Facilities: The room was quite small and didn't have a smart toilet. The lighting was insufficient, making the room very dim at night. Apart from one elevator spot, getting around mostly involved stairs. Upon arrival, the small entrance and stairs were quite a surprise. Seeing the staff constantly hauling luggage, it must be exhausting.
Environment: The glass sea outside the hotel is beautiful, and the infinity pool offers excellent views.
Cleanliness: The breakfast tables were sticky – it felt like they hadn't been properly wiped after the previous use. The flat white I ordered at the bar often came with dirty stains on the rim where you drink, yet the cups by the coffee machine inside were perfectly clean.
Breakfast: Previous reviews raved about the coffee, but it tasted no different from machine-made. Even the most basic items like bread, pastries, and hash browns were unappetizing, which was disappointing.
Service: The service was absolutely five-star. This was the best part of the stay, besides the scenery. When my child accidentally fell, the front desk staff immediately came to help, called for medical assistance, and periodically checked on us. I'm incredibly grateful for their thoughtfulness. Every staff member we encountered greeted us, making us feel genuinely welcome. The staff by the pool and at the beach chairs were always prompt in changing towels, tidying chairs, enthusiastically providing ice water, and even offered small drinks and snacks from time to time. Truly excellent.
Suggestions: Since reviews for all the top hotels on the island varied, I hesitated for a long time about which one to choose. In the end, I decided to try a few different hotels to experience different styles, so I only booked one night at Lind. I had just checked in that afternoon and was enjoying the welcome drink, only to find a note on the bed that evening saying goodbye and reminding me of the check-out time. This felt very strange – hadn't I just been welcomed? The night wasn't even over yet. Also, before my arrival, I kept receiving emails requesting information, but after providing it, there was no synchronized reply or follow-up. Then, I would receive another email asking for the same information again. This aspect was quite disorganized and I hope it can be improved.
Original TextTranslation provided by AI