The customer service was excellent, everyone was kind, and I was glad I chose this hotel from the start. Even though I arrived earlier than check-in time, my room was ready so I was allowed to check in early. There was a tour company right in front of the hotel, and the ski resort was nearby, so there were lots of things to do and it was convenient.
The check in process is very unfriendly for foreigners. The instructions are unclear. The 24/7 contact will be answered on the 5th or 6th call. It took us an hour to get the key and correct location for the room. The key and the room are two different places.
Other than that, the room is very nice for a family. Cozy and spacey. Very nice location. 10 mins walk to the station. If the check in instructions can be improved, it is a nice place.
The service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
The best!!! The best!!! The front desk staff were kind and even made the effort to contact me if the aurora appeared. The property is very large and they provided a car to take you to your accommodation from the front desk. I was able to refresh myself by taking a walk around the property during the day. It was summer so I didn't see any reindeer, but I could hear them crowing. I would definitely like to come in winter next time to see the reindeer.
The room was also very clean and nice. I was also very satisfied with the sauna.
The breakfast at the restaurant also had a very Finnish feel to it. The bread was delicious.
Ми мали чудовий відпочинок на 3 ночі в цьому готелі. Бронювали будинок з каміном та сауною, щоб насолодитися тишею. Будиночки не новозбудовані але комфортні та затишні, є все необхідне для декількох днів проживання. Сніданки смачні, свіжі. Персонал привітний, доброзичливий. Якщо б була нагода відвідати Лапландію, не задумуючись забронювала б цей готель. Чудовий готель!
The hotel is located right in Santa Claus Village, and you can park right next to your cabin. There are also slow charging stations available. The room was well-equipped, even with a sauna, making for a comfortable and warm stay. Breakfast is served next to the Santa Claus Gift House, and the variety was quite good.
Awesome service, the front counter guy is really nice and patient to help us in any quires. The room is clean with nice sea view. Feeling quite well to see the sky stars when lying down on the bed in the night and the morning sky is super beautiful. Plus, the hotel price includes free tickets for experience 365, we enjoyed a lot there. .
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TTan SMThe Glass Igloo was great but you have to walk to the guesthouse for your showers. The breakfast was great and the restaurant provided good options for lunch and breakfast. For the adventurous, you can go to the nearby supermarket and cook your meal in the sheltered fireplace. Don't forget to experience either the traditional or the electrical sauna during your stay! Most importantly, participate in the guided activities with hot drinks and roasted sausages such as husky sled rides, aurora hunting, and ice skating.
李李Breakfast is great! ! ! It is the best in this trip, the variety is not the most, but the taste is the best. While eating breakfast, while enjoying the forest snowfield outside the window, it is really beautiful~ I also had dinner at the restaurant, the Mexican roll And steak, very good. The hotel room is small but very homey, very warm~ the waiter is also very enthusiastic, and it helps a lot of our English rookie. Skiing is also very convenient outside, and ski rental is convenient and not expensive.
EEsther_C77The room was very good, but the temperature of the hot tub was a little low. It was very ski-friendly, there was a restaurant downstairs, and the sleep was very good. You can travel with several families
XXiaofengRight next to the bus stop, there is no need to find a place after arriving, the lady boss will go out to greet him personally, and the store is very enthusiastic! You can see the aurora basically when you leave the room (if you are lucky), there is also a bonfire waiting for the aurora. The bonfire is on the river bank, there is no light pollution. There are also projects such as skiing, snowmobiling, husky sledding, but it’s a little more expensive than the Sarika’s. The breakfast is 10 euros for one person, a typical European breakfast, the portion is sufficient and the taste is not bad. The apartment where the four of us live is also a small wooden house. The sanitary conditions are very good, and the room is quiet and suitable for posing. All in all, I highly recommend staying here for two or three days. The chalet here is not worse than the glass house in Sarika!
GGuest UserThere were too many messages related to the booking and the Travel document should not have been printed. The key code was obtained by calling!
GGuest UserThe holiday home is located in the middle of the wilderness and is completely isolated. It is about 25 km to the next supermarket in Ivalo. We had a very nice time. There was a lot of snow and we were able to do a lot. Everything you need for daily surviv
GGuest UserPretty chalet, very well equipped. We really enjoyed the sauna. Too bad it's quite far from everything. There was a lack of information on ski and snowshoe rentals.
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