Took the skytrain aka Kalayang to commute between terminals. Reached T3 exit towards domestic departure exit take escalators near rightmost end from L2 to L1. Turn right at L1 following signs towards Hotel.You will see an A&W restaurant on the right side near the hotel entrance.
Skytrain took 7 mins from terminals to terminals including airport express train to city area.
The location is very Ideal for very early flight schedule or flight overlay. Quick check in. Good breakfast.
Hotel utilized Ipad system to showcase their various services and facilities, also doubled as phone and messaging system for room service between the front desk, restaurant and room.
The room was compact, with a large window that let in plenty of natural light, and a smaller window that could be opened for ventilation; the floor was very clean, but the bedding wasn't so hygienic, even though the staff changed it diligently; the location was out of the way, with many narrow passageways leading in and out.
We had a wonderful stay at FM7 Resort Hotel Bandara Jakarta Airport. The hotel is very clean and well maintained, which made our stay very comfortable. The location is excellent, especially for travelers who need quick access to the airport.
The staff were very friendly, helpful, and professional throughout our stay. Check-in and check-out were smooth, and the service was excellent. The facilities are also great, with comfortable rooms and good amenities that made our stay relaxing.
Overall, it was a very pleasant experience and we would definitely recommend this hotel to other travelers, especially couples or anyone looking for a convenient and comfortable stay near Jakarta Airport.
Very efficient, regular shuttle bus service to all airport terminals, for this alone it is worth staying at the Swiss Belhotel CGK airport.
Nice restaurant, good bar and outdoor cafe seating area. Friendly staff. The hotel room was spacious, the shower had good water pressure, choice of nozzles and temperatures.
BUT: The mattress was very, very soft so in the end I couldn't sleep in the bed, and I ended up sleeping on the floor.
ALSO: 3 days after checking out I received a scam email purporting to be from the hotel, asking for my personal details. Only Trip.com and the hotel knew I was staying there - how did the scammer know I stayed there and how did they get my email address? Management needs to check on their front office staff.
The only reason anyone would want to stay here is the fact that it's very close to the airport. I stayed at this hotel after nearly 15 years. The property does not seem to have aged very well over the years. While the staff were very attentive, check-in was efficient, airport shuttle driver messaged on WhatsApp that he was waiting to pick me up, breakfast spread and service was good. But on the downside the room stay was far from comfortable. Rooms and furniture look old and dated. The waking passages to the room have flooring in poor condition - broken and uneven in places. The room had a very bad musty smell that did not go away even with the AC on. The AC duct placement is not good - it points straight at the bed so you have cold air blowing straight at you - not comfortable. And lastly the (so called garden view) room that I was allocated was in a really bad location. It had a road running beside it and beyond that one of the airport tarmacs. All night you could hear loud noises of passing trucks or small motorbikes and every hour or so if an aircraft rolled by there was this loud rumble and whine of heavy duty aircraft engines running as the plane slowly made it's way across. If you see the attached picture the circle on the left is the hotel property and the circle on the right shows an aircraft that passes by along one side of the hotel property that can be heard rather loudly in rooms facing that side. And in the middle passes a road with trucks and small motor bikes passing all night. Not a good location at all if your room faces that way with non-insulated thin glass windows. Next time if needed I will venture staying at another airport hotel property not too far away.
Convenient for a layover, being close to the airport. I'd definitely stay here again. It would be perfect if there was a shuttle service available for transfers late at night.
The hygiene was good, and the service attitude was also quite nice.
This hotel offers great value for money. The gym and pool are excellent, and the surrounding amenities are very convenient, making it ideal for business trips. There's a shopping mall downstairs, though it's not a typical retail-focused one, and the area feels very safe overall.
Lovely hotel, great value for money, nice breakfast options, pleasant pool. Stay here every time we want to be in tangerang! Staff are friendly and helpful too.
I do have a suggestion though: I wanted a king bed non-smoking room and all deluxe rooms were occupied I asked if the double beda could be put together but would have been happy to pay extra to upgrade to executive but was not offered.
I stayed here with my family for a New Year's Eve trip to explore the PIK 2 area. We had a fantastic experience. The hotel staff was incredibly generous; since the room type I originally booked wasn't available, they upgraded us to a higher-level room and included free breakfast, which was a wonderful surprise.
The vibe is very traditional Chinese, so it feels very welcoming for Chinese travelers or anyone who appreciates the culture. The room itself felt brand new, spacious, and very clean. It’s also quite modern—we loved the voice control feature for the lights and curtains!
Small details made the difference: we got welcome drinks and even free mochi ice cream in the lobby. There is also free flow mineral water in the hallway and the drinks in the in-room minibar were free.
For breakfast, don't expect a massive international buffet like in huge hotels, but the selection is decent. It focuses on authentic Chinese dishes, which gave us a nice chance to try something different.
Highly recommended for anyone looking for a comfortable place to stay in PIK2!
The front desk staff at this hotel were quite friendly. The room was average, not very big, and the cleanliness was just okay. The breakfast, however, was good, and there were plenty of parking spaces, which was convenient.
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Lovely hotel, perfect for a quick getaway. Location was exactly where I needed to be for my situation. Breakfast was decent, rooms were clean, wifi worked great, pool was nice and gym was well equipped. Very good value for money. 10 out of 10 highly recommend for anyone who needs to be in this area
Staffs are super friendly and nice! The customer service/receptionist will WhatsApp you to check if everything is okay. You can just call and ask them for anything within their means. Breakfast buffet was good too, a lil downside is the location of the hotel. If you’re coming from City of Jakarta, it will be quite jam if you move out at the wrong timing. But I’ll totally come back coz the hotel is located beside a mall & the big Sea Aquarium! Love it!
They have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
We had a wonderful 3 days and 2 nights stay at Novus Jiva Anyer. The atmosphere was calm and refreshing, perfect for a relaxing family getaway. The rooms were comfortable, the views were beautiful, and the staff were consistently friendly and attentive. Overall, it was a pleasant and memorable experience, and we truly enjoyed every moment of our stay.
Quick check in, good room size. I got good open view and near to a food court and convenient store just outside 2 minutes walking distance. Easy check out with great choice of breakfast buffet. Free airport shuttle service and on time.
Our family had an unforgettable experience at Aston Anyer. From the moment we arrived, the staff greeted us warmly and made us feel at home. The rooms were spacious, clean, and offered a stunning view of the ocean—perfect for relaxing after a day of activities. The facilities were excellent, especially the pool area, which our kids absolutely loved. The beach was just a few steps away, making it easy to enjoy the sunset together. We also appreciated the variety and quality of the food at the restaurant; every meal was delicious and well-prepared.
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