Posted on Aug 23, 2023
FRLOUYI 88
We had a great time The staff were so friendly and helpful, it was social, and we met some amazing people during our stay. I loved the roof top terrace and the rooms were nice and big, and the breakfast was yum. My only issue was the location, all the restaurants near by are very overpriced and touristy, so you do need to be prepared to walk a bit out of the area for a cheaper meal. But then again, it is close to all the main attractions, so depends what you're looking for! Overall, I woul
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Price per night from:£40
Posted on Aug 24, 2024
Ms. TRAVELLER
I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them.
Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent.
Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels.
I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time.
Overall its ok & passable.
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Price per night from:£85
Posted on Jul 27, 2025|King Studio With City View
Mazinelsarrag
I had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect.
Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant.
If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!
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Price per night from:£60
Posted on Feb 11, 2025|Deluxe Room with City View
Guest User
Was upgraded to sea view, amazing indoor heated pool a little bit similar to the olympic. Sauna and steam room amazing facilities. Breakfast was superb. It's worth every penny. Greay location, plenty of parking.
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Price per night from:£97
Posted on Jul 24, 2026|Standard Double Room With Kitchen
Guest UserWe had a wonderful stay at Sera Lake Hotel. The staff were incredibly friendly and helpful, especially Hossein, who is a truly wonderful person. He is very experienced and went above and beyond to assist us with everything we needed.
Our room had a beautiful lake view, which made our stay very relaxing. The breakfast was amazing, with a wide variety of delicious options to choose from.
We thoroughly enjoyed our stay and will definitely be back. Highly recommended!
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Price per night from:£61
Posted on Jun 17, 2026
Guest UserMy wife and I are experienced hoteliers ourselves, with over 15 years in the business. So, we can professionally assess our colleagues' work. And they did a great job! That's the first thing that comes to mind! Excellent location, right off the highway. The parking is very convenient, which is crucial for road trippers. It's clean, cozy, the rooms are spacious, and the sauna, hammam, and pool are all included in the price. A fantastic breakfast is also included. I definitely recommend it.
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Price per night from:£39
Posted on Nov 2, 2025
Bnv2703
Everything is just great! Very beautiful and comfortable! Very attentive staff! Breakfast is above all praise - everything is very delicious and diverse! Thank you! I will definitely recommend the hotel to my friends and acquaintances!
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Price per night from:£100
Posted on May 3, 2026|King Room
MuslummThe hotel's cleanliness is excellent. I was hoping for an upgrade at check-in, as I had booked two rooms for a three-day stay, but I wasn't even asked and was given a corner room. That was disappointing. The room itself was very clean and nice. However, there were no toothbrushes available, which isn't ideal for a 5-star hotel to have guests scrambling for a toothbrush. The pool and spa facilities are great, and breakfast is good. Overall, it's a nice hotel.
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Price per night from:£54
Posted on Jul 27, 2025
XingkongyoufengDX3906
The hotel is good, the front desk is warm and professional, Trip.com gave a big deviation in the address, the stay brought no small trouble, the hotel is clean and tidy, it is recommended, 5 points praise!
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Price per night from:£39
Posted on Nov 13, 2025
Doris.F
The hotel is located on a mountain. If you book a room on the seaside, you can not only see the ocean but also the entire city.
Service was prompt; the necessary items were delivered to the room within two minutes.
Overall, it was a good experience, suitable for a vacation. However, going down the mountain can be tiring unless you take a taxi.
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Price per night from:£83