Pet Friendly Hotels in Texas, United States

Facilities are OK and location is convenient. Breakfast is not buffet, you need to take the meal coupon to order yourself, up to $18. There is a swimming pool and gym, but there is no time to use it.

finally all the nights inDalla we sleeped at this hotel. breakfast simple but good. 24h coffee machine. they even drive to and pick up us in airport everyday since we had city walk in Dallas Downtown and the dart station just located in DFS airport terminal A.

I little difficult to get to the parking lot, but I think that speaks more to the traffic/roads in Houston. The hotel room itself was huge! Lots of space.

The location is ideal, in downtown Houston, a few blocks away from the convention center and discovery park. The building is beautiful and historic with a gorgeous lobby, comfortable chairs, a cafe/latte/cappuccino machine, and cute restaurant open for breakfast lunch and dinner. I was on the 12th floor in the rusk house portion of the building which had very nice rooms that were ideal for single people. There was a coffee maker but no fridge, which I did not miss. The bedding was beautiful and had daily housekeeping, nicely appointed products in the bathroom. I had a four night stay and loved everything about the space. I would highly recommend it especially considering how much cheaper it is than other hotels.

I booked the room which included free breakfast. The lady staff said that I have no free breakfast. The man staff said that I have free breakfast. After I checked out the hotel do charged me for the breakfast. This is so terrible. I contact trip.com and trip.com confirmed that my booking is included breakfast.

The room was satisfactory and very clean, but the toilet was a bit old and kept flushing. The soundproofing was also poor; I was woken up early in the morning by noise I shouldn't have heard. The front desk service was excellent, and they offered free luggage storage. I bought a room with a buffet breakfast, but they still expected a tip, which I found incomprehensible. On the first day, I was in a meeting and rushed to catch a bus, so I ate quickly and didn't think about this. The next day, a staff member rolled their eyes, printed out a tip, and complained about us. We said ”never” to give them a tip. Later, we realized the problem and left a tip, but their attitude was still very unpleasant!

The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it. We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.

This is a well run hotel with attentive staff who are always eager to please. Jonathan, on the front desk, deserves a special mention - he could not do enough for us!

We came to town for a softball tournament & this stay was so convenient. HEB right around the corner, so many dining options, even late night options, thank you for having all we needed & making this trip that much more awesome.