Regent Beijing

The location is excellent: close to the subway, near Pian Yi Fang roast duck (which serves really good food, by the way), close to a great almond tea shop, and conveniently located near the协和医院 (Peking Union Medical College Hospital) skincare counter. Plus, they offer nationwide delivery, which is handy. Service: All our requests were met. We joined the hotel's club membership and received three drink vouchers. We also ordered the highly-rated chocolate cake, which was delicious! The complimentary welcome fruit plate was also nice. Oh, and they even gave our little one a teddy bear 🐻 doll, which was a lovely touch 😘 Breakfast: It's 220 per person if booked in advance, or 288 for last-minute bookings. It's simply delicious 😋. Special shout-out to the omelet chef, who had a great attitude and made perfect runny egg rolls that I loved. The chef frying bacon was a bit aloof, though! Haha, not in a bad way. The wontons were also good, but there was too much to try. Bathtub 🛁: My child played in the water for two days. It would have been even better if there were bath bombs or a rubber ducky. Overall, it was a great experience, full of happiness 😊

The breakfast was great, and the coffee was exceptional. We were upgraded to a suite, and the overall stay experience was fantastic. Although it's on the street side, it wasn't noisy at all thanks to the good soundproofing. The overall level of comfort was very high.

I saw the pool yesterday when I felt like going for a swim and thought it looked pretty good. When I got to the front desk, there were a few foreign staff members. I said I wanted to check in, but they told me to find a Chinese-speaking staff member... I didn't get what their role was. Interns? They just stood there watching during the whole check-in process too... At this price point, I suppose I shouldn't be too picky... As for the pool, the facilities are top-notch and I was happy with the environment. However, there are just way too many non-hotel guests... people buying individual passes to bring their kids over for swimming... I get that making a profit is the priority for the business in the current climate, but it definitely ruins the quiet and refined atmosphere for hotel guests... Hotels nowadays really can't be compared to how they were twenty years ago... Oh well, it was over 1,000 RMB, it is what it is.

This is a hotel I frequently stay at during my business trips to Beijing. Located near Wangfujing, it has a distinct "old money" vibe. The doormen are very enthusiastic and proactively help with luggage. While the facilities are a bit dated, they are reasonably well-maintained. It's very popular among foreign guests.

True to its reputation as a well-established luxury hotel in Beijing with glowing reviews. The location is prime, making it very convenient to get around from Jinbao Street. The lobby is elegant and grand, check-in was efficient and smooth, and the concierge and front desk staff were warm and professional.

I've been to Beijing a dozen times, and this time I chose the Regent. The location is prime and getting around is very convenient. We had great weather, so the sunlight and views were amazing. There are plenty of dining options inside the hotel, and everything was well-managed even during the National Day holiday. The only minor regret: I wish the display cabinets by the elevators had more and newer stock available for direct purchase.

The room was infested with bugs. I killed three on the bed, and my child was covered in bites. My whole body was itching. At first, I thought the sheets were dirty, but even after using my own sheets, we were still getting bites. On the first day, I thought they were mosquito bites, and my child kept saying, 'Mommy, it's itchy.' Then I saw one of these bugs on the bed. The next day, I saw another one on the windowsill. This trip was truly speechless. How did Regent decline so much? When I came in the winter, the service was good and it was clean. Now, the service is like, 'Our hotel has these, and because you were bitten, out of sympathy, we'll give you a 20% discount.' Seeing my child bitten like this really made me angry. The hotel's handling of the problem was even more baffling. They were indifferent. The lobby manager said, 'I am the on-duty manager, and this is my final answer. You can go see a doctor. If you stay here during your examination, I'll give you a discount. If you cancel your tickets for the examination, that's your business.' Is this service? Has Regent really become like this? Hygienic: Extremely poor. Bugs were everywhere, on the bed and on our backs. Environment: Very bad. For those with children, for their safety, our whole bodies were itching and we needed to get checked. Service: Just look at the pictures. Honestly, as a customer, I feel that the hotel staff, especially the doormen and bellhops, are much better than the lobby manager. Does this lobby manager even provide service? Don't joke around.

After a long search, I finally decided on the Regent for my Beijing trip. Firstly, its location near Wangfujing is very convenient for visiting major attractions, and the Dengshikou subway station is right downstairs. Secondly, the reviews consistently praised the hotel's service and room cleanliness. Our butler, Shirley, was incredibly responsive from check-in to check-out. She proactively introduced us to nearby attractions and transportation options right from the start, and housekeeping requests were promptly arranged. Overall, I felt that every staff member at the hotel was attentive and efficient; the hotel's elegance truly lies in its details.

For our National Day trip to Beijing, we chose the Regent Beijing. The hotel's location is fantastic, right next to Dengshikou subway station, making it super convenient to get anywhere. The hotel rooms are also very spacious, providing a comfortable environment for us to relax and rest after a tiring day of sightseeing.