Hotels With Spa in Cumbria, United Kingdom

£200 for a basic room for one night was a bit on the pricey side for me, however it was nice all the same. A few of the photos of the basic room are misleading. The photos show a four post double bed which is not the case. We found out later this is actually an executive room despite it being labeled basic. We found out that the hotel location is accessible by bus from Oxenholme train station (despite being told the opposite) and has a great view of beautiful fields. Food in the hotel is good but expensive... My eyes nearly popped out their sockets when I saw the £8.00 charge just for the tiniest amount of table bread. I'd say this was probably the reason the restaurant was empty despite being told we need to book a table due to its popularity. Swimming pool and steam room are average for the price. Staff are friendly and changed our room to a double bed room free of charge after mistakenly putting us in a twin bedroom.

It happened to be a wedding when I went there. The lobby was full of enthusiastic and cheerful foreigners. There was a dog on duty at the front desk, and it was very well behaved. If you bring children, you need to pay an additional 30 yuan per dog. This, uh... it would be good without this fee. The free buffet breakfast on the second day was good. After ordering coffee, the waiter brought it. There was self-service milk and drinking water in the corridor. Parking is free, and the parking lot is quite large. Basically, you don’t have to worry about having no place, because even if the wedding was full of people the day before, there are still a few parking spaces. Although it is gloomy, rainy, windy and snowy every day in the UK, we saw the long-lost starry sky here.

This hotel is very friendly to self-driving people, but it is a bit far to take a taxi. When placing an order, please pay attention to the number of people you choose. The price is different for different numbers of people. Children need to pay an extra bed fee of 25 pounds on the spot. The waiter's attitude is okay, but he is very sensitive to the extra people in the room. If you want more beds and quilts, you need to come to the room to see how many people are staying and whether it is the same as the registration. The hotel is on the mountain. At first, I thought the check-in place was on the first floor, but after checking in, I found out that it was on the third floor. Our room was on the first floor and there was no elevator. After carrying the luggage downstairs, I found that my car was parked next to the first floor. I would not have taken the luggage to check in. The hotel has a small pond, which feels like a small resort. The children had a lot of fun playing with the ducks in the pond. At night, you can see the stars in the sky by the pond, which is suitable for vacation. The hotel facilities are a bit old, and the swimming pool is relatively small. It is only suitable for kindergarten children to play in the water. Because I like the pond and lawn more, I didn't stay in the room much during my stay in the hotel. I was outdoors, so there are only outdoor photos

Hotel room is unique with steps to go to bed, making difficult to bring luggage up. But the location n service is good. Will visit next time again

Upon arrival there was nobody at the front desk so I waited. The woman I was somewhat greated by was far from pleasant and didn’t seem like she wanted to be there at all. Nothing was explained and no information leaflet for me to read through in my own time. When given my room key I started walking through the lobby but couldn’t see any signs for my room number. Went back to the desk to ask where to go for my room and was told ‘just follow it round’. Very unhelpful and unwelcoming, not sure this lady should be at the face of the hotel. Plus side, room was beautiful and well kept/clean. I was also lake side so got to watch the sunrise with my morning cuppa. Very refreshing views.

The hotel experience was quite poor. We checked in at around 4 o'clock that day. Even the front desk receptionist couldn't find the room we were given. After checking in, we found that the two double beds we booked were actually one double bed and two simple single beds. We went to the front desk to negotiate and were told that the rooms were full and there was a solution at the second level. At 10 o'clock in the evening, when we were ready to go to bed, we found that one of the simple beds had collapsed. When we turned over the sheets, we found that three wooden bars were missing. We went to the front desk to negotiate again. The night manager said that he was only the restaurant manager and could only add a mattress first and solve it the next day. As a result, the simple bed was only replaced with a wire bed the next day, which was not as good as the mattress the night before. The next night, we went to the bar on the first floor to consume with the 5-pound voucher for not cleaning the room. After ordering, we found that the bill price was different from the price we had just arrived. After checking, it was indeed a problem with the bar's price system, but when the bartender came back with the menu, he threw the menu next to us, and his expression when delivering the meal was also quite unhappy. Hypocritical British apology. This hotel is not worth the price at all.

The front desk is not very friendly but the service in the restaurant is very good and the breakfast is great

The Macdonald Old England Hotel is well situated, being just a stones throw from the lakeside and the shops in Bowness. The staff are friendly and obliging and the service matches their attitude. The breakfasts are fine, although the staff can sometimes be a bit slow in replenishing the tureens. We did not use the Spa, so we cannot comment on that. Overall, we found the hotel to have all the facilities that we were lookling for and we would be happy to stay there again.

The room was very nice, with swan bath towels. The environment was nice, between two towns, with the bus station just outside. The shop was run by a couple, the breakfast was delicious and the quantity was large, so make reservations in advance. A good stay experience.