DDeep1997I had a wonderful 8-day stay at Mercure Kathmandu Sukedhara Heights and it truly felt like a home away from home.
From the moment I arrived, the service was warm, professional, and consistent throughout my stay. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was calm and welcoming—perfect for both relaxing and unwinding after a busy day.
A very special appreciation goes to the reception team, especially Alon and Shreesha. They went above and beyond to make sure I was comfortable, always greeting me with genuine warmth and taking care of any requests promptly and thoughtfully. Their kindness and attention to detail really made my experience stand out.
The hospitality here is exceptional, and it’s clear the team genuinely cares about their guests. I would definitely recommend this hotel and look forward to staying here again.
GGuest UserThe staff here is incredibly helpful and attentive to my needs. They offer free luggage storage and drop-off services at the airport. Even when I was about to take off, they wished me good luck with a small scarf. I highly recommend staying here. I think I’ll be staying here again when I travel to Kathmandu next time.
MMarty O’BrienHotel Lo Mustang is located in Thamel
And its unique selling point has to be its location as it is very close to all of the shops bars and restaurants. The rooms are spacious and the WiFi is very strong
NNenanMy flight arrived in Kathmandu at 10 PM, and immigration took forever, so I didn't get out of the airport until almost 11 PM. I had emailed the hotel in advance to request an airport pick-up. I honestly thought no one would be there given how late it was and the lack of a contact number, but I saw my name card among the crowd waiting for cars at the exit. As a first-time visitor, this was such a pleasant and heartwarming surprise!
The car took me to the hotel, which is located in the bustling, central Thamel area. Right downstairs, there's a 'Chengdu Skewers' restaurant. The hotel itself is one of the tallest buildings in the vicinity and boasts a glass-enclosed restaurant on the 12th-floor rooftop, with a pool and spa on the 11th floor – quite a bold design! Breakfast was good, and the service was attentive. The location is convenient; a rickshaw takes just 6 minutes to Durbar Square.
The room size was adequate, but I was a bit disappointed to only get a room on the 4th floor after requesting a high-floor room. Also, the bathroom had a strong, foul odor that permeated the room even with the bathroom door closed. This backflow smell seems to be related to the plumbing and hygiene and definitely needs improvement. Other than that, everything else was great!
SSandipRanaIt was a lovely stay at The Terraces. The view to the Kathmandu valley was stunning and the mountain view during the clearer skies were worth it. The service was tiptop and everyone was so kind and helpful. The FnB Manger Suman has very friendly and do not hesitate to go extra miles to provide the best service. We will certainly be back to The Terraces when we are travelling to Nepal again.
BBernard VoonThis place is such a gem. Take slightly more than an hour direct from the Kathmandu airport. The views from the hotel is breathtaking.
The room was clean and big enough for 2 pax. I like the balcony where i could just sit to take in the views and gaze at the stars at night. Bathroom was impeccably clean and the towels are really good.
I participated in their morning hike organized by the hotel. The 1 hour i wished would lasted longer. We got a glimpse of the life around Nagarkot with amazing vistas.
I must commend all the staffs at the hotel. Top notch service from everyone. With smile and very friendly. Special mention of Binod who has been very attentive in his service.
BBMW_Master★★★★★
I recently stayed at Hotel Barahi Kathmandu for 2 nights and 3 days during my trip to Nepal.
To start with the conclusion, this is a hotel I would gladly stay at again.
When I evaluate a hotel, I don't judge it solely on luxury or facilities.
What matters most to me is how the people working at the hotel interact with their guests.
Hotel Barahi Kathmandu was a very impressive hotel in that regard.
From check-in to check-out, every staff member – at the front desk, in the restaurant, and from housekeeping – greeted me with natural smiles. It didn't feel like formal customer service because I was a 'guest,' but rather as if they were treating me as an individual.
The hotel's location is also excellent. While it's within walking distance to the Thamel area, upon returning to the hotel, you find a calm space where you can forget the hustle and bustle of the city.
It's a very convenient hotel for both sightseeing and staying.
I also enjoyed breakfast every day.
Beyond the variety of dishes, Nepali cuisine was also offered, which was great for a traveler like me to easily enjoy local flavors.
On the other hand, there was noise in my room at night, and there was one day when I couldn't get enough rest. This was disappointing.
However, what impressed me even more was the hotel staff's response afterward.
They listened carefully to my concerns and addressed each issue without downplaying it. Their attitude conveyed a strong desire to 'improve the guest's stay.'
During my travels, I pay close attention not only to the hotel's facilities but also to the people working there.
No matter how grand the building, if the people aren't good, I wouldn't want to stay at that hotel again.
Hotel Barahi Kathmandu was a hotel where I felt human warmth.
Of course, there are always areas for improvement.
But this hotel has an attitude of being willing to address those areas. That was of great value to me.
That's why if I have the opportunity to visit Nepal again, I would choose this hotel once more.
Finally, I would like to express my gratitude to all the front desk staff, restaurant staff, and housekeeping who kindly assisted me during my stay.
Thanks to all of you, this hotel became more than just an accommodation; it became a part of my wonderful memories of Nepal.
Thank you very much.
SShenyilangThe hotel staff are very kind and I have been to hotels in many countries, but this was the most friendly I have ever been to.
There is also a gym and sauna, and the restaurant is delicious.
WwxkyoThis is definitely the first choice for business travelers in Kathmandu. Overall, it's very good.
The only issue was that the desk in the room wasn't very functional for working. Another downside was that my flight turned back, so I missed a night, but couldn't get a refund.
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