Hotels With spa in Shanxi, China

The hotel's location is good. Although it's a bit old, it still has all the hardware facilities expected of a five-star hotel. Let me focus on the most unpleasant service experience this time. We booked a family room, which included three breakfasts. Our child had an upset stomach the night before and was throwing up and had diarrhea all night. So, in the morning, only the two adults went to eat, thinking of getting a takeaway box for the child. This is where the unpleasant experience began. The person in black, who seemed to be a supervisor at the restaurant, said that if we had already started dining, takeaway boxes wouldn't be provided (at this point, we thought we only had two breakfasts included). Later, after checking the order, we confirmed that the family room included three breakfasts. We went back to the restaurant reception to ask for a takeaway box, clarifying upfront that our room included three breakfasts and that we wanted to pack something because our child was unwell. Even then, the front desk staff said that after 6:30 AM, it's recommended to dine in, and takeaway boxes are generally not provided. She also claimed it was busy and she couldn't authorize it (even though there were no guests waiting at the front desk at that time) and that only the supervisor could approve it. I had to wait for her to call the supervisor over again before I finally got a takeaway box. Throughout this entire process, both of them had cold faces and showed absolutely no service意识 (service awareness). This definitely deserves a negative review!!!

My stay at Wutong Apartments was wonderful! The room was clean, spacious, modern, and aesthetically pleasing. There is bathtub is luxurious and spacious, the shower has great pressure and the the separate toilet room has a motion censored toilet seat and a bidet. The bed was comfy and the closet space begs you to unpack your suitcase. There were thoughtful amenities, including a loofah cloth and shoe shine cloths. Now...the breakfast. It was the best breakfast buffet I've ever had the pleasure of experiencing. Tinder and well seasoned steak, salmon, soups, desserts, breads, scrumptious pancakes and a salad bar that even included kale amongst the varied greens. Best of all, the service was exceptional. A special thank you to Li Ne, the dining staff and the housekeeper who attended to my room. I wish that every hotel stay I experience in the future is as amazing as my time at Wutong Apartment Hotel.

The room was very comfortable. Service: The room service was excellent. An auntie surnamed Cui and a young man (sorry, I forgot to check his name) who I believe are in charge of the executive floor, were very quick to respond. Late-night porridge: A bowl of millet porridge late at night is incredibly comforting for the stomach.

1. The location is excellent, within walking distance of Shanhua Temple, Huayan Temple, Chunyang Palace, and the Fobuban flagship store. It's also about 1.1 km from the Nine Dragon Wall and West City Tower, easily reachable on foot. There are several popular restaurants nearby (including the hotel's Chinese restaurant), so you can grab a number, head back to your room, and wait comfortably without any stress. 2. The amenities are quite upscale, featuring a smart toilet, a humidifier, and good quality bath products. 3. The view is nice. Initially, I was given a room on the 3rd floor, which was next to restaurant private dining rooms and felt quite dim overall. After moving to a 4th-floor room, the whole atmosphere changed completely, and my mood instantly improved. Thumbs up for the hotel's service!

Traveling with my family to Taiyuan, I chose to stay at the Taiyuan Marriott Hotel, and the entire experience exceeded our expectations – we were extremely satisfied. The check-in process was smooth, and the staff were gentle and polite. We encountered a minor issue during our stay, but the hotel responded very quickly and resolved the problem efficiently and appropriately. Their attitude towards problem-solving and their professionalism were truly impressive! The room was clean and tidy, and the bedding was comfortable, allowing my mother to rest very well. The facilities were well-maintained, and the overall environment was quiet and elegant. The location is convenient for getting around, making it easy to visit attractions like Jinci Temple, the Provincial Museum, and Zhonglou Street. The hotel's breakfast buffet offered a wide variety of options, including a full spread of local Shanxi specialties, as well as both northern and southern Chinese flavors. There were Chinese congees and dim sum, Western pastries, fresh fruits, and hot and cold beverages – truly everything you could imagine. There were light and soft grain porridges and steamed items suitable for elders, as well as desserts and drinks that kids would love. The live noodle station allowed us to customize toppings and seasonings as we liked, and the flavors were authentic. We enjoyed a satisfying breakfast every day. Beyond its excellent facilities, the Marriott also boasts a service team that takes initiative and genuinely cares for its guests, which is even more commendable. This made our entire trip feel complete!

