It's located in a heritage building with interesting history and at an excellent location, right in the middle of the Victorian town and 5 mins drive to see the penguins.
The rooms are newly refurbished tastefully decorated, it has a very nice teapot and a nice tea egg and some nice coffees and teas.
It has an excellent breakfast with good choices of fruits, cereals..., it's the only hotel that offer us the breakfast in New Zealand!
Oamaru is lovely, and the supermarket is within walking distance. The penguin colony is a short drive away. The soundproofing is a bit weak, but you can cook, and the oven is great for roasting meat. Parking right outside is very convenient.
Very nice view that can see the lake and town centre at the opposite, friendly staff and the in-room dining was fabulous, I had Salmon & Cauliflower which is sooo good that I re-order on second day!
Overall, we were very satisfied with our stay. The room was comfortable and provided a pleasant environment to relax. The location was also excellent, with restaurants and various attractions conveniently nearby, making it easy to explore the area.
Even though the hotel parking was full, the staff provided clear guidance and helpful instructions on alternative parking options nearby. Their assistance made the process smooth and hassle-free, which was greatly appreciated.
The front desk staff were great, and the service was excellent. The room design was also nice, but there were three very large flies in the room. The shower design was poorly thought out, with no separation between the wet and dry areas, so the entire bathroom was soaked after a shower.
Nice sized rooms , no air-conditioning but there was a fan supplied and windows could be easily open. Super friendly staff all very welcoming. and plenty of hot and cold options for the buffet breakfast
The hotel boasts elegant lake views, but I encountered a few issues:
1. **Location:** It's best to arrive by Uber as it's uphill and a bit of a walk to the bus stop. You'll need transportation to get around, as it's quite a distance from the city center.
2. **Room Issues:** My original room had a leaky ceiling and weak water pressure. The hotel offered an upgrade and complimentary breakfast for the next day, but I'm unsure how they would have handled it if I wasn't staying for two nights.
3. **Service Disappointment:** The resolution was communicated via email first, and the front desk staff didn't seem particularly apologetic the next day; it felt very procedural and uninspired. I'm left wondering what response I would have received had I not pushed for a solution, which was quite disappointing.
If you use Google Maps, remember to select the pedestrian path for directions. Otherwise, it may guide you to an abandoned house.
The view from the dining room was nice, but we found some short blond hairs on the bed. We weren't too concerned about it, but others might be.
The breakfast is quite Western—bread and jam, with milk or yogurt.
It's a nice place, suitable for a short nap before takeoff.
Nearby Saddle Hill is a great spot for viewing the Southern Lights if the timing is right.
You could also ask John for local tips—he might know the best viewing spots.
Thanks again to John for his hospitality!
Overall, this accommodation was excellent and exceeded our expectations. The unit was very spacious, well-maintained, and spotlessly clean upon arrival, which immediately made us feel comfortable and at ease. The layout was practical and suitable for both short and longer stays, with ample space to move around and relax.
One of the biggest advantages was how easy the place was to locate. Clear directions and a convenient location made check-in smooth and stress-free, especially after a long journey. The surrounding area was also quiet and pleasant, allowing for a restful stay.
Cleanliness was clearly a priority, from the rooms to the common areas, which we truly appreciated. Overall, this accommodation offers great comfort, convenience, and value. We would definitely recommend it to others and would not hesitate to stay here again in the future.
The motel's location is a bit out of the city center, so a car is essential for getting around. You can park right in front of your room. The kitchen is well-equipped with everything you need, including pots and pans.
The male owner was very responsible. On our first night, the AC wasn't blowing hot air, and we woke up freezing at around 5 AM. We talked to the owner the next day, and he explained that the thermostat was set too high, preventing the AC from kicking in. He then restarted the outdoor unit and got it working. He even proactively knocked on our door to check if it was working correctly and brought us a small space heater. The owner also provided a small map, showing us places to visit in the city and how to get there.
Very Good
55 reviews
8.7/10
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8,4/10
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GGuest UserThe hotel is quite large with many rooms. I booked a twin room, and it was spacious with two comfortable and clean queen-sized beds. My room was on the third floor, at the corner, offering only a partial view of the lake. There were no kitchen facilities, so cooking wasn't an option. The hotel's location is excellent, right by the lake. It's about a 10-minute walk to Queenstown's center and its attractions. The staff were friendly and helpful. There's a car park, but parking comes with a fee. Breakfast is also an extra charge, but the quality was decent.
CCO518The handsome men and beautiful women at the front desk genuinely and sincerely helped guests with their questions and needs. My three-night stay was truly fantastic! The rooftop offers stunning mountain and lake views, and the cozy fireplace makes you feel like you're in a secluded paradise. Getting around is super convenient. After leaving Queenstown Airport, you only need to walk about 100 meters to find the #1 public transport bus. Remember to buy a transport card at the airport bookstore beforehand; it's very convenient and cheap, especially if you're traveling alone or with one other person. One card is all you need. To get to this hotel (Leloo Hotel), take the bus from the airport. After about 20 minutes, get off at Stanley Street, which is a major transport hub, just a 4-minute walk from the hotel. You'll know it's the right stop because it's at the bottom of a big downhill road, with a large park on your right. The bus stops are conveniently divided into A, B, and C sections. Getting to Arrowtown only takes 25 minutes and costs 2.5 New Zealand dollars. There are many popular, Instagrammable shops nearby, like Fergburger. Even if you're vegetarian, don't worry, they all have Chinese menus.
HHuobatuThe hotel environment is particularly good, the proprietress is a Chinese sister, especially good, give me milk, it is very quiet, and very close to the scenic spot, there is a McDonald's and gas station ten meters away, there is a fish and chips 100 meters away, and the Chinese are also delicious but not friendly. In short, the hotel is very clean, the location is good, convenient and fast, parking is very convenient
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
CC_CXVery nice view that can see the lake and town centre at the opposite, friendly staff and the in-room dining was fabulous, I had Salmon & Cauliflower which is sooo good that I re-order on second day!
YYuyijintianyekaixinlemaI highly recommend this hotel!
Location: It's a 10-minute walk to the town center and a 5-minute walk to the lake. There's a direct bus from the airport that stops right at the hotel's doorstep, and the bus to the airport is on the same side of the street, which is super convenient!
Cleanliness: The hygiene is excellent, and the bedding is made up daily. All the kitchenware is provided, so it's easy to cook meals.
Ambiance: The environment is absolutely stunning! You can see the lake from the room, even when the weather isn't great.
The only downside is that it's a bit pricey, but Queenstown is a popular tourist destination, and everything is expensive during peak season, so I still think it offers pretty good value for money.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
MMandy PuaIt’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.
GGuest UserWhere do I start - from arriving until leaving we had the most amazing stay here.
We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆
We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing
The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly
The spa was beautiful 🤩
The sauna was also good but it wasn’t as hot as would usually expect
It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna
The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise
Thanks so much for having myself and my family
It made our stay that much more memorable
AAmber Jong“Fantastic stay – highly recommend!”
I had an excellent stay at the Cambridge Hotel. The location is perfect, within easy walking distance to major attractions, restaurants, and public transport. The room was clean, modern, and very comfortable, with a great city view from the balcony.
The staff were incredibly friendly and helpful throughout my stay, always going above and beyond to assist with any requests. Check-in and check-out were smooth and efficient.
The facilities were also impressive, especially the indoor pool and overall cleanliness of the hotel. Everything felt well-maintained and welcoming.
Overall, this hotel offers great value for money, combining comfort, convenience, and excellent service. I would definitely stay here again and recommend it to anyone visiting the area.
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