The location of the hotel is excellent, but unfortunately, the overall experience did not justify the high price.
When we arrived, we were given a room with a very unpleasant smell, and we also found the room door was left open. We requested another room, and although the second room did not have the same smell, there were still several issues. The bathroom was very old and had a leaking problem. Basic personal-care amenities, such as a toothbrush and toothpaste, were also not provided. Another major disappointment was the Haram view. When I booked the hotel, the room was advertised as having a “Haram view,” which I understood to mean a proper/full view. However, the view we received was only partial and quite far away. When I asked the hotel about this, I was simply told that they do not have rooms with a full Haram view. This should be made much clearer in the booking description so guests know exactly what they are paying for.
Apart from the excellent location, I did not find anything particularly special about this hotel that would justify its high price. For the amount paid, I expected a much better room, better-maintained facilities, and more transparency about the view. Overall, a disappointing experience and not good value for money.
