Apr 23–Apr 242 Adults
PARKROYAL COLLECTION Kuala Lumpur
Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, 50250, Malaysia
9.0/10Great
3,787 reviews
Highlights
More
Airport pick-up available
Varied breakfast
Ideal location
Lots to do
Outstanding Location
MapMetro: Bukit Bintang
240m
Metro: Imbi
480m
Landmarks: Mega Star Arena KL
120m
Reviews
3,787 reviewsGreat
Verified Reviews
- Cleanliness9.0
- Amenities8.8
- Location9.4
- Service8.9
Amenities
Hotel Description
Discover PARKROYAL COLLECTION Kuala Lumpur, an 5-star stay in Kuala Lumpur. With a score of 9/10 based on 3776 reviews, it offers an outstanding blend of quality and value, with prices starting from €95.
Check-In & Check-Out
From 15:00 until 12:00
Nearby Attractions
Kuala Lumpur | Hillsong Worship Nights - Asia Tour: 0.12 km away
Mega Star Arena KL: 0.12 km away
Kuala Lumpur | T-ARA Fan-Con in Malaysia - Summer Again: 0.12 km away
Amenity Highlights
Leisure: Eco tours, Massage room, Gym
Pets policy: Pets are not allowed.
Breakfast style: Western,Chinese,Japanese,Asian,Continental,Gluten-free,Halal,Vegetarian,Local cuisine
Food & Drink: Room service, Snack bar, Cafe, Restaurant, Bar, Halal meals provided, Lobby bar
You might be wondering
What are the check-in and check-out times at PARKROYAL COLLECTION Kuala Lumpur?
Check-in time at PARKROYAL COLLECTION Kuala Lumpur starts at 15:00, and check-out time is by 12:00.Does PARKROYAL COLLECTION Kuala Lumpur have a pool?
Yes, PARKROYAL COLLECTION Kuala Lumpur has a swimming pool for guests.Does PARKROYAL COLLECTION Kuala Lumpur allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at PARKROYAL COLLECTION Kuala Lumpur.Does PARKROYAL COLLECTION Kuala Lumpur offer breakfast?
Yes, PARKROYAL COLLECTION Kuala Lumpur offers breakfast for guests. Breakfast options include Western, Chinese, Japanese, Asian, Continental, Gluten-free, Halal, Vegetarian.How much does it cost to stay at PARKROYAL COLLECTION Kuala Lumpur for my dates?
Room prices at PARKROYAL COLLECTION Kuala Lumpur vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.What’s the cancellation policy at PARKROYAL COLLECTION Kuala Lumpur?
The cancellation policy at PARKROYAL COLLECTION Kuala Lumpur depends on your room type and booking terms.Does PARKROYAL COLLECTION Kuala Lumpur offer airport transfers?
Yes, PARKROYAL COLLECTION Kuala Lumpur offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
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Check-in was quick and straightforward, which was a plus. The room itself was cozy, although I found that the toilet took up a rather significant portion of the room. The air-conditioning, however, was nice and cold, which I personally appreciated after being out in KL’s heat.
Unfortunately, there were several issues during the stay that affected the overall experience.
I had specifically requested a high-floor room, but was assigned Level 1 — which is essentially Level 2 when viewed from the international floor numbering perspective. This was disappointing, particularly as the request had been made in advance.
I had also informed the hotel via email well before our arrival that we were staying to celebrate my wife’s birthday. Unfortunately, there was no special gesture or even acknowledgement of the occasion throughout our stay. I wasn’t expecting anything extravagant, but even a simple acknowledgement or small gesture would have made the stay feel more thoughtful.
There was also an issue with one of the bedside table lights. The touch sensor appeared to be faulty and the light would not switch off when pressed. As a result, I had to sleep facing away from the light, which was quite annoying and something that should have been addressed before the room was assigned to a guest.
Another issue was the renovation or maintenance work taking place early in the morning. At around 8:30am, there was considerable noise coming from the room/floor above. I eventually had to call the front desk to ask what was causing the noise. While I understand that maintenance and renovation works may sometimes be necessary, starting noisy works that early in the morning was not ideal, particularly for guests who are on holiday and would like to rest.
The biggest advantage of the hotel is definitely its location. It is within walking distance of TRX and Pavilion KL, making it very convenient for shopping, business, or attending events in the area.
Overall, I would not highly recommend PARKROYAL COLLECTION Kuala Lumpur if you are specifically looking for a memorable vacation or staycation experience. There were simply too many small issues that added up during the stay. In my opinion, the hotel is more suitable for business trips, attending events, or travellers who prioritise location and convenience over the overall hotel experience.
For a leisure trip, I would personally look at other options in KL.