The hotel has a modern feel despite its age, with swift check-in. My room was impeccably clean, and the bathroom provided hot water with excellent pressure. I particularly appreciated the comfortable pillows, available in both thin and thick options. It's a bustling hub in Kuantan, offering free parking and a shopping center nearby.
Stayed at Swiss-Belhotel Kuantan and it was such a relaxing experience. The environment is peaceful and perfect for a short escape from the city. The hotel is located right by the beach, so you get a beautiful natural vibe throughout your stay.
The room was clean, spacious, and very comfortable — plenty of space to unwind and enjoy. Hotel facilities are great, including a swimming pool, gym, kids-friendly areas, and dining options, all well-maintained and convenient for both couples and families.
The highlight is definitely the view 🌅 You can catch both stunning sunrise and sunset by the beach, which makes it extra special. Waking up to the sea view and ending the day with golden sunset moments is just perfect.
Hotel near Teluk Cempedak,Kuala Kuantan100% of visitors choose this area
YYANGSONG TEO2026.02.22
We recently stayed at Hyatt Kuantan and, unfortunately, the experience did not meet the usual standards I associate with the Hyatt brand. While the property has a good location and overall potential, the hotel itself appears somewhat aged and clearly in need of refurbishment and modernization. The F&B offerings lacked creativity and refinement. The menu selection felt rather basic, and the presentation and variety did not reflect the elevated dining experience typically expected from Hyatt properties elsewhere. There is definitely room for improvement in both quality and innovation. Front desk communication was another area of concern. Response time was slow, and coordination appeared inconsistent, resulting in unnecessary waiting and minor confusion during check-in and inquiries. Housekeeping standards were also below par — room upkeep felt average at best, with details that were not attended to carefully. Overall, while the hotel may still serve as a functional stay option in Kuantan, the level of hospitality and service fell short compared to other Hyatt properties I have experienced. With proper upgrades and service improvements, the hotel certainly has the potential to better align with Hyatt’s usual brand standards.
Overall - Rooms are clean and feel fresh (stayed in the family executive sea view room). Main areas are newly renovated with a fresh look, though some parts of the property still feel dated — generally well maintained. The breakfast buffet was decent with local favourites, a western spread, fresh juices and decent coffee.
Did not have a great experience at the BBQ dinner due to beach flies. Management took some time to react but ultimately replaced all the food and put measures in place to deter flies. It was off-putting, though it appeared to be an isolated incident — staff were apologetic and receptive to feedback.
🏨 Room — 7/10
Clean, spacious, with all the essentials.
🧹 Cleanliness — 8/10
👋 Staff Friendliness & Responsiveness — 7/10
Staff were friendly and well-mannered. Junior staff would benefit from further training in food safety and guest feedback escalation.
📍 Location — 7/10
Set on a clean, soft-sand beach. Opposite the hotel is a long stretch of local food stalls and eateries.
🍽️ Food & Drink — 5/10
Breakfast buffet is decent. BBQ dinner has room for improvement.
🌅 View/Scenery — 7/10
Clean stretch of beach directly in front of the property.
🏃 Activities Around — 7/10
Surprisingly good gym — older equipment but very complete with a rack and barbells. Plenty of spots to lounge at the beach. Spa was closed for renovations. There is a private ATV operator next to the resort which felt like a safety hazard, with children and adults riding unsupervised and recklessly.
♿ Disabled Friendliness — 8/10
We had a very enjoyable stay at the AC Marriott Hotel. The pillows and bed were incredibly comfortable, allowing me to sleep soundly throughout the night. The breakfast spread was quite simple, but it was sufficient and satisfying. The staff were highly professional and showed excellent hospitality. I will definitely be coming back again.
We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion.
The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out.
As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious.
The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration.
The location is just nice. Great scenary, not too cold but not hot. It's windy when we were there.
For me here one day trip is just enough as there is just a small area unless you want to stay for a night there.
The room was spacious but no carpet - cold for out feet. We got an upgrade room but unfortunately the elevator not working to the first floor, they apologized to use by giving 10% off for food to bought there.
Breakfast - we booked with breakfast , satisfied with many choices available and good taste too.
For the restaurant around there- not really satisfied as not so much choices plus pricy compared to the food served.
Brought my child to the rabbit farm and Japanese garden - it's free for those who stayed at the Colmar Tropicale.
The breakfast service needs improvement; preparation was quite slow, and the selection was limited. Additionally, the room & corridor areas feels dated due to the old carpeting. Replacing it with tiling would be a much cleaner and more modern choice....
I recently had the chance to stay at Adena Beach Resort, and honestly it turned out to be a really refreshing getaway.
The biggest highlight is definitely the private beach. Waking up to the sound of waves and being able to walk straight to the beach in the morning is something you don’t get everywhere. The beach was clean, peaceful, and perfect for a slow morning walk during sunrise.
The rooms were comfortable and well-maintained, with a relaxing view that makes you feel like you’re truly on a break from the city. The resort itself has a calm atmosphere — not overly crowded, which made the stay even more enjoyable.
Another thing I appreciated was the friendly and helpful staff. From check-in to check-out, the service felt warm and welcoming. Small gestures from the team really made the stay more pleasant.
If you’re looking for a quiet beach escape in Pahang, especially near Kuantan, Adena Beach Resort is definitely worth considering. It’s the kind of place where you can slow down, breathe, and just enjoy the sea breeze for a while.
