The location is great and the underground parking is spacious, which is a plus. The hotel is new, so it's very clean. The room was also large and clean, but almost unnecessarily spacious.
The downsides were that check-in was incredibly slow. On top of that, they assigned me a room that hadn't been cleaned, so I had to go back down to the front desk to switch rooms. Also, the breakfast was really disappointing and didn't live up to Best Western standards. If only the breakfast could be improved, I'd want to stay here every time I travel for business.
Facilities: Well-equipped, and the breakfast was plentiful and delicious!
Cleanliness: Generally clean, but it seems that bedding is only changed every three days unless specifically requested.
Environment: The location is superb!
Service: Satisfied!
It’s hard to know where is a good place to stay in Riyadh. But thanks to their excellent metro system and cheap taxis you can actually stay in most areas and be connected as it is a HUGE city well spread out. This hotel was great. Very modern and a stupendous breakfast full of Saudi and world cuisines. Staff frindly and check in 24 hours which is handy when your flight arrives at 3am! Thanks for the lovely stay.
It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.
[”The National Library is directly opposite, and the subway station entrance is just 50 meters to your right as you step out. It's incredibly convenient for transportation.”,”The breakfast selection was very limited and not tasty.”,”The air conditioning was very noisy.”,”The room was quite spacious and reasonably clean.”]
Very nice. A simple note: the bathrooms have a slope that isn't right; the water doesn't flow directly into the drains, it only flows in the area. But the rest is, to be honest, very nice.
Overall, the hotel was okay. The location is convenient, very close to the metro, which made getting around easy.
On the downside, the room was missing some basic amenities: there were no bathrobes at all, towels were provided only for one person, and the dental kit was also for one person, even though the room was booked for two guests. In addition, the reception staff could have been more welcoming.
On the positive side, the breakfast was quite good, and the chef preparing omelets and waffles was very kind and friendly, which made the morning experience more pleasant
Great
185 reviews
9.3/10
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GGuest UserNice, thank you to them, and peace, mercy and blessings of God be upon you. The site is beautiful.
GGuest UserThe breakfast was very rich. The room is not particularly big, but it is ok. The location is good, there is a subway station downstairs, McDonald's and some other local restaurants and small supermarkets not far away, and it is not far from the city center.
GGuest UserAn outstanding hotel experience.
The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious.
A place well worth visiting again, without a location.
Abdulrahman
GGuest UserFantastic and clean hotel. The staff are incredibly polite, especially Chef Ahmed, who provides excellent customer service. I'd like to thank the hotel management for their excellent choice of employees. I highly recommend this hotel to anyone looking to book a stay.
별별따러갈사람들Friendly staff. The accommodation was great. The bathroom was clean, and the lockers were big and had keys. Towels were provided. There was shampoo, body wash, and toilet paper. The kitchen was available for use, and there was a spacious living room to relax in, plus a yard for exercise. Nearby, there's a big supermarket and Al Baik, as well as restaurants and cafes. Highly recommended!
HHassan Mansour 1305The perfect stay.
For that price and that location it’s already worth it.
The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues.
I would 100% consider to book Haven Plaza for my next trip to Riyadh.
TTONGThe hotel is located in the north of Riyadh, the new district, like the development zones of some cities in China. There will be a king's financial district and many high-rise buildings under construction in the urban area. It only takes 15 minutes to get to the airport. But it is a bit far from the old town. The facilities of the hotel are very good, especially with a bathtub. There are no bathtubs in many international brand hotels in this desert city. The hotel's restaurant is also very good, the food and taste are very much like, the buffet has a lot of precious fruits, value for money.
GGuest UserDuring our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine.
DDanielBentleyIt’s hard to know where is a good place to stay in Riyadh. But thanks to their excellent metro system and cheap taxis you can actually stay in most areas and be connected as it is a HUGE city well spread out. This hotel was great. Very modern and a stupendous breakfast full of Saudi and world cuisines. Staff frindly and check in 24 hours which is handy when your flight arrives at 3am! Thanks for the lovely stay.
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