TLDR: Not worth the price.
Really wanted to love this hotel. It does have positives: great staff, beautiful common spaces, good food, but not enough to justify $1,000+ per night.
The double room in the Dixon wing was a major letdown. Extremely small, no storage (we couldn’t unpack), and worst of all, a strong mildewy smell with a super humid environment, even the beds even felt damp, so it was hard to sleep. We found stains on the walls consistent with mold (per AI), and when we got home, everything in our luggage (even unworn clothes) smelled and had to be washed. My daughter was constantly coughing whenever we were in the room.
I tried airing the room out, but the window wouldn’t stay open...I had to prop it up with an ice bucket. The phone didn’t work, so I couldn’t call for help, and the front desk was always too busy to wait. The AC/vents seemed poorly maintained and clogged with dust and link, which I assume made things worse...
At this price point, this just shouldn’t happen.
