The location is fantastic! Our room had a view of the church, and it's just a 10-minute walk to the cathedral. It's even more convenient if you're traveling by train, as the station is only a 3-minute walk away. The breakfast is a Western-style quick meal, with a limited selection. I really enjoyed the grilled mushrooms, and the cereal bowls were delicious too.
The room and bathroom were a bit small, and you'll need to bring your own toothbrush and slippers.
Perfectly adequate. Friendly staff. I didn’t use the bar or restaurant. I was only using the hotel to sleep in but would recommend it. Although, obviously it is an older hotel (which is part of its charm) so they have to battle with old fittings etc
This hotel is housed in a centuries-old building, giving it a real sense of history. The hallways and rooms have a lovely, pleasant scent. Its location is excellent, right by the ancient city walls where you can go up for panoramic views. It's also within walking distance of attractions like York Minster and Shambles. The rooms are spacious with high ceilings, and there's plenty of space to lay out two large suitcases. The breakfast restaurant is located past the front desk, at the other end of the main building. You enter through a foyer and then need to go up a few steps and turn a corner to find it. The buffet breakfast offers a good variety and is of decent quality. Overall, the hotel's facilities, cleanliness, ambiance, and service are all very good. When we checked out, a staff member even operated the lift for us, so we didn't have to carry our luggage up a few steps.
The hotel is in an excellent location. 5 minutes walk to the town centre. Parking is provided with a car park underneath the hotel. A discount is given out by reception if you are staying in the hotel. On check in we were offered an upgraded room which was excellent. Very spacious with everything you need for a comfortable overnight stay. All the facilities in the room worked very well. Toiletries are provided in the bathroom. Tea and coffee making facilities are excellent. We were staying on room only basis so cannot comment on the breakfast. Check in was very good and all the staff were very helpful and polite. I would definitely recommend this hotel and will be happy to use again when visiting Harrogate.
The hotel location is excellent. It's a 3-5 minute walk from the train station, and right next to the city walls – you can even see them from your room window! York Minster and Shambles are only about a 5-6 minute walk away. The staff are really friendly, and the facilities are quite new. The rooms are spacious, and the bathroom has a separate wet and dry area, which is a great design. I'll definitely stay here again on my next visit.
Lovely hotel close to town, quick friendly check in
Big room with plenty of storage and shower room . Sadly my room wasn’t very clean, found dirty tissue under dresser.
Spa facilities amazing and 1hr free use each day if stay.
The room was quite small and the air conditioning wasn't very effective. There was an electric kettle, but no dental kit. The breakfast buffet in the morning was good. There are supermarkets, small restaurants, and bars very close by, just a short walk away.
We had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
I had a comfortable stay at the Holiday Inn York. The hotel is conveniently located about a 10-minute ride from the train station using bus 840 or 843, which made getting there fairly easy. The room was clean, and the bed was very comfortable, providing a relaxing place to unwind after a day of exploring.
The only drawback is the distance to the Hop On Hop Off bus pick-up point. We either had to take another bus or walk about 20 minutes to reach the nearest stop, which wasn’t always ideal.
Overall, the hotel offers good comfort and cleanliness, but travelers relying on sightseeing buses should plan for a bit of extra travel time.
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YYeziA small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.
LLauren MintoWe had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
GGuest UserPerfect location for a sightseeing trip to York, with car parking. The hotel was gorgeous, beautiful room (we had blenheim suite), huge copper bath in the bedroom (bring your own bubble bath!), super comfy bed, beautifully decorated room. Reception staff lovely and very knowledgeable of local area. Lovely bar too with friendly staff, a range of boardgames available which was fun. Breakfast room had a great Churchill theme ( brilliant top/bowler hat lighting). Would definitely recommend. Thank you for a really lovely stay.
TTuya22We had a small issue with the twin bed upon arrival, but the front desk staff resolved it quickly and was very kind. Everyone was extremely friendly and helpful throughout our stay. The sea view during breakfast was beautiful and made the morning especially enjoyable.
GGuest UserStayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.
GGuest UserLovely hotel close to town, quick friendly check in
Big room with plenty of storage and shower room . Sadly my room wasn’t very clean, found dirty tissue under dresser.
Spa facilities amazing and 1hr free use each day if stay.
GGuest UserI stayed at the DoubleTree by Hilton York for a short visit and, while the location was reasonably convenient, the overall experience fell short of expectations for a Hilton-branded hotel.
I was upgraded to a room located across the car park from the main building, accessed via stairs and without central heating. Instead, the room relied on standing portable heaters, which wasn’t ideal — especially given the wet weather and the need to walk outside to reach the room. The room itself felt quite tired and dated, with noticeably creaky floorboards both inside the room and from neighbouring rooms, which made it hard to fully relax.
The location is decent enough, but if you’re travelling by public transport there are better areas of York to stay in that offer easier access and a nicer overall setting.
I didn’t try the breakfast, as there are plenty of good local options nearby, which I enjoyed instead, so I don’t feel I missed out. One small disappointment was that coffee wasn’t available outside of breakfast hours.
Overall, with so many good accommodation options in York, I’m not likely to stay here again.
GGuest UserPerfectly adequate. Friendly staff. I didn’t use the bar or restaurant. I was only using the hotel to sleep in but would recommend it. Although, obviously it is an older hotel (which is part of its charm) so they have to battle with old fittings etc
GGuest UserRoomzzz strikes a nice balance between practicality and personality. Small touches throughout the property, from the playful messages on the room doors to the thoughtful room design, give it far more character than a typical aparthotel.
The room itself was spacious, well equipped and exceptionally comfortable. The bed, climate control and shower all stood out, particularly on one of the warmer days of the year. Having a kitchenette, iron and other essentials readily available made the stay effortless, while the underground parking was convenient and secure. The location was also pleasantly quiet, offering a welcome escape from the busier parts of the city.
The main opportunity for improvement is around flexibility. Charging for both parking and early check-in felt a little disappointing, especially when the room was already available. A small gesture in these situations can leave a lasting impression and elevate the guest experience.
That aside, the friendly team, comfortable rooms and attention to detail make Roomzzz a place I'd gladly return to.
GGuest UserGreat value room in a lovely rural location, reasonably close to York. Receptionist was friendly and helpful. I had a good quiet night’s sleep. Evening meal in the restaurant was fine, but a bit overpriced for what it was and service in the restaurant was friendly but slow. I would definitely stay again though if I was in the area.
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