Posted on Jul 13, 2026
Guest UserAfter 10 years, I drove back to Qiandao Lake again. From the moment I drove into the hotel, I noticed the fantastic greenery, and the high negative oxygen ion content. Once I arrived, I found the entire peninsula was like a botanical garden. The underground parking was very convenient, with Tesla slow chargers and State Grid charging stations. The hotel grounds are huge, and they upgraded my room type. After checking in and getting back to my room, I caught a beautiful sunset. The room was over 50 square meters with a balcony, and the wooden decor made it feel very comfortable. The two-story outdoor infinity pool faces the lake, with views comparable to a beachfront hotel. The public areas like the gym, walking trails, and tennis courts are also great. There are tons of kids' activities; my 8-year-old daughter made new friends at the kids' club and played for ages. We even bumped into them at breakfast the next day and chatted for a while. Oh, and the breakfast was excellent too!
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Price per night from:US$111
Posted on Jun 12, 2026
Guest UserFacilities: Fully equipped, just bring your bags and move in!
Cleanliness: Spotless, tidy, and odor-free 🤙 Great value for money!
Environment: Nice, clean, bright, and spacious.
Service: Excellent! Warm, thoughtful, and responsive to every request. Superb experience!
Afternoon Tea Set: Good!
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Price per night from:US$20
Posted on Jan 28, 2026
Guest User
Pros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated.
Cons:
1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink.
2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience.
Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.
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Price per night from:US$271
Posted on Oct 4, 2025
ZemoZemor
It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud.
Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues.
The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad.
The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.
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Price per night from:US$244
Posted on Jun 22, 2026
Guest UserWe had a wonderful stay at Banyan Tree and were pleasantly surprised with an upgrade to a two-bedroom villa. The villa was beautifully decorated and thoughtfully designed, offering both comfort and a memorable experience.
The breakfast was excellent, and we particularly appreciated the effort made to accommodate our strict vegetarian dietary requirements. The buggy services were consistently prompt and efficient.
The resort’s location amidst the wetlands provides a unique and tranquil natural setting, though some guests may find it slightly secluded.
Communication through WeChat was smooth and responsive. We would also like to especially commend Samiksha, the intern, and the dining team member who spoke both English and Chinese fluently. Their attentiveness and willingness to help significantly enhanced our experience.
As areas for improvement, the swimming pool water could have been warmer, and the addition of facilities such as a sauna or jacuzzi would further elevate the guest experience.
Overall, we had a very enjoyable and well-managed stay and truly appreciated the warm hospitality of the team.
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Price per night from:US$432
Posted on Apr 8, 2026
Chubafuchunma
This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!
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Price per night from:US$429
Posted on Jun 13, 2026
Guest User
For our two-night stay in Wuzhen, we chose 'Jintang'. Upon arrival at the scenic area, we were greeted by the handsome and steady 'Xiao Fan' at the entrance. He arranged a sculling boat for us, which took us along the waterway directly to Jintang. Pushing open the two-story antique wooden doors, we were met with a striking combination of vermillion and emerald green. It was a perfect blend of the ancient and the modern. As I savored a cup of crimson hibiscus tea, Xiao Fan had already completed our check-in. He also set up our facial recognition for entering and exiting the scenic area. Xiao Fan then led us through the hall and around the landscape to our room. The room featured dark green wallpaper adorned with plum blossoms, complementing a vermillion bronze bed. With the tea snacks and afternoon tea on the table, accompanied by refreshing green tea, our three-day Wuzhen journey officially began. A big thank you to the thoughtful service from the lovely ladies and gentlemen at Jintang, and especially to Xiao Fan!
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Price per night from:US$301
Posted on Jun 20, 2026
Guest UserWe stayed here during the Dragon Boat Festival, which also coincided with a birthday celebration, and our family had a wonderful experience. The environment is absolutely stunning, and they offer a fantastic array of unique activities. Even though it rained for several days, keeping us mostly indoors, we were never bored. We enjoyed making 'zongzi' (rice dumplings), bamboo weaving, pottery, crafting mugwort bouquets, and making sachets – so many different crafts! There was also horseback riding, celebrating a pony's birthday, and even 'yoga' interactions with the horses. These novel and fun experiences delighted both adults and children. A big thank you to our butler, Joan, for her attentive and proactive service, and to the super nice staff at the equestrian center who interacted and chatted with my daughter, sharing their knowledge about horses. My daughter especially loved Ty, saying he was her favorite. Everyone, from the front desk to the restaurant and even the staff at the Naked Retreats cafe, had excellent service attitudes. While some dishes at the Western restaurant weren't quite to our taste, the restaurant manager handled our feedback gracefully from a customer's perspective. Overall, we are very satisfied and will definitely be back.
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Price per night from:US$308
Posted on Jun 13, 2026
Guo~guo~guo~The overall experience was beyond five-star! The hotel environment is elegant and comfortable, and the staff are warm and attentive. There are so many fun activities inside the hotel that you won't get bored even if you stay all day. The exquisite afternoon tea was delicious, and taking photos on the flower boat created such a beautiful atmosphere – every shot turned out like a masterpiece. The hotel even thoughtfully provided three free travel photoshoots, and the pictures turned out incredibly beautiful. This stay was perfect, highly recommended!
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Price per night from:US$405
Posted on Nov 7, 2024
Guest User
Service: The little girl took us to see the house in person. The service was warm, thoughtful and sincere.
Environment: The bed is very comfortable, it's quiet at night, and the hygiene is very good
The overall experience is very good. I will stay at the hotel again next time and my family will be satisfied.
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Price per night from:US$64