Hotel was ok. Elevator broke down multiple times and was extremely rough when working. It sometimes stopped to early and you had a 6inch step up to the floor. Hallways were usually fairly dirty. Room was ok. Maintenance of room was a little lacking. Toilet didn’t flush right. Carpet was never vacuumed. Never had the right number of towels for people in the room. I believe this os a management issue because what the maid did clean was done well.
The hotel is on the mountain with a great view. The hotel breakfast is made on site and is delicious. However, there are some problems with the service system, which made me take the elevator twice.
The reception was polite and efficient and the check-in process was smooth. Room service responds quickly, but there are fewer people on duty at night, and occasionally you need to wait a little. The price is reasonable and the package with breakfast is more cost-effective. Sound insulation and detailed service need to be improved
This is your warm home, equipped with the household supplies you need, can cook the food you like every day, plus strong coffee every day, and slowly spend a pleasant holiday!
We were touched by a large room with views on the back of the hotel, room with double beds, cleaning is good and the attention was excellent, breakfast is basic cereal, brood yogurt egg frijoles, Chilaquiles and vary some supplement in themselves we went through the hostel and reviews and if it's worth it the place I am widely recommending
Hotel is extremely nice and is well maintained. Room was nice and clean with the exception of the big window overlooking the city had hand and face prints on it for the entire week stay. It didn’t seem like the carpet was vacuumed either. Everything else was clean and cleaned daily.
The room is very large, it is a small apartment, there is a kitchen and a living room. The whole hotel is arranged like a resort. The customer said that this hotel is very comfortable in the center of the old city. All the toiletries are Dove.
The hotel environment is OK, but the hardware facilities are relatively old. The breakfast is very rich, the transportation is very convenient, it is worth recommending, and the hotel service attitude is also very good.
Value: Great value for the price; considering the level of service and amenities, I found it very reasonable.
120 reviews
7.1/10
Price from
HK$521
per nignt
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8,5/10
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SSergio NicasioIf you are looking for a hotel that offers convenient access to your consulate appointments, you should consider staying there. Its prime location, top-notch services, and impressive facilities make it the perfect choice for business travelers. The rooms are spacious, spotlessly clean, and well-lit, providing a comfortable and relaxing environment for your stay. The courteous and professional staff are always available to assist you, ensuring you receive the highest quality service. If you are planning to visit the consulate shortly, I highly recommend this hotel for your stay.
GGuest UserThis hotel is very knowledgeable and helpful. They take you to get documents sorted like the Fiscalia, and it’s walkable distance to a lot of food places and Liverpool which is a very nice mall. They also have an iron to iron clothes and they provide you with water bottles. You can also wash your clothes, they only charge for the soap, they have printers you can use for a small charge. Everyone was very considerate and if you ask them anything they can tell you what you need and where to go. Thank you so much for a comforting stay.
DDanielHotel was ok. Elevator broke down multiple times and was extremely rough when working. It sometimes stopped to early and you had a 6inch step up to the floor. Hallways were usually fairly dirty. Room was ok. Maintenance of room was a little lacking. Toilet didn’t flush right. Carpet was never vacuumed. Never had the right number of towels for people in the room. I believe this os a management issue because what the maid did clean was done well.
OOlivia LozaFood at tge restaurant eas really good, great selecti on, reasonable prices and portions were bigger than standar serving size. For breakfast we tried Chilaquiles and eggs, came with beans too.
For dinner we had the tacos sirloin, apeticers cant remember the nane but, the portion for 2 people were more t h an enough, so we share with a friend of us,.
GGuest UserEvery time I come back to town I love to stay there and I always get a great experience and service with a smile.
The rooms are very clean and comfortable and spacious, great staff friendly and helpful and also the location
Is near everything within walking distance from my stay.
DDanielHotel is extremely nice and is well maintained. Room was nice and clean with the exception of the big window overlooking the city had hand and face prints on it for the entire week stay. It didn’t seem like the carpet was vacuumed either. Everything else was clean and cleaned daily.
GGuest UserThe hotel environment is OK, but the hardware facilities are relatively old. The breakfast is very rich, the transportation is very convenient, it is worth recommending, and the hotel service attitude is also very good.
RramirezJuanUpon arrival had problems with TV but problem was fixed within two minutes. Also had problems with getting in the room due to bad key lock but again got fixed very quick. Cleaning staff and maintenance was very polite and very helpful. Highly recommend.
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