Posted on Jun 24, 2026
Anonymous UserThe stay was great. The staff delivered a complimentary slice of cake as the check in date coincided with my hubby’s birthday. Very nice and sweet of the reception staff.
All guests received warm chocolate cookies too. Just nice to have them for supper or snack😊
Facilities were good too though we didn’t use it.
Buffet Breakfast was good but we didn’t try all the food as there were just too much food to try.. room amenities were basic and good and room was spacious.
Overall stay was good. Will consider coming back due to their great service.
Location is also quite near to JB Sentral about 10-15 minutes walk.
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Price per night from:US$81
Posted on Jun 21, 2026
Guest UserHotel was in a nice location, quiet and peaceful. Amenities were well maintained, but I hope the swimming pool could glass panel could be better maintained. It looks “mouldy” and dirty. Also, the shower door inside the common toilet in the suite I was staying in on the 21st floor would not fully open. The location of the towel rails needs to be changed to avoid any major accidents like the door shattering
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Price per night from:US$95
Posted on Apr 2, 2026|Deluxe Twin Room
HappySoulThe outlook of the hotel looks great but the inside the room not so favorable.
There was blood stain on bedsheet, and aircon one moment warm, one moment super cold … not sure what to think of it 🥲
The bed, not so comfortable to sleep on and very low level, for elderly not really good for them
Room size is small and a little squeeze for 2 persons. The bathroom lights are too dim
Breakfast wise, not so fantastic. Would recommend eat out since near by have many eatery options
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Price per night from:US$62
Posted on Jul 27, 2026|Superior Twin Room
Anonymous User”Fantastic location right above KSL City Mall, making it super convenient for shopping, dining, and getting massages without having to step outside. The rooms are spacious and comfortable, and the kids loved the pool area. Check-in can get a bit busy during peak weekend hours, but the staff handles the crowd efficiently. Overall, a great spot for a quick weekend escape across the causeway. Will definitely return!”
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Price per night from:US$43
Posted on Jun 11, 2026
Anonymous UserThe staff were warm and polite, and the resort has its own private beach, which made it more enjoyable with fewer crowds. From the room balcony, you can directly see the sea, creating a full vacation vibe. I had a really happy trip this time!
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Price per night from:US$60
Posted on Jun 28, 2026
Guest Usergreat food and services. An absolute paradise! The lush tropical gardens and stunning beach views made for a perfect escape. Our room was spotless, stylish, and incredibly comfortable. The infinity pool was a highlight, and the staff went above and beyond to make us feel welcome. Exceptional dining and pure relaxation—we cannot wait to return!
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Price per night from:US$64
Posted on Mar 21, 2026|Executive Sunrise Sea Facing Balcony Room
Jovin TeohWe had a wonderful stay at Anantara Resort & Villas Desaru. The resort is beautifully designed, with a relaxing atmosphere and stunning surroundings. The staff were warm, attentive, and made the experience even more enjoyable. The rooms were spacious and comfortable, and the facilities were well maintained. It’s a perfect getaway for anyone looking to unwind and enjoy a peaceful beachside escape. Highly recommended!
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Price per night from:US$318
Posted on Jun 25, 2026
Boon HoongOur recent stay was unfortunately a disappointing experience, especially as it was meant to be a birthday celebration. The check-in process was poorly handled from the start. We arrived at 2:00 PM and were informed that our room was not ready, with a promise that we would be contacted once it became available. We then went for lunch at Kedidi Restaurant and returned to the lobby at around 3:30 PM, only to find a long queue at the check-in counter. To our surprise, guests who had arrived later than us were already being assigned rooms. We had to queue again, only to be told that our room was still not ready because it was being decorated for the birthday celebration we had requested. In the end, the delay of more than two hours resulted in a room setup consisting of just two balloons and a birthday message on the mirror, which was far below expectations and certainly not reflective of Westin standards. To make matters worse, when we asked about hotel facilities and available activities, the staff responded reluctantly and said they were only briefing guests upon request because the hotel was fully occupied. This was disappointing and did not feel in line with the level of hospitality one would expect.
The room itself also showed signs of poor maintenance, with wallpaper peeling off in several areas. Dining experiences were equally underwhelming. At Prego, despite making a reservation one week in advance, we were initially seated at what was arguably the worst table in the restaurant—right above a generator, causing the table to vibrate throughout the meal. We only managed to change tables after waiting for another party to finish dinner. This was unacceptable, especially for a special occasion. The restaurant’s decor and overall condition also felt dated and basic, making the fine-dining pricing difficult to justify. Breakfast the next morning was another letdown. The air-conditioned breakfast area was far too small to accommodate the number of guests, seemingly fitting only 30–40% of the hotel’s occupancy. Temporary booths had been set up outside to manage the overflow, which made the overall breakfast experience feel chaotic and below standard. Overall, this was a very poor experience and certainly not the level of service, comfort, or quality expected from a Westin property.
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Price per night from:US$154
Posted on Jul 11, 2026
Guest User
We choose this hotel on a whim as we needed a place that was off the highway for our ride back to KL. I am glad we did. I only wish we had a chance to spend more time here. I think in the future we might make the trip down just to stay here.
There are many great amenities here. A beautiful manicured golf course, restaurants, and a bowling alley.
The staff were very accommodating and friendly.
The resort has a Balinese or Thai feel. The rooms are very spacious and have a bathtub. They are well maintained and offer beautiful views of the surrounding scenery.
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Price per night from:US$45
Posted on Jul 9, 2026
Anonymous UserGreat hotel for families! 💙 This was our first stay at Hard Rock Hotel Desaru, and it definitely won't be our last. It has become one of our top choices for a family getaway! My kids absolutely loved the swimming pool, the lively rock music atmosphere, and the delicious breakfast. 🍳🎸😊 We had a fantastic time and can't wait to be back again! ❤️
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Price per night from:US$146