AAnonymous UserWhen I continued to make extension at the hotel at seven in the morning, the front desk said that there was no problem. As a result, at 12 noon, we were told that we needed to change rooms urgently, so we hastily put the trunk lid on, and the front desk told us that they would send all the details to the new room completely. I also specially told the front desk that maybe we missed some small items in the room. Because they gave us too much time, please help us check the missing items. They readily agreed.After returning home from the trip, we opened the luggage rack, and all the souvenirs I bought at Sagrada Familia Cathedral disappeared, which was really very sad.The service of the hotel makes people feel very confused, and every staff has no idea about the process.
EEnrique Rodriguez FloresThe hotel was a grateful surprise for the 6 days we stayed in Tarragona. Excellent location, perfect cleaning, comfortable and spacious facilities. There is no doubt about the best choice for a stay in the beautiful and cosy Tarragona.
HHanxiaotaiOverall, my stay was quite good. The hotel is located right next to the Glorious Tower, and I had a view of it from my room every day. There's a bar and restaurant on the ground floor, and as soon as you step into the hotel, you can feel that designer vibe. I particularly loved their wall lamps – straight into my shopping cart!
Two tips to keep in mind:
1. The front desk will ask if you want daily room cleaning, which is complimentary.
2. They require a deposit of 50 euros per room per night. This is refundable upon check-out (mine was refunded instantly). This deposit can also be used to cover the 'city tax' – they won't charge the city tax separately at check-in, but rather deduct it from your deposit at check-out.
The room itself was spacious, with enough space to fully open two 27-inch suitcases. The bathroom had small tiles, giving it a very modern Spanish feel. I also fell in love with the glass cups in the room – they're a Belgian brand, and yep, added to my cart again! The bed was large and very comfortable.
If you want your towels changed daily, remember to toss them on the floor; if you hang them up, they won't be replaced.
The hotel's surroundings are lively and convenient, with shopping malls, supermarkets, and plenty of shopping options. You can easily reach 'Gaudi's Three Masterpieces' by taking a bus from nearby, which gets you there in about half an hour.
GGuest UserThis hotel feels a bit stingy. Communication with the front desk was difficult; I suspect it's Italian-run. It offers very poor value for money. The breakfast is expensive with very few options. The location is quite remote, and public transportation is scarce. For those driving, the parking fees are excessively high.
GGuest UserGreat location, downside is limited rooftop beds so arrive early if you plan to take advantage of the sun! The hotel porter was really helpful and advised that a local taxi would be quicker and cheaper than an UBER however it ended up being double the price, so I would recommend double checking before departure.
WWalshPatRoom serviced every day by really friendly staff.
Breakfast was great and again wonderful staff!!
Receptionist was so helpful with transportation to Barcelona after our stay.
Location was excellent. Would have no hesitation in recommending.
AAlexander_ChernikovThe hotel is wonderful! The food is varied and incredibly tasty. The staff are beyond excellent, always going the extra mile to help with any requests. The location is absolutely superb; everything you need for a perfect vacation is within walking distance. But the best part is the price – it's rare to find such low rates for this level of quality.
SSHENGWENThe location is convenient, with supermarkets, restaurants, fruit and vegetable stores, self-service laundromats, etc. nearby. It is a relatively safe area.
The only drawback was that there was a problem with the door lock when I checked in. It did not lock automatically when I closed the door, but the counter staff thought that the tenant did not know how to use it. The next day, it still could not be locked successfully. After several communications, they were willing to assist in reporting the problem.
MMerchanThis is the second time we have been here. As always, we have served 10 people. Despite the Covid19 problem, the accommodation was super enjoyable, with perfect facilities, cleaning service for 10 people and the accommodation was great. There are no two without three, so we will have the opportunity to return as soon as possible.