AYANA Villas Bali

Beyond the excellent accommodation, the hotel offers a fantastic array of activities and facilities, making it a truly great holiday destination. We thoroughly enjoyed the lively After Rock bar concert in the evening. In the morning, the golf experience was a blast. All the swimming pools are beautiful, and the sea view is stunning! There's even a museum to explore. Ayana Resort is definitely worth a return visit.

For three adults with three breakfasts, Ctrip's quoted price already included an extra bed. So, upon entering the villa, an extra bed had already been set up in the living room. The private pool in the villa isn't small (pic 3), but there are no lights in the pool, making it unsuitable for swimming at night. The view looking down from the cliff is stunning (pic 2). The elevator down to the bottom of the cliff is fantastic. However, the beach at the bottom isn't great; it's all pebbles (I've been to the paid beach at Uluwatu, and it's also all pebbles). The sand is coarse. The Rock Bar directs villa guests to the topmost circular observation deck (pic 1). However, if you try to book via the Ayana app, you'll find you can't get the good spots. This is because no matter how early you book, the best seats on the circular observation deck are reserved for Europeans. If you're Asian, they won't let you sit in the prime spots. I went very early but was still assigned a seat partially obstructed by a pillar. Europeans who arrived later were directly guided to the best spots. Two Korean couples even got the best seats after arguing. Also, Dava Restaurant (exclusive to villa guests) is located behind the villa lobby, next to the infinity pool. The food is good, and there are live singing performances in the evening. I highly recommend this restaurant for villa guests. No reservations are needed; you can just walk in. The buffet in the non-villa area has a decent view, but the food is mediocre, it's crowded, and the restrooms in the restaurant tend to be dirty. If you don't mind, one visit is enough. Another positive point is that the deposit was directly deducted from our expenses (unlike at Bulgari, where they don't deduct the deposit from your bill, and it takes two weeks to get it back).

We got a free room upgrade and a complimentary cake for my child's birthday. It was a fantastic experience! The butler booked Rock Bar for us, and the seating for villa guests was excellent. The butler was very responsive and provided great service!

Absolutely blown away! This is the best hotel I've ever stayed in. The experience completely surpasses even the Maldives or Hawaii. From now on, whenever I come to Bali, it's Ayana all the way.

I had high hopes, but there were some disappointing aspects. The second-floor room was fine, but the first floor reeked of mold, making it almost impossible to even enter. Since there were only two of us, we didn't use the first floor, and exchanging rooms seemed like too much hassle, so we didn't request it. However, considering the peak season price for one night, it's quite a shame. The other services were good, though.

The room wasn't cleaned all morning, and when we returned in the afternoon, the housekeeper came to clean it. There were only 6 small bottles of water in the room, which we quickly finished, and they weren't replenished in a timely manner. The housekeepers didn't seem to smile much; compared to other hotels in the same price range, they came across as quite cold. While the environment here is great, like a villa, the service is more on par with a business hotel. If you're looking for truly exceptional service, you'd be better off booking a hotel that's entirely villas.

The service here is excellent, everyone is very friendly and enthusiastic. The Western food is also delicious, but it's quite expensive.

We stayed in a two-story villa, which was perfect for a family of three or four! The resort is huge, so we only explored a small part of it during our two-night stay. The hotel's decor is beautiful, and there are plenty of配套 activities and a lively atmosphere! The only downside is that the wait for the shuttle bus can be quite long, usually over 15 minutes, which was a bit of a time drain. Definitely worth experiencing though!