Hotels With spa in Melaka State, Malaysia

The hotel is located in town center, close to restaurants and shopping areas. The design may be somewhat dated, but it is well-maintained and clean. The staff are friendly and welcoming. Check-in and check-out are quick and easy. The breakfast offers a wide variety of choices to suit various tastes. The beds are comfortable. Although there are two TVs, they are smaller than expected and cannot connect to personal devices. The swimming pool has beautiful views, and swimming is a good experience. The gym facilities are standard, and the exercise equipment offers breathtaking city views. The room rate is reasonable.

Our second stop in Malaysia was The Majestic Malacca, and I was absolutely captivated by its vintage charm. The decor in the lobby, courtyard, and even the rooms was incredibly photogenic. It's a historic building itself, and the overall design, furnishings, and soft decor perfectly matched my aesthetic – I was so pleased! The hotel service was excellent, embodying the attentive spirit of British butler service. The staff were also very warm and welcoming, and the breakfast was of exceptionally high quality. All in all, I absolutely loved this hotel. The only minor drawback was the soundproofing, which isn't ideal and might bother light sleepers. However, compared to the beauty of the property and the outstanding service, it's a minor detail I can easily overlook.

This was our fifth stay at this hotel, and unfortunately, this time was very disappointing. 1. Check-in The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided. 2. Room Condition Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly. 3. Bathroom There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay. 4. Room Door & Bathroom Door The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened. We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day. I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control. The Most Disappointing Part During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed. If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied. This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return. I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.

Overall, we were very satisfied with the hotel’s facilities and family-friendly environment. However, I would not recommend staying during peak season due to the long waiting time for room allocation. Although check-in was at 3:30 PM, we only received our room between 6:00 PM and 7:00 PM. While guests were allowed to enjoy the facilities and complimentary light refreshments while waiting, the delay was challenging, especially for young children who were already tired after travelling. Unfortunately, the room cleanliness was below expectations. It appeared that housekeeping was rushing to prepare rooms. There was visible dust and small pieces of rubbish on the floor, the shower gel bottle was completely empty and had not been refilled, and the balcony had not been swept. Most concerning was finding a Charlie ant near the curtain. That said, I would like to compliment the hotel manager for the prompt response when we requested additional bottled drinking water. The service recovery was appreciated. The breakfast offered a wide variety of choices and was delicious. Parking was convenient, and the facilities were excellent, making the hotel highly suitable for families with young children. In conclusion, the housekeeping standards and room waiting time require significant improvement. However, the food, parking, and facilities were excellent. The location is slightly outside Malacca city centre, with most tourist attractions approximately 15–20 minutes away by car.

I'm really pleased with the location - it's close to all the amenities I need. The breakfast is a highlight, featuring local specialties rather than international fare. However, the room could do with some updating, particularly the carpets, which are showing their age. On the other hand, the toilets are impressive. One drawback is the room's phone, which doesn't even allow me to call reception. Overall, though, I'm satisfied with my stay. Nizam

This stay was fantastic, I'm really happy with everything overall. The hotel is clean and tidy, and the room was comfortable and well-maintained, making for a great stay. The location is excellent, right by the sea, offering beautiful surroundings and amazing views. Getting around is super convenient. It's about a 25-minute walk to the Red Square in Malacca city center, so it's easy to visit attractions and get around. The hotel breakfast offered a rich variety of choices with good flavors, easily meeting daily dining needs. The overall location, cleanliness, breakfast, and transport links were all outstanding, offering great value for money. Highly recommended.

Excellent hotel with clean rooms, friendly staff, and great service. The facilities were well maintained, and the overall experience exceeded my expectations. I highly recommend this hotel and would definitely stay here again.

This hotel absolutely deserves a full five-star rating for its location, service, and ambiance! Upon arrival, the front desk thoughtfully offered a smoothie and a cold towel, instantly refreshing us from the scorching travel heat. After check-in, a staff member personally escorted us to our room, and we even received meticulous turndown service in the evening – a truly excellent experience. The location is also impeccable. Directly across the river is the famous Dutch Square (Red Square), and it's only about a 200-meter walk to Jonker Street and the night market, making it incredibly convenient for getting around. What surprised me the most was discovering, while looking through old photos, that I had unknowingly captured this hotel in a picture way back in 2012 when I first visited Malacca. To reunite with it years later as a guest feels like a rare and wonderful serendipitous encounter. Highly recommended!

I like this hotel, so near to Jonker street, good food, history and shopping. The staffs are friendly and very helpful.The hotel is like a museum, lots of historical items, Melacca history, displays and awesome experience of an peranakan house. I appreciate there is free parking and most unexpected... there are EV charging points. We had a wonderful experience, will be coming back again.

We had a pleasant stay overall. The ambience was nice, the room was clean and comfortable, and the staff were friendly. Love the welcome drink! Just a small feedback for improvement: the coffee machine, cup area was a bit dusty, and we weren’t know that items like toothbrush and shower cap were provided and placed inside the drawer. We only found out after going out to purchase them from nearby shops. It might help to make this more visible or inform guests during check-in. On a positive note, we were told by staff that there’s a new parking space beside the hotel, which is much more convenient and safe compared to the previous one behind the hotel that felt quite dark and unsafe. The buggy service was also provided from hotel to parking and vice versa. Fast and efficient, which we really appreciated that we no need to walk, especially during heavy rain and night time. We also liked that they sell fizzy bath bombs, a nice touch for a relaxing stay. Overall, still a great experience. Thank you!