Hotels With Spa in Heilongjiang, China

First off, the location is incredibly convenient! It's right next to Central Street and also close to the Lao Chujia flagship restaurant, yet it's surprisingly quiet despite being in a bustling area. Getting around by taxi is also very easy. The hotel isn't large but the decor is really unique; I took so many photos for my mom. The service is great too. They provide thoughtful fruit and pastries in the room, the staff helped with luggage, and even food deliveries can be brought to your room by a robot. One evening, I had some takeout I didn't want to waste, and the restaurant staff kindly warmed it up for me. Breakfast wasn't perfect but still decent, though the peaches weren't very good and could probably be removed. Just for the location and service, it's definitely worth coming back! Oh, and the row of cat hotels by the entrance is super heartwarming too! 🥰

The service here is excellent, from booking to the front desk and restaurant staff, everything was impeccable. The Chinese restaurant waitress, Miss Xu, was especially warm and professional. This is much better than the Ritz-Carlton Shanghai, where I noticed foreign guests were prioritized with excessive deference – that wasn't the case here in Harbin. The Ritz-Carlton Harbin's service was truly attentive and responsive to every request, hats off to them! 👍 There were a few minor downsides. The smart toilet seat, if you sit on it for too long, the lid taps your back. 🤭 The first room they assigned me was quite far from the elevator, which I had requested since I'm a light sleeper. However, after the staff showed me to the room, I got lost trying to find the elevator again after turning a few corners, haha! So I went back to my room and called the front desk. They then upgraded me to a river-view room closer to the elevator. But as soon as I entered, there was a slight lingering smell of renovation near the entrance. For someone as sensitive to smells as I am, it was quite impactful, but I really didn't want to bother them again. Sure enough, I woke up with a headache in the middle of the night, quickly took some medicine, and felt better after an early morning walk. Breakfast runs until 10:30 AM, but by 9:40 AM, the hot milk was already gone. A kind female manager went to the coffee machine to get me a cup, as it would take 7 minutes to provide more hot milk. My suggestion is that if breakfast is until 10:30 AM, they shouldn't stop replenishing items early just because there are fewer people. This will only lead to even fewer guests over time. I even bought 14 more breakfast vouchers, by the way. The quality of the breakfast ingredients is excellent, which is why I bought 10 breakfast vouchers. The gym equipment is great, and the service there is also very enthusiastic. The lighting in the swimming pool area at night was a bit dim. Since it's a water environment, dim lighting can be dangerous and make it difficult to spot issues. My friend suddenly got leg cramps, luckily a coach came over and pulled her out. The downside is that there are two lifeguard observation chairs, but no lifeguards. There's a duty coach who occasionally comes in to check, and sometimes goes to the gym to teach. Even though the water depth is 1.35 meters, a swimming pool, by regulation, must have lifeguards on the chairs. Accidents can happen in water, so safety is paramount. Overall, my stay at the Ritz-Carlton Harbin was an excellent experience, and I'll definitely recommend it to any friends visiting.

The location is about 200 metre walk to the Central Street , ZhongYang Street. Very convenient to have foods at around with McDonald, KFC,etc.   The teams are very very services provider offering assistance to us on transport, luggages, etc for our needs.   Breakfast is simple but serves with 3 course meals beside the starters and fruits etc.

How should I even start, the whole stay was just amazing although it was only for a night. I booked 3 rooms in total for my family and the host and all the staff were so nice, they picked us up, gave us fruits and drinks, treated us like a close friend and family. My dad wasn't feeling well and they kept caring about us which was amazing. They have their own food too so we ate there but it's amazing tooo!!! Oh yes, the room is clean, it's as what you see online and it's really worthy the money if you're going to XueXiang snow village. Book this hotel!

The hotel service was truly exceptional. On my first day, I used a toilet seat cover, and from the next day onwards, disposable toilet seat covers were provided daily. Housekeeping was always prompt, and fresh fruit and mineral water were replenished regularly. The bedding was changed every two days. What was even more incredible was that on my last day, while packing, I noticed that all the black scuff marks from baggage handling on my suitcase had been wiped clean! The location is also superb. A left turn leads to the Hongzhuan Street morning market, and a short walk to the right takes you to Central Street. I never had breakfast at the hotel because there were so many great food options nearby. I'd go out in the morning, come back for a rest at noon, and then head out again in the afternoon, feeling completely refreshed. Wandering around the old streets near the hotel, you can find beautiful small churches and old buildings – absolutely fantastic! If it's your first time visiting, I highly recommend staying at this hotel.

This stay far exceeded my expectations, and the service was the highlight! From the moment I checked in until I left, every staff member was smiling, enthusiastic, and attentive. The front desk handled check-in efficiently and thoughtfully, proactively upgrading my room. Room service was incredibly responsive, delivering items within minutes. What really touched me was how readily the front desk helped when I encountered a small issue; they truly made me feel like family. This kind of customer-centric service absolutely deserves a five-star rating!

Whenever I need a hotel in Harbin, whether it's for my elderly parents to bathe or to entertain friends from afar, I always choose Wanda Realm. The service here is truly excellent. My friends from the south found the room a bit warm, and the front desk promptly addressed it and upgraded their room type. When I brought my father to use the facilities, the hotel even provided a stool for the bathroom. After so many stays, Wanda Realm has never disappointed me.

The panoramic floor-to-ceiling windows offered stunning, expansive views of the frozen Songhua River, which was truly breathtaking. The in-room floor heating kept everything incredibly warm, a stark contrast to the icy outdoors, making it super comfortable. The service was exceptionally thoughtful. The front desk staff were warm and efficient, and the bellhops proactively helped with luggage. The entire experience was fantastic. The dining was also outstanding; the松咖啡 (Song Cafe) buffet offered a wide variety, and the service from Linda and Joker at the Executive Lounge was particularly attentive. The 270° constant temperature infinity pool was absolutely amazing. Swimming while enjoying the river views made all my fatigue instantly melt away. The hotel was clean, tidy, and well-equipped, making it perfect for both leisure and business trips. Highly recommended!

I dont have any pictures but the hotel room was good even the environment around was quiet but that s good. Not far from Beima subway station and easy to go to Zhongyang road the hotel staff was really nice and kind here!☃️🌟🌟🌟 I have a small trip to snow town and they allow me to keep 4 very large baggages at the hotel which I really appreciate.

Overall, it's pretty good. The location is super convenient, right on Central Street. The environment is elegant and grand, clean, tidy, and comfortable. It's also quiet. Plus, you can get a scrub and massage downstairs, which is really nice! Highly recommended.