Would definitely come back again for another short retreat.
The room is as what was advertised - body and hair shampoo provided. Room is clean. Towels are clean but you can see they are abit worn out. I am not complaining given the price we pay. There are 2 hotel reserved parking lots and we have been lucky to be able to utilise them while we were there for 3 days 2 nites stay. Staff are helpful. We stayed on level 2 - the highest level. However, on Sat night, very late at night, maybe in the wee hours, we could hear furnitures being moved and dragged above us. The hotel may want to avoid such furniture move during these hours so as not to disturb the sleeping time of their guests
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8,3/10
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GGuest UserHmm, how do I put this? At this price point, you can't expect top-notch service, ambiance, or facilities, but for what you pay, it's decent. The room did have a bit of a damp smell. I was shopping at the outlet mall for a long time, so I didn't want to stay up in the mountains and chose this cheaper hotel nearby. Since I was only there for a few hours at night, it didn't really matter. The room was surprisingly spacious, actually, very big. It had a living room and two bedrooms, but I was only traveling with one child, so I didn't even use the smaller room. The small room had no windows and was quite damp; it probably wouldn't be very comfortable to sleep in. However, the main room was perfectly fine – the bed was large, the room itself was big, and it even had an en-suite bathroom.
MMystery solvedThe stay was good, clean, and easy access to the mall, casino and sky avenue. However be prepared for a 100m run from the entrance to your hotel room, it is actually wide enough and quite a nice walk 🤭 staff were well trained and attentive to any needs or questions you may have, not sure what amenities the hotel has as there wasn’t any that had directional cues for guests, so I’m guessing there aren’t any? I may be wrong
LLV20The room is clean and spacious with comfy bed. They have heated pool too but if you ask me will i come again? the answer is probably No. Its not cold, not foggy.The hotel is located below gohtong jaya.
Reason: Parking is limited, to access the pool is like a maze, i was from wing D and going to the pool is so complicated. Small swimming pool and mostly pack. Breakfast was average, the dont have the special teh tarik that i usually get in other swiss garden hotel..The egg station has long queue.
What made me unhappy the most is they only provide one shower gel and when i called in to request for another, they did not bring it at all. Disappointed..
AAriel NajmiReview: Copthorne Cameron Highlands
Stayed here after booking through Trip.com and managed to get a really good price, definitely worth it for the value.
The highlight of my stay was the beautiful view from the balcony. The scenery was very calming, especially with the cool Cameron Highlands weather – memang best untuk relax. The room was comfortable and spacious, plus having a bathtub made the stay even more enjoyable.
Check-in and check-out process was smooth and hassle-free. Staff were friendly and easy to deal with, which made everything more convenient.
Parking was also easy to find, which is a big plus. The location is very strategic as it is close to Kea Farm and other attractions, so senang nak jalan-jalan without needing to travel far.
Overall, the hotel offers a peaceful environment with nice views, good facilities, and a convenient location. Definitely a good choice for a short getaway in Cameron Highlands.
Rating: 8.5/10
WWanee ZulkifliMe and my husband booked this hotel for our staycation before Ramadan start. The price offer affordable with our budget since we went there during school holiday and CNY. We choose superior room which located in front of the pool. The resort are huge/big, a bit classic since the room interior quite oldies. I guess it's true this resort was build on 1987~ somewhere. The resorts well maintain, the staff are welcoming, polite, good PR with guests inquiries. The resort have great access to the beach that you may walk from the room/pool/restaurants. They have 2 pools, the one are surround by the villas/superior room and they have pool theme park (small theme park), require to wear the bands (will provide during check-in), the kids definitely enjoyed playing at the pool so do adults too. The other side of theme park pool, the have pool facing the beach and besids the restaurant, and of course their lifeguard always monitor the guests in pool area. There so many type of rooms you may choose in future. Furthermore, their breakfast menus are satisfied to enjoy, staff that always ready to clean up once guest finished their meal. Overall it's very comfy, nice and beautiful resort to choose for staycation/holiday. Definitely will come again in future.
AAnonymous UserGenting Highlands is a fantastic summer escape. While the rooms are on the smaller side, they're still quite comfortable and clean. The staff are very efficient. First World Hotel at Genting is definitely worth a stay.
GGuest UserThe unit is new, clean and spacious, especially suitable for families or group stays. Facilities are quite complete (kids play area, pool, etc.), and the view from the room is really nice. Location is also convenient with a covered walkway connecting towards Genting area
However, a few things to note: Check-in can be VERY slow during peak periods; Some guests reported hot water / water pressure inconsistency. Overall, it’s a comfortable and family-friendly stay, but service and maintenance still have room for improvement.
GGuest UserRoom is nicely decorated for kids, bringing holiday vibes. Room is clean, with 2 queen beds is just nice for families with children. Location is good, near the main attractions of Genting Highlands: theme parks, malls and restaurants.
HHAFIZAH BAHRINThe hotel was dirty. When I checked in around 3 p.m., there was hair in the room and the bathroom had an unpleasant smell. The staff were quite unfriendly and did not explain things properly. Lastly, the hotel felt creepy and uncomfortable. 🥲
GGuest UserVery nice hotel! The workers there provided me and my family good services, big thanks to receptionist-Chloe, and Hridoy for making it the best experience.
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