The breakfast selection every day was incredibly rich, allowing us to sample all sorts of Datong's local specialties. The milk was excellent, and the master chef for the lamb offal soup was polite and even advised me to add some vinegar for better flavor. The aunt making the soft egg pancakes did a great job too. The room was spacious, and they specifically gave us a room with a view of the ancient city from the window, which offered a unique night view. We stayed for four days and later even enjoyed the hotel's complimentary simple night buffet. The dining options were especially suited for those with southern eating habits, featuring special egg drop soup and plain white rice. Fresh fruit was provided daily. The elders in my family remarked that the experience at this state-run hotel felt like stepping back in time. The meticulous service is truly ideal for travelers from all corners of the country. It was an unexpectedly wonderful experience, really quite good.

Let me elaborate. **Courtyard Design:** Very beautiful, many scenic spots within the ancient city are decorated in a similar style. **Room Amenities:** Given the prime location, the room isn't large, perhaps around 15 square meters. It has all the essentials and is very clean. The mattress was comfortable. Of course, it can't compare to high-end or luxury hotels. Its main advantage is its excellent location; it's very convenient for exploring, and you can easily pop back for a rest when you get tired. **Service:** The staff were very service-oriented. When we arrived, there weren't many guests, and the service was very attentive. **Breakfast:** It's not a buffet; it's a fixed-menu breakfast, like a 'nine-grid' style. It looks very appealing, and the taste is decent enough to fill you up. Overall, it's a good stay. Naturally, for this price point within the ancient city, you shouldn't compare it to hotels of the same price outside. It's incomparable, primarily due to its superb geographical advantage.

⭐A beautiful hotel in the heart of Pingyao Ancient City, located in a charming old theatre full of history and character. The staff are welcoming, helpful, and can arrange a very comfortable transfer to the train station. Two small points for improvement: the advertised spa is not on-site but provided through an external service, and the Western breakfast needs to be reserved in advance. Despite these details, it was an excellent stay. Highly recommended for its unique atmosphere, perfect location, and great hospitality.

The hotel was originally three old Qing Dynasty courtyards that were relocated, restored, and renovated. They offer guided tours, and the brick carvings and shadow walls of the academy have a strong sense of history, creating a rich historical atmosphere. The service was excellent; I experienced the business car airport pick-up, afternoon tea, and cocktails. I also tried the intangible cultural heritage woodblock New Year prints, which was a truly immersive way to experience local traditional culture – a rare treat! The game's silver notes could be exchanged for realistic replica silver notes, which was a pleasant surprise. In the evening, the old courtyard had a powerful ambiance, and I specifically got a makeover to take some amazing photos. Highly recommended, it was the highlight of my trip to Shanxi. The old Qing Dynasty kilns are now fully smart homes inside, making for a very comfortable stay. Ancient on the outside, luxurious on the inside, it truly provides an immersive experience of Jin merchant culture!

Overall, the hotel is excellent. The room was clean with no unpleasant odors, and the bedding was neat and tidy. Breakfast was plentiful and delicious, and the restaurant was clean and bright. However, the bathroom only had half a roll of toilet paper. I asked the cleaning lady for another roll, but she said she didn't have any. I found that quite odd. Additionally, the front desk told me there would be eight bottles of water in the room, but there were actually only two in the room and two in the fridge. Given the hot weather, that wasn't nearly enough for me. My husband also asked the cleaning lady for toilet paper, and she also said she didn't have any. In the end, we had to buy a pack of tissues outside, which was very inconvenient. We were already tired and just wanted to rest. During our trip to Yuncheng, we saw the loess hills, which were beautiful for us southerners.