It takes about half an hour but going uphill in the blazing sun was a bit torturous. The driveway is also very steep, so beware if you have a lot of baggage. Hotel has a wealth of history. It hosted a lot of famous guests in the early 20th century. Modern hotels are sterile in comparison. It's an old building, so is draughty and full of ancient furniture. This may be a turnoff for some but I found it completely charming.
An affordable hotel with its own small onsen. In the evenings, I always had it to myself, which was wonderful! The hotel might not be brand new, but the room was fully equipped with everything I needed – a kettle, a fridge, and a hairdryer. It's located a 15-minute walk from the station, which I didn't find inconvenient at all. I traveled to Nikko every day, using my all-area Free Pass, and the journey, with one transfer, took about 1 to 1.5 hours. For this price, only hostels were available in Nikko. But here, I got a proper hotel with spacious rooms.
I am travelling for Mashiko pottery festival. The location is good for taking bus there. The hotel is next to JR station and bus station. There is public bath for leisure and relaxation at night.
Perfect spot if you are planning to go mashiko pottery festival next year!
The hotel overall is great for the price paid, and service was excellent especially from the Vietnamese girl at the front desk who speaks English AND Japanese fluently. Even Japanese guests thought she was Jap. Haha. However, the company could do with hiring a bit more staff as there are things that need a bit more attention and some repairs needed in the room. That being said, the rooms are huge! The outdoor onsen was also colder than expected (although this is explained during check in) and is best in the morning.
I used it on a business trip. I couldn't use it because I didn't have time to go to the hot springs, but it's nice to have a hot spring.
However, there is a bath in the room, but there is no dryer. . I have stayed at various hotels nationwide, but I was surprised that it was the first time, I used the dryer installed in the large communal bath, but I took a room bath in the middle of the night so I couldn't dry it at night. .. I think it's better to install a dryer (because there is time to use a large bath).
This Japanese hotel offered spacious rooms, beautiful gardens, and an uncrowded onsen. However, there was no private shower in the room, meaning we had to use the communal bath for washing. The toilet area was very small, and the facilities felt quite dated. Breakfast was more about presentation than substance, and frankly, not very tasty. While they offer a shuttle service to the JR station, it only runs at limited times, making it quite inconvenient.
The hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious.
The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River.
However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it.
Despite this, the overall experience was great, and I would still recommend the hotel.
It's right in front of Sano Bus Terminal, so it's great for people going to Sano, Tochigi Prefecture! And you can use the outdoor bath on the rooftop for free until late at night, so it felt like a place to rest. There's a convenience store about a 3-minute walk away, so it was okay for me to stay alone!
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GGuest UserThe exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.
RRosie33The bunk bed was so large compare to average bed size with comfy and clean blanket and sheet. There is personal locker with key, lamp, charge station, body and face towel, slipper, and free flow kimono and amenities. The soap, shampoo, body lotion, and face wash are provided. I think it is super fantastic compared to the cheap price.
We can use public onsen (male and females are in different rooms so it is so convenient). From 15.00-22.00, in the Lake-View Lounge, we can drink and eat snacks for free: all kinds of alcohol, various soft drinks machines, coffee machines, beer, ice, tea, etc. So fantastic!!!!!
There are library and game corners as well. This hotel is just across the Chuzenji Lake, 900m from Kegon lake. There is one and only convenient store (10mins by walk from hotel) which is open 08.00-20.00.
Even though there are view restaurants nearby, however, you must be aware that food here is quite difficult to access. Restaurants mostly close as early as 3 or 4 pm.
I will definitely come here again.
GGuest UserI don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
玩玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
BBenjaminsim87An extravagant Onsen Hotel experience. I came in Autumn in the depth of fall colours. Every night the wind in the trees lulled me to bed. The rooms with the private tub and terrace are awesome. Dinner and breakfast is luxurious too with a sampling of local Nikko delicacies like Yuba. A hotel for adults looking for calm and solace.
NNGUYEN TUHotel Route-Inn Kanuma is an excellent choice for travelers looking for a comfortable and convenient stay. Located in a prime spot, the hotel offers easy access to major transport links and attractions, making it a great base for exploring the city. One of the most appealing aspects of this hotel is its commitment to cleanliness, which is evident in the well-maintained rooms and common areas. The rooms are cozy, modern, and come equipped with essential amenities to ensure a pleasant stay.
What sets Route-Inn Kanuma apart is its range of facilities designed to enhance guests' experiences. These include an on-site restaurant serving a satisfying breakfast, a public bath that provides a perfect way to unwind after a long day, and free parking for those traveling by car. The staff are known for being friendly and accommodating, ready to assist with any requests or questions. Additionally, the availability of free Wi-Fi throughout the property ensures that guests can stay connected. Whether you're visiting for business or leisure, Hotel Route-Inn Kanuma offers a well-rounded experience that balances comfort, convenience, and value.
GGuest UserThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
CcheungkarenI am travelling for Mashiko pottery festival. The location is good for taking bus there. The hotel is next to JR station and bus station. There is public bath for leisure and relaxation at night.
Perfect spot if you are planning to go mashiko pottery festival next year!
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