The room is relatively large, the facilities are a bit old, the air conditioner cannot adjust the wind speed, and it is a bit noisy. The hotel has a good environment, the garden is large, and the swimming pool is quite satisfactory. Located in a hot spring town, it produces many brands of mineral water. The most famous is that the Vichy Catalony, Hotel belongs to the Water Factory Group.
The hotel has its own chapel and can organize activities.
Breakfast is not very good, there are few choices.
This is the second time we have been here. As always, we have served 10 people. Despite the Covid19 problem, the accommodation was super enjoyable, with perfect facilities, cleaning service for 10 people and the accommodation was great. There are no two without three, so we will have the opportunity to return as soon as possible.
The service was excellent, and the facilities are really great. The hotel staff were very friendly, and the reception service was efficient. The bed was super comfortable; you could barely hear any street noise. The room and bathroom were clean and in good condition. It's ideal for a relaxing stay if you're passing through Girona. There's a breakfast buffet, which could benefit from a few more protein options. The coffee maker and hot water are free 24 hours a day. We had a pleasant stay.
The hotel is very clean, and the meals are plentiful. The room is also spacious. A special thank you to the lovely iANA, who patiently answered all our questions and had a wonderful attitude!
Excellent location on the beach , very bright room in front of the sea , we went with a stick and when we arrived we left gifts for it 🙂 we will certainly come back .
We have not received our deposit back. We checked in late at night after several flights, and the process was quite slow and exhausting. At check-in, we paid an additional €110, which included breakfast for two people and a deposit.
However, the deposit has still not been returned. Moreover, the hotel now claims that the payment was only for breakfast, and they have informed us via email that they will not refund the deposit. This contradicts what we were told at reception, where we were assured that the deposit would be returned shortly after check-out.
We did not expect such an issue from a hotel of this standard. Unfortunately, as this was the first stop of our journey, it left us with a rather negative impression.
The hotel is quite remote. We were told the view would be of the city, but in reality it was of the highway. The pool was closed.
The breakfast was good, but it ended up costing us 110 euros (if the don't return a deposit)—which is too expensive.
Very Good
204 reviews
8.8/10
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