Pet Friendly Hotels in Quintana Roo, Mexico

Terrific location, fantastic service, even better than in pictures!

It was better than the review. There's Walmart supermarket connected to lobby, so easy to grab foods, milks, gifts... Also, all the hotel counter abd service people are nice. My room was quiet and yes you can hear if people close door really hard but it can happen to any hotel. There's separate Air conditioning so room was cool. You can control the temperature. Also There's pizza restaurant and rental car service in the lobby. Very convenient location overall.

Chambre propre et confortable Piscine Proche de l’aéroport en voiture Bien placé près des restaurants

The room was very small and had a rooftop view, but the view was only on the 4th floor, so it wasn't that good, and I could see the window next door, so I had to keep the blinds open every day. The pool is small, but the interior is very neat and pretty. The female staff was a little rude when I checked in. Other staff are friendly

We absolutely loved this hotel. It is now our go to Cancun hotel every time we visit. From the moment we arrived we were given the warmest welcome. The location was perfect for us, just two minutes from the water. The beds are unbelievably comfortable and we loved having fresh water, towels and daily cleaning, plus fresh beach towels every day. It is so worth the money. Alejandro who welcomed us in the lobby was an absolute sweetheart, as were all of the staff. Truly a wonderful stay.

Initially our room was not very nice- damp bed, broken toilet handle, intermittent hot water and generally tired. However the management did address the issues by moving us to another room. The maids did a lovely job at creating new animals out of the blankets and added flowers on arrival. Unfortunately the first evening meal was a disaster. One main meal was overcooked and served before starter (which was incorrect) and the 2nd main meal was served incorrectly twice. Finally, the front desk resolved some of the issues but no ‘compensation/ token, for the errors was offered.  The following days were better, the breakfast was good and the staff made an effort to make our stay better. Although the hotel needs some renovations it was a chill and pleasant stay. Small beach but sunsets were beautiful.

1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient. 2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable. 3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why. 4. The hotel's private beach is quite nice, and the environment is lovely.

Staff was great & breakfast was delicious. The place was super cute…loved the decor. Enjoyed the rooftop pool & walking distance to the beach

A nice little find. Really fun on weekends with Live music and nice mix of people having fun. Good taco restaurant, nice beach